Assessment Information COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B. Assessment Information Subject Code: MBA503 Subject Name: Operations Management and Decision-Making Models Assessment Title: Assessment 1 - Short Answer Questions Weighting: 30% Total Marks: 100 Due Date: Monday of Week 5 – 23.55 AEST (AEDT) . Assessment Description Submission: Turnitin Length: 500 words per question, +/- 10% Late submission possible: Published Kaplan penalties apply for late submissions Assessment brief Using the paragraphs presented on the next page as an initial focus point, comprehensively answer each of these questions: 1. Why have the service sectors of most national economies continued to grow in importance and how must operations management change in response to this growth? 2. What aspects of operations management are most affected by the increasing globalisation (internationalisation) of business? 3. Is it inevitable that in the future nearly all manufacturing operations will be performed in low labour cost countries? 4. What could be the possible impacts of Great Britain’s exit from the European Union and the implementation of the USA’s isolationist policies on global operations management? You are expected to conduct sufficient research into the topics that will help you construct your answers, and the research is to be used to support your statements and assertions. As a guide, you are expected to use a minimum of 5 references per question. The use of contemporary (recent) publications will be valued in assessing the quality of research. The references must be authoritative and not sourced from Wikipedia, Slideshare, Businessballs or other non-academic sources. The Harvard Referencing System must be used for the references and citations. The document must be submitted through Turnitin. Any evidence of academic misconduct (plagiarism) will attract the appropriate penalty as published in Kaplan’s policies and guidelines. These penalties include the possibility of being given a mark of zero for the assessment. Any student who is not sure of how to meet the requirements of this assessment is encouraged to discuss the issue with their facilitator at the earliest opportunity.Assessment Information COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B. The foundations of operations management could be said to have evolved from a focus on manufacturing and attempting to influence improvements to the activities associated with production in factories. The result was the continual development of expertise associated with the production, storage and distribution of physical goods. Examples of this are improvements in production planning, inventory management and quality control. Too often, organisations considered the primary role of operations to be a mechanism for cost-cutting and efficiency gains to attempt to achieve the lowest possible operating costs. The world of business has changed. Organisations may now choose not to compete on the basis of price alone. By adopting the value chain concept as part of their strategy, many organisations now require operations to meet or exceed stated customer requirements in other aspects of performance such as quality, flexibility, dependability and speed. In addition, any enterprise would be foolish to ignore the growing importance of the operational performance of service industries in national economies especially when observing that manufacturing now only represents less than 20% of GDP in most advanced economies. (Source: Barnes, D 2008, Operations Management – An international Perspective, Thompson Learning, UK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B. Criteria F (Fail) 0%-49% P (Pass) 50%-64% CR (Credit) 65%-74% D (Distinction) 75%-84% HD (High Distinction) 85%-100% Mark Assessment Content (MBA503 Assessment 1) OUT OF 80 MARKS 1.Why have the service sectors of most national economies continued to grow in importance and how must operations management change in response to this growth? Central purpose or argument is not clearly identified. Analysis is vague or not evident. Reader is confused or may be misinformed. Content is not sound. Few or no insights are gained by the reader. Content is basically sound and key concepts are present but not particularly developed. Some supporting evidence is present but usually of a generalised nature. Reader gains few insights. General content and information does support a central purpose or argument at times but analysis is basic or general. Supporting evidence is present for most assertions. Reader gains some insights. Information provides competent support for a central purpose or argument and displays evidence of a basic analysis of a significant topic. Well-presented and argued; ideas are detailed, developed and supported with evidence and details, mostly specific. Reader gains many useful insights. Balanced presentation of relevant and legitimate information that clearly supports a central purpose or argument and shows a thoughtful, in-depth analysis of a significant topic. Ideas are detailed, well-developed, supported with specific evidence and facts, as well as examples and specific details. Reader gains important insights. /20 2. What aspects of operations management are most affected by the increasing globalisation (internationalisation) of business? Central purpose or argument is not clearly identified. Analysis is vague or not evident. Reader is confused or may be misinformed. Content is not sound. Few or no insights are gained by the reader. Content is basically sound and key concepts are present but not particularly developed. Some supporting evidence is present but usually of a generalised nature. Reader gains few insights. General content and information does support a central purpose or argument at times but analysis is basic or general. Supporting evidence is present for most assertions. Reader gains some insights. Information provides competent support for a central purpose or argument and displays evidence of a basic analysis of a significant topic. Well-presented and argued; ideas are detailed, developed and supported with evidence and details, mostly specific. Reader gains many useful insights. Balanced presentation of relevant and legitimate information that clearly supports a central purpose or argument and shows a thoughtful, in-depth analysis of a significant topic. Ideas are detailed, well-developed, supported with specific evidence and facts, as well as examples and specific details. Reader gains important insights. /20 3. Is it inevitable that in the future nearly all manufacturing operations will be performed in low labour cost countries? Central purpose or argument is not clearly identified. Analysis is vague or not evident. Reader is confused or may be misinformed. Content is not sound. Few or no insights are gained by the reader. Content is basically sound and key concepts are present but not particularly developed. Some supporting evidence is present but usually of a generalised nature. Reader gains few insights. General content and information does support a central purpose or argument at times but analysis is basic or general. Supporting evidence is present for most assertions. Reader gains some insights. Information provides competent support for a central purpose or argument and displays evidence of a basic analysis of a significant topic. Well-presented and argued; ideas are detailed, developed and supported with evidence and details, mostly specific. Reader gains many useful insights. Balanced presentation of relevant and legitimate information that clearly supports a central purpose or argument and shows a thoughtful, in-depth analysis of a significant topic. Ideas are detailed, well-developed, supported with specific evidence and facts, as well as examples and specific details. Reader gains important insights. /20 4.What could be the possible impacts of Great Britain’s exit from the European Union and the implementation of the USA’s isolationist policies on global operations management? Central purpose or argument is not clearly identified. Analysis is vague or not evident. Reader is confused or may be misinformed. Content is not sound. Few or no insights are gained by the reader. Content is basically sound and key concepts are present but not particularly developed. Some supporting evidence is present but usually of a generalised nature. Reader gains few insights. General content and information does support a central purpose or argument at times but analysis is basic or general. Supporting evidence is present for most assertions. Reader gains some insights. Information provides competent support for a central purpose or argument and displays evidence of a basic analysis of a significant topic. Well-presented and argued; ideas are detailed, developed and supported with evidence and details, mostly specific. Reader gains many useful insights. Balanced presentation of relevant and legitimate information that clearly supports a central purpose or argument and shows a thoughtful, in-depth analysis of a significant topic. Ideas are detailed, well-developed, supported with specific evidence and facts, as well as examples and specific details. Reader gains important insights. /20COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B. Structure Format and Presentation (Consistent across all courses) OUT OF 20 MARKS Answer clearly and logically presented. Appropriate theory and research used to answer question posed Lacks logical flow and structure; Argument supported by theory sourced from non-academic literature. No discussion of academic research. Cites very few sources. Some errors in logical flow and structure; Argument supported by basic discussion of relevant theory sourced from a minimal number of academic sources. Little if any discussion of relevant research. Generally sound logical flow and structure; Argument supported by broad discussion of relevant theory sourced from academic literature. Relevant research acknowledged but not discussed. Cites several academic sources. Very good logical flow and structure; Argument supported by detailed discussion of relevant theory and research sourced from numerous academic sources. Excellent logical flow and structure; Argument supported by comprehensive discussion of relevant theory and research sourced from numerous quality academic sources. /5 Correct academic writing style used, including correct spelling, grammar and punctuation Writing style is unclear; lacks logical flow and structure; numerous spelling grammatical errors. Writing style lacks some clarity; some flaws in logical flow and structure; some use of disciplinespecific academic language. Several spelling or grammatical errors. Writing style is mostly clear; Mostly written in discipline specific academic language; Some spelling or grammatical errors. Writing style is clear; Correct use of discipline specific academic language. Some minor spelling or grammatical errors. Writing style is clear; Fluent use of discipline specific academic language. No spelling or grammatical errors. /5 Format of answer consistent with question requirements and KBS guidelines. Word count is within + / - 10% of requirement Does not comply with KBS guidelines. Major layout errors. Breaches word limit restrictions. Mostly compliant with KBS guidelines. Basic formatting with some layout errors. Compliant with word limit restrictions. Complies with KBS guidelines. Format generally sound. Compliant with word limit restrictions. Exceeds basic compliance with KBS guidelines. Format portrays information well. Compliant with word limit restrictions. Exceeds basic compliance with KBS guidelines. Format presents information clearly and concisely. Compliant with word limit restrictions. /5 In-text referencing and reference list follows Harvard style and consistent with KBS guidelines Many sources are unacknowledged. Major errors in format of references. Acknowledged most sources in the text and reference list. Some references in the correct format. Acknowledged most sources in the text and reference list. Most references in the correct format. Acknowledged all sources in the text and in reference list. Almost all references in correct format. Acknowledged all sources in the text and in reference list. All references in the correct format. /5 Comments: /80 /20 /100