Assignment title: Information
Length: 4000 words
Submission method options
EASTS (online)
Task
Global Healthcare Services (GHS) is a skilled healthcare provider that own and manage 10 respite care and rehabilitation facilities located across Victoria, NSW & Queensland. GHS also provide in the home exercise based rehabilitation programs through their Exercise Physiology Home Service program. The GHS management services include: facility management, medical professional services, nursing management, infection control, performance improvement, pathology and pharmaceutical services. GHS requires multiple levels of staff and administration to supply these services.
Healthcare facilities are responsible for handling huge amounts of data and information systems and electronic medical records are critical to the GHS operation. This data ranges from day-to-day operational information to life and death patient information. The ability to access patient records quickly is critical to the success of the business and the safety of the patients.
The systems that support the data requirements of GHS include email and portal systems and more specific applications such as electronic charting software, dietary and meal planning software and nursing and daily patient records systems.
GHS's IT infrastructure has historically been hosted at an offsite and out of state service provider. The hosting provider delivered multiple services to GHS. They hosted Outlook email and they provided server rack space for many of GHS's servers including their web server, Sharepoint server and SQL backend. They also hosted several critical applications including scheduling software, electronics patient records systems and business-critical financial applications.
As GHS has grown however, the hosted solution began to show limitations. GHS want the ability to quickly move on opportunities and be able to make business driven decisions quickly and independent of technology resources. GHS have therefore decided to bring their IT services back under internal control and have been considering a virtualised platform but really don't know enough about it to make an informed decision.
The following Core Requirements have been identified at a high level by GHS IT technical staff.
User Requirements
• 1500 Total User accounts
• 500 Concurrent Users on Terminal Service Servers
• 350 Exchange 2013 Users
• 220 Microsoft Office 2013 Users on Terminal Service Servers
Services and Applications
• Microsoft Office Professional 2013
• Exchange Server 2013
• Electronic Medical Charting
• Financial Applications (Microsoft Dynamics GP)
• SharePoint 2013
• Dietary and meal planning
• Purchasing software
• Scheduling software
• Remote application connectivity
• Helpdesk/User Support
• Printing Services
Proposed Servers