You are a consultant for the business 'CSU eCommerce Consulting Services'. It is your role within the company to respond to customers that have lodged an eCommerce query that requires action. All clients that you are directed to respond to have an ongoing relationship with your company and have pre-paid blocks of time for any queries they have. Clients need to know that the advice is accurate so you will need to provide references to back up your assertions. References used must be from reliable sources; Wikipedia or other crowdsourced services may contain accurate information, however this advice needs to be backed up with reputable sources that can withstand scrutiny. Be sure to read the marking criteria to see how you will be assessed. Overall it is important to have a mix of relevant theoretical concepts and real world examples presented in a manner that the client can understand. Task Requirements You are to write a professional business style email response to the following client. A response template is provided under 'Presentation' below. Your completed response with references should be prepared in Word format and submitted via Turnitin. Client 1 Name: Mr Michael Fitzgerald Background: Business owner of music shop, 'True Test Safes'. Incoming correspondence: Hello, My company manufactures custom made cash safes within Australia using local and imported components however these components are becoming more and more costly to purchase from our local suppliers. I still wish to continue to manufacture safes in Australia but I would like procure the most costly parts from a cheaper source. I have heard of eMarketplaces but am unsure as to what types exist and how to progress. It is very important that the quality of these parts is consistently high. Please advise as to the options I have in purchasing from an eMarketplace, what marketplaces you recommend I use, and any risks specific to eMarketplaces that I need to be made aware. I look forward to your response. Thanks. Michael Fitzgerald Owner, True Test Safes KEY POINTS TO REMEMBER: 1. The response provides a model answer in every facet, with highly actionable steps that the client can follow to progress their query 2. The response provided is completely clear and relevant to the client’s needs. It covers the right amount of depth and detail required while explaining any concepts that the client may not initially understand. 3. The risk assessment in the response is flawless. All aspects of the scenario are covered and thoroughly addressed. 4. A perfect amount of relevant theory to independent real world research of the scenario was presented. 5. The referenced business solutions are presented in a way that the business can use them immediately. This includes identifying primary risks in their use. 6. The referenced business examples are of such value that the client could mimic their actions entirely on the actions of the example for the best outcome. 7. All reference material used is of high quality and provided a valuable addition to the