REFLECTIVE ESSAY Part A Critically analyse these subjects: Business communication,
strategic human resource management, managing the value chain and strategic management and
demonstrate how they interconnect to solve business problems and promote effective
management practice using the four critical skills: theoretical skills, applied skills, practical
skills, and reflective skills. You will offer examples of where you engaged with each of these
skills in the associated subject and how it improved your level of knowledge. Part B Identify 4
theories and discuss the interrelationships and application of these 4 theories, and show how they
can be used in analysis and the solving of business problems. The theories are: Value chain by
Porter, leadership styles by Goleman, five forces by Porter and customer satisfaction model by
Kano Part C 4. Reflect on how your level of understanding of both the subjects and the
theoretical models has developed an advanced level of knowledge for you as an effective
manager. It is important to be guided by the following points: • Demonstrating theoretical skills
requires you to identify some of the academic research, models, processes, and concepts that
your chosen subjects share. What are the similarities and differences? How have they been
integrated? Why do they span disciplines? • Demonstrating applied skills requires you to identify
how these have been applied in varying contexts across your chosen subjects. What are some of
the resource-related implications? How do they affect strategic decisions? What information do
they provide? • Demonstrating practical skills requires you to think like a decision-maker. How
does the identification of these connections, relationships and opportunities alter the way you
make decisions? How do they affect your leadership style? What have you already changed? •
Demonstrating reflective skills requires you to consider the person you’ve become. What have
you learned about yourself? What did you find most challenging? What did you enjoy most?
How has this study informed your values, beliefs and behaviours? Since this is a reflective essay,
you only need to include referencing when specifically referring to academic theories, all of
which should be annotated as per the Harvard method.