Title: Documenting, Analysing, and Improving a Process
Type: In-Semester - GROUP assignment
Task Length: 5000 words
Weighting: 30%
Links to Learning Outcomes: 1-11
Description: Documenting, Analysing, and Improving a real Business Process
PART A:
Students will form a small group to undertake a real analysis and improvement project for a local company of Tasmnania. Specifically, you must:
• Locate a local company which will allow you to interview them and review their existing business processes.
• For this local company, provide the following information:
o An overview of the organization and it operating context
o An overview of the company’s business strategy
o An overview of its existing business process architecture
• For one major business process in this company, undertake the following tasks:
o Provide a brief description of the process and the purpose or desired outcome of the process
o Identify key stakeholders and their expectations/requirements
o Fully describe, document and represent the current AS-IS, step by step, process, using appropriate maps, models, and tools. Include all data, document, and information flows, in addition to technologies, people and functional areas involved in its completion.
o Undertake analysis of the types of inefficiencies associated with the execution of this process.
o Provide a list of recommendations for the improvement of this process for the company.
Note: All the information should be compiled and presented in a written report format, with the inclusion of any appropriate maps and models.
PART B:
• Each member of the team will complete a confidential peer assessment activity, to be submitted by MyLO.
In preparing and submitting the professional-style business report, the following guidance should be followed:
• In order to provide a meaningful response to these questions, students will be expected to undertake individual research into the topic.
• Each student will submit THREE files into MyLO - the business report AND the group cover sheet AND confidential peer review form. These should be submitted as separate files.
• All submissions will be submitted through MyLO ONLY. No paper submissions are required.
• If references are included in the report, you will use the Harvard style of referencing.
• A word guide of 5000 words is provided. 10% (+ or -) of this guide is acceptable.
• Reports should be submitted either in Microsoft Word format or PDF only.