resubmit this task in Week 16 as part of the Final Research Paper (10%) and you are
encouraged to make improvements based on feedback received.
Higher Colleges of Technology
Integrative Industry Project
Task Four Instructions and Guidelines for Students
NDancy 201510 adapted from 201420 original Bistra Boukareva August 2015 2
Guidelines for Task Four
Abstract
An Abstract previews the main points of your report, it summarizes the entire proposal,
especially your main findings and recommendations. Therefore, the abstract should outline the
proposal’s major headings: the research question, theoretical framework, research design,
sampling method, instrumentation, data analysis, and a brief summary of your interpretations
and conclusions. It is written for upper management so that they can become familiar with
what is discussed in the full report without having to read it. The abstract should convey your
objectives, along with key conclusions and recommendations. A reader should be able to skim
the abstract without missing the point of the main report. The abstract should be no more than
500 words.
Examples of an Abstract
1. The following abstract is for a marketing research analysis of the possibility of further
developing tourism in Dubai. Although an abstract is different to a conclusion, your main
conclusions should be made in the opening statement. In this example, the researchers
introduce their market research, their main conclusions, and their final
recommendations.
Our market research group makes the following recommendations for increasing transit
passenger stay-over in Dubai. The vast majority of transit passengers do not stop in
Dubai. The average transit visitor never exits Dubai Airport. This may be because many
tourists are under the perception that Dubai is too expensive and that it offers little more
than a shopping mall experience. To encourage transit passengers to stopover, Dubai
must develop a reputation as offering a unique e experience which is great value for the
money.
Higher Colleges of Technology
Integrative Industry Project
Task Four Instructions and Guidelines for Students
NDancy 201510 adapted from 201420 original Bistra Boukareva August 2015 3
In order to maximize time/expenditure in Dubai we recommend:
1. Emirates Airline offer inexpensive 2-day stopover packages which include hotel
and transport at concessionary prices. The main attraction during these stays
should be shopping trip to the Dubai malls and a day on the beach to unwind.
62% of those surveyed said they would take such a package if priced
competitively.
2. Research shows transit traffic is highest during the summer months. This is also
traditionally a ‘low’ time for hotel occupancy in Dubai. Transit passengers may
be reluctant to break their trip in Dubai due to the summer temperatures. 40% of
those surveyed would consider a 2-day layover which included an indoor luxury
‘spa’ treatment day.
The Dubai Tourism & Commerce Department (DTCD) is responsible for marketing and
promoting Dubai as a destination worldwide, as well as for taking initiatives to enhance
the experiences of visitors once they have arrived. DTCD has explored ways to increase
the amount of tourism time (and money) spent in Dubai. It identified three distinct
market segments: the transit traveller, usually from the west, who stops in Dubai en
route to another final destination, GCC travellers who frequent Dubai during short
holiday breaks, Middle Eastern and Indian sub-continent visitors who have family and
friends living/working in Dubai. Our research concentrated on the transit traveller.
Research shows that Dubai is a convenient transit stop en route between the Far East or
Australia and Europe. Dubai’s position at the crossroads of the world has allowed it to
emerge as one of the major transit hubs. Dubai is also a short-haul distance from
countries with large populations and eight hours from the more developed economies,
Higher Colleges of Technology
Integrative Industry Project
Task Four Instructions and Guidelines for Students
NDancy 201510 adapted from 201420 original Bistra Boukareva August 2015 4
which is an added advantage. Despite the recent economic downturn,
passenger traffic through Dubai is expected to increase 13.67% in 2010.
Our research is based on data provided by DTCD, results from 200 questionnaires
distributed to transit passengers at Dubai International Airport and a focus group held at
the airport with transit passengers on Emirates Airlines.
