Organisational Change and Development (BBMM603) Business Report - Change Proposal (group of 2 students) DUE WEEK 5.1 Learning Outcome Assessed: a, b, c, d Weighting: 40% Total (28% written component + 12% in-class presentation) Number of Group Members: 2 (penalty for individual assignment -10%) Length: 3000 words (1500 words per student) Commercial For-Profit College Case Study: Apply knowledge gained during lectures and develop a business change proposal Background information: Put yourself in a position of an external change agent who has been hired by senior management of an international for-profit college to oversee major organisational change. Imagine the following areas have been identified as areas for improvement: • environmental sustainability  printing cost  water consumption  energy consumption • errors in databases  student records  employee records  financial records • communication  between departments  between management and employees  between peers • IT infrastructure  ICT hardware  LAN and wireless network speed  photocopy machines used within the business • student engagement and pass rate  low attendance  low pass rate  high plagiarism Objectives to be achieved at the college by the end of 2017: • reduce printing cost by 50% • reduce water consumption by 40% • reduce energy consumption by 25% • reduce errors in student and employee records by 99% • reduce errors in financial records by 100% • create culture of openness and transparency • improve written communication between departments, and written as well as oral communication between management and employees • improve interaction, sharing of knowledge and information, as well as openness, transparency, and oral communication between peers • upgrade ICT hardware • upgrade LAN and wireless network • upgrade photocopy machines used within the business • achieve student attendance of 90% • achieve pass rate of minimum 75% • minimise plagiarism to 0% Your task is to: • brainstorm how research could be conducted and relevant data collected and analysed - data to identify root causes of the problems (speak to your lecturer to get direction how this could be done) • provide solution to each problem supported by literature review and real-world examples you are aware of, case studies, business reports, etc. • develop a business change proposal for the international college management Suggested structure of the report: • Executive summary • Table of contents • Introduction • Objectives to be achieved • Scope and limitation of the report • Background information (issues identified and analysed) • Proposed operative suggestions for each problem identified and analysed, supported by literature review and real-world examples, case studies, business reports • Potential risks identified for each operative suggestions provided; mitigation strategy for each risk provided; alternative suggestions (Plan B) provided • Implementation plan / Action Plan provided • Conclusion • Recommendations for further development of the international college • References Note: This is a Bachelor level assignment and you will also be marked on: • overall presentation of the report (e.g. formatting, cover page, table of context, etc.) • structure of the report (e.g. headings used, flow of information, etc.) • quality of the report (e.g. language used, arguments presented and discussed, etc.) • conclusion of the report (e.g. summary of the presented information, conclusion, recommendations made, etc.) • referencing (use of external information sources, quality, validity, relevance of information, consistency of a reference style, etc.) Oral presentation: You will be required to present your assignment in class at an allocated time. • the presentation to be 7 to 10 minutes (4 to 5 minutes each student) • the presentation to have around 10 slides (12 slides maximum) • information and graphical images used within the slides to be referenced appropriately Note: This is a third year unit and requires professional presentation, hence your will be marked also on: • verbal communication (terminology, clarity of the language used, cultural sensitivity, etc. • nonverbal communication (body, facial, spatial, eye, paralanguage communication) • readiness to present (at an allocated time) • timing and organisational skills of the group • interactivity with audience and professionalism (overall impression of the presentation)