Group work
Objectives: you are a marketing consultant for a Grocery Chain in charge of maximizing the
Couponing Campaigns by targeting the right customers and understanding the effect of
different couponing strategies on customer spending.
You should draw conclusions on the
best marketing actions to perform while highlighting the informed decisions that you
recommend using analytics.
Your group will be evaluated on your capabilities of:
• Understanding the business problem, the data provided to you and the insights you
can
find out of this dataset (What?)
• Discover the actual behaviour of customers during couponing campaigns and the
influencers (Why?)
• Get valuable insights for the recommended actions to improve campaigns ROI (Act)
As
the marketing consultant, you are in charge of assembling your findings in a
shareable report-style document that anyone new to the use case should
understand.
Output format: format is free, it could be a PDF, a Word or a Powerpoint document
or any other format you find suitable. Tools: presented during the lessons.
Considerations: you will be evaluated on your analytical approach to solve the
business problem.
You’re free to structure it the way you want, illustrate it with
meaningful reports, findings and insights.
You are also free to refine, enrich the data
the way you want if you find it useful to your study.
Always think of reusability:
someone new to the use case with the similar data should be able to reproduce your
study.
Consider that there is no right nor wrong answer, your grade will mostly rely
on:
• The approach and your group reasoning
• The quality and effectiveness of analytical research
• The quality and effectiveness of your communication
Data: the data to use is the one used in the labs. It is the Excel file provided in the Box
“Evaluation”, named WA_UseCase_Mktg_CmpnEffect_Grocery_data.
The data is a crossover trial in which a random sample of regular customers have been
followed for four weeks. The sequence of coupons sent to each customer is carefully
considered as we are concerned about carryover effects and detailed in the following table:
W
eek Sequence 1 Sequence 2 Sequence 3 Sequence 4
Week 1 No coupon 5% 15% 25%
Week 2 5% 25% No coupon 15%
Week 3 15% No coupon 25% 5%
Week 4 25% 15% 5% No coupon
Thus in Sequence 1, a customer is not sent a coupon in the 1st week, receives a 5% coupon
in the 2nd week, a 15% coupon on the 3rd week and a 25% coupon in the 4th week.
Sequence are randomly assigned.