information system is an integrated mix of people, hardware, software, communications networks,
and data resources that gather, process, and disseminate information to an organization. A system, in
contrast, is a group of interrelated components forming a processing unit. Systems have three basic
functions, input, processing, and output. Other characteristics include feedback and control. Depending
on the system interface, the system can be open to interact with other systems in the environment,
closed with self-interaction, or adaptive in order to survive. Module 1 introduces how information
systems and technology have radically changed business.
This class uses the e-textbook Information Systems: A Harnessing Guide to Information Technology from
FlatWorld Knowledge as well as supplementary materials from Laudon and Laudon Essentials of
MIS from Pearson Education online, companion website. You can access Gallaugher’s e-textbook
through internal course links.
Required Reading
Gallaugher, J. (2012). Information Systems: A Harnessing Guide to Information Technology. FlatWorld
Knowledge. Gallaugher Chapter 1 - E-textbook.
Gallaugher, J. (2012). Information Systems: A Harnessing Guide to Information Technology. Gallaugher -
Chapter 1 PPT [PowerPoint slides].
Laudon, K., & Laudon, J. (2012). Essentials of MIS. (10 th Ed.). Learning Track 1: Systems from a Functional
Perspective. Retrieved
from http://wps.prenhall.com/wps/media/objects/14071/14409392/Learning_Tracks/Ess10_CH02_LT1_
Systems_Funct_Perspective.pdf
IBM. (2011, November 3). IBM turns change into opportunity in North Carolina. Smarter data centers.
[Video File]. Retrieved from http://www.youtube.com/watch?v=EwipuAZoUvo
Case Assignment
Based on the assigned materials, write a paper answering the following questions.
How can an IT system initially help a company advance but later become a requirement for that
business to stay competitive?
You may want to consider weaving all or some of the Case Learning Outcomes into your response by
addressing the following:
Describe how information technology (IT) has brought radical changes to industry and societies.
This topic can be addressed by articulating how a company from the past executed business
processes without Information Technology (and especially information systems/software), then
talk about how a present company uses IT and complex software systems.
Describe the concept of software total cost of ownership (TOC) and its association for
investment decision making. In other words, how does a company figure out that investing in
software will make it more efficient or more effective and then stay on the path?
Review the software alternative of cloud computing. Why might it make sense not to host
software applications locally? What benefits does cloud computing bring? What possible
negative effects are there?
What does it mean to be competitive? Explain how IT/information systems might make a
company competitive.
What happens in companies that cause the mindset to change from implementing IT and especially
software systems to become efficient, to believing that IT and information systems/software are “must-
haves” to stay at par or get ahead of the competition?
Assignment Expectations
Your paper should be short (3–4 pages, not including cover sheet and references) and to the point. It is
to be structured as a point/counterpoint argument, in the following manner: Take a definite stand on
the issues and develop your supporting argument carefully. Using material from the Background
information and any other sources you can find to support specific points in your argument is highly
recommended; try to avoid making assertions for which you can find no support other than your own
opinion.
You will be particularly assessed on:
Precision: You see what the module is all about and structure your paper accordingly. You draw
on a range of sources and establish your understanding of the historical context of the question.
You carry out the exercise as assigned or carefully explain the limitations that prevented your
completing some parts. (Running out of time isn’t generally considered an adequate limitation).
Support for assertions: You use examples, citations (especially from the required readings), and
elaboration to support assertions. You provide evidence that you have read the required
background materials.
Clarity: Your answers are clear and show your good understanding of the topic. You see what
the module is all about and structure your paper accordingly.
Critical thinking: The paper incorporates your reactions, examples, and applications of the
material to business and illustrates your reflective judgment and good understanding of the
concepts. It is important to read the "Required Reading" in the Background material plus other
sources you find relevant.
Breadth and depth: You provide informed commentary and analysis—simply repeating what
your sources say does not constitute an adequate paper. The scope covered in your paper is
directly related to the questions of the assignment and the learning outcomes of the module.
Overall quality: You apply the professional language and terminology of systems design and
analysis correctly and in context; you are familiar with