Crisis Report
http://fortune.com/2017/04/02/ford-recalls-f250-pickups/
http://www.cbc.ca/news/business/ford-f-250-recall-2017-1.4051374
http://globalnews.ca/news/3343023/ford-recalls-570k-vehicles-for-fire-risk-door-latch-trouble/
Based on the Links I provide above, write a crisis report.
This report must match the following requirements:
- Managing during a crisis
1. Establishes senior level commitment; plan for leadership during the crisis
2. Establishing a feedback mechanism and information gathering system
- Communication plan
1. What is the message?
2. How often will you communicate?
3. Which channels?
4. Which stakeholders?
- Actions responding to the crisis
1. Answers key questions
2. Maps out action plan and mitigation strategies
3. Damage containment
4. Implementation plan and timing
- Crisis resolution
1. Assessment of the damage
2. Plan for business continuity
3. How will you know when it is resolved?
4. Plan for preventing future crisis is established