2. The following Abstract is for the Influence of Supervisory Feedback on Goal Orientation
of Employees – A Conceptual Analysis:
Abstract: This paper deals with individual goal orientation of employees within the
personal selling domain. Individual goal orientation is defined as "a mental framework
for how individuals interpret and respond to achievement situations" (Brett &
VandeWalle, 1999). In the current study, we have conceptualized goal orientation in the
three-dimensional manner, focusing on learning orientation, performance-prove
orientation and performance-avoid orientation. Many studies have indicated that these
orientations of salespeople had influence on their performance (Silver, Dwyer, and Alford
2006; McFarland and Kidwell 2006; Payne, Youngcourt, and Beaulien, 2007). These
studies revealed that learning orientation and performance-prove orientation had a
positive influence on the performance of salespeople while performance-avoid
orientation had a negative influence. Ultimately, these orientations will have an impact
on the overall performance of organization. Therefore, how to enhance learning
orientation and performance-prove orientation of salespeople, and how to lower
performance-avoid orientation of salespeople will be beneficial for the organization. We
focus on supervisory feedback to see whether these objectives can be achieved.
Supervisors are likely to be influential not only because of the position they occupy, but
also salespeople are likely to have less personal contact with their peers than other
Higher Colleges of Technology
Integrative Industry Project
Task Four Instructions and Guidelines for Students
NDancy 201510 adapted from 201420 original Bistra Boukareva August 2015 5
employees and are thus more likely to rely on supervisors for direction
and guidance. We tried to analyse how different types of supervisory feedback viz.
positive output feedback, negative output feedback, positive behavioural feedback, and
negative behavioural feedback influence learning orientation, performance-prove
orientation, and performance-avoid orientation of salespeople. The
conceptual analysis has shown that supervisors can influence the three dimensions of
goal orientation of salespeople. The research framework provides an insight to sales
managers for motivating the salespeople to learn and perform at a strategic level.
Findings
A major part of the grade for the final report will be based on the accuracy and relevance of
your primary and secondary data collection. You will also be graded on how well you
understand the data you collected and how you present that data in relation to your research
objectives. Good graphs and charts are excellent ways to summarize data for your readers and
to illustrate trends. However, you must also be able to explain your analysis in concise terms.
Whenever possible, relate these results to your knowledge of the learning outcomes you are
studying. You can discuss how your results compare with what you expected based on the
theory. It is not necessarily true that your results will always fit into the theory. If they do not,
explain why you think that is so.
You should always put your findings into the context of the previous research that you found
during your literature review. Do your results agree or disagree with previous research? Do the
results of the previous research help you to interpret your own findings? If your results are very
different, why? Either you have uncovered something new, or you may have made a major flaw
with the design of the experiment.
Higher Colleges of Technology
Integrative Industry Project
Task Four Instructions and Guidelines for Students
NDancy 201510 adapted from 201420 original Bistra Boukareva August 2015 6
Finally, after saying all of this, you can make a statement about whether the
project has contributed to knowledge in the field, or not. Try not to be too broad in
your generalizations to the wider world - it is a small project and is unlikely to change the world.
Discussion
Writing a discussion section is where you really begin to add your interpretations to the work.
Here you should describe how you developed your project goals from the SWOT analysis that
you completed in task one – the Project Proposal. Describe fully your objectives. The SWOT
analysis should be in the appendix.
In this critical part of the research paper, you start the process of explaining any links
and correlations apparent in your data. If you left a few interesting leads and open questions in
the results section, the discussion is simply a matter of building upon those and expanding
them.
You also need to write a detailed analysis of the strengths and limitations of your entire project.
The focus should be on the limitations and strengths in company selection, methodology used,
technique used to sample and other issues. What went well and what would you change of you
had to do the project again.
Some Research Limitations and Constraints
Accurate, up-to- date information obtained by marketing research can be of enormous value to
an organisation in gaining and/or maintaining its competitive edge. However, there are a
number of reasons why, in reality, these potential benefits may not be realized.
Higher Colleges of Technology
Integrative Industry Project
Task Four Instructions and Guidelines for Students
NDancy 201510 adapted from 201420 original Bistra Boukareva August 2015 7
Budgetary constraints – gathering and processing data can be very expensive.
Many organisations may lack the expertise to conduct extensive surveys to gather primary data,
whatever the potential benefits, and also lack the funds to pay specialist market research
agencies to gather such data for them. In these cases, organisationsn