ASSIGNMENT BRIEF University of Central Lancashire BN4420: QUALITY & ENVIRONMENTAL MANAGEMENT SCHOOL OF ENGINEERING UNIVERSITY OF CENTRAL LANCASHIRE BN4420 QUALITY & ENVIRONMRNTAL MANAGEMENT COURSEWORK ASSIGNMENT 1 TUTOR: Adebayo Oladapo ([email protected] , 01772894227) Hand out date: Feb 16 2017 Report submission: APRIL 7, 2017 Feedback (Generic): MAY 3, 2017 Learning Outcomes Assessed: 1. Demonstrate a wide knowledge of quality and environmental practices and their application in the workplace. 2. Plan, design, measure and propose amendments where required to quality and environmental management systems and processes. 3. Apply the relevant Acts, Regulations and best practice to design and implementation phases, with regard to the duties and responsibilities the legislation places on respective parties. 4. Analyse working situations, develop and apply strategies which ensure effective management of international codes of practice and legislation. 1 http://www.uclan.ac.uk/aqasu/academic_regulations.php Assignment Tasks Prepare a report answering all of the following questions. 1. Explain the basic philosophy behind quality management systems, for example, ideas put forward by quality pioneers such as Deming, Crosby and Juran (20 marks). 2. Provide an analysis of the main quality improvement tools that an organisation may use to improve quality, including diagrams where appropriate (20 marks). 3. Describe the requirements of the ISO 9001 standard and evaluate the application of these within organisations as an appropriate quality management system (QMS) (30 marks). 4. Explain what is meant by independent 3rd party certification to the ISO 9001 standard and how organisations can become certified. Your answer should include comment on the role of the United Kingdom Accreditation Service (UKAS) (20 marks). 5. Explain how an ISO 9001 certified QMS can be effectively managed on an ongoing basis, taking account of the Plan-Do-Check-Act cycle (PDCA) (10 marks). Total Marks: 100 This assignment contributes to 50% of the module assessment. To pass this module, a student must achieve a minimum aggregate mark of 50% for assessments 1 & 2. Assignment Format The assignment is to be produced in A4 printed format (Word Document) and the total word count should not exceed 2500 words (excluding titles, reference list and appendices). Please state any assumptions you have made. The assignment should be submitted on Blackboard by the deadline shown. References should be provided using the Harvard referencing style. A guide to Harvard referencing is available within the assignment section of the module space on Blackboard. Useful sources Useful sources of information include but are not limited to the following: Edwards, A.J. (2004). ISO 14001 Environmental Certification: Step By Step. Oxford: Butterworth-Heinemann. Library: 1st floor oversize 658.4083/EDW (ebook also available). BS EN ISO 9000:2005. Quality Management Systems: Fundamentals and vocabulary. British Standards Institution. 2005. BS EN ISO 9001:2008. Quality Management Systems: Requirements. British Standards Institution. 2008 BS EN ISO 14001:2004. Environmental Management Systems. Requirements with guidance for use. British Standards Institution. 2004. Oakland, J.S. (2003). TQM: Text with Cases, 3rd edition. Oxford: Butterworth-Heinemann. Library: 658.4013/OAK and 658.562/OAK (e-book also available). PAS 99:2012. Specification of common management system requirements as a framework for integration. British Standards Institution. 2012. UNIVERSITY OF CENTRAL LANCASHIRE School of Engineering APPENDIX TO ASSIGNMENT BRIEF Submission instructions- This assignment is to be submitted by the date and time specified in the assessment notice. You must ensure that you keep a copy of what you submit. When you submit your work, please note that it must be submitted via Turnitin only. You must not, under any circumstances, hand it directly or e-mail it to your tutor or another member of staff. Feedback - The module tutor/assessor will normally provide you with generic feedback on any formative or summative aspects of the assessment within 20 working days of the date of submission. This may be either posted on a website, or sent to you electronically, or provided in a class-based session. Individual written feedback - will be provided via Turnitin which will address the extent to which you have met the learning outcomes of the assignment and indicate the mark or grade attained in accordance with the original marking criteria shown on the assignment brief. It will also provide you with an indication of areas for improvement. Deadlines - It is essential that you assist your tutor by complying with submission deadlines so that you can benefit from the generic feedback process. Note that work offered for submission within 10 working days after the date/time specified without an authorised extension will obtain a maximum mark of 50% for that element of assessment. Work submitted after 5 working days of the date/time specified will be awarded grade 0. The Dean or nominee is authorised to give permission for one extension period of between 1 and 5 working days. (See Academic Regulation G9) Extenuating circumstances - If you are prevented from submitting work for reasons which could not be disclosed prior to the required submission date/time eg. illness or accident you must use the ‘Extenuating Circumstances’ procedure so that your claim may be dealt with prior to the end of year Assessment Board. Details of the procedure can be found in your Student Handbook and the Students Guide to the Regulations. Pass grades – in order to pass the module you need to pass each main element of the module with a minimum mark of 50%. If you fail the module and subsequently obtain the required 50% mark after reassessment then the maximum mark for the module is 50%. Retrieval - In certain cases you may be allowed to resubmit components of assignment work which you have failed before the end of Semester 3. Retrieval will only be available for those assignments which can be reassessed before the end of Semester 3. The maximum grade awarded for resubmitted components of assignment work carried out under the retrieval system is 50%. Plagiarism - Plagiarism is regarded by the University as a very serious offence. Please ensure that you read the relevant academic regulations (G7) concerning what constitutes plagiarism and ensure that what you submit as an individual or as a group is clearly all your own work and that the source of any information or material is fully identified and properly acknowledged/referenced.