Module 3 - SLP
NEGOTIATION STYLES AND COMMUNICATION
SLP Assignment Expectations
The intent of the SLP is for you to apply the theoretical and general
aspects covered in each module, to real-life and practical cases.
Conflict is an integral part of our lives, and we encounter it in every
aspect of our personal and professional activities.
Surely, you have observed (or even participated in) some form of
conflict at your workplace, be it a simple but heated interpersonal
matter, or a full-scale organizational dispute.
The SLP will always have three short parts you will need to address in
EACH module, as described below.
Focus should be put on sections II + III.
As each module deals with a different topic, you can choose on
describing and analyzing the same conflict in all modules, or widening
your scope and describing different incidents.
Part I - Background and Settings (in about 1⁄2 a page)
The Organization - Without revealing proprietary information, describe
the organization of your choice (It should be one that you are familiar
with, so preferably it would be easier, if it would be your own).
The Conflict - Describe the workplace conflict issue you have chosen
to write about.
What is the underlying problem or difference?
Who are the parties or sides in this conflict?
Choose a Side - Choose one of the parties or sides in the conflict and
let me know of your choice.
Part II - How was it Negotiated? (in about 1 full page)
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Describe "your chosen" side's decisions and/or behaviors and/or
actions to the following:
What negotiating style did your side adopt? Or
was it a mix of styles?
How were the Face-to-Face communications
conducted? Were there any nonverbal
messages? Did your side apply attentive
listening?
Was a Competitive or Cooperative approach
chosen? Why?
Part III - What Would You Have Done? (in about 1 full page)
Assuming you are the principal representative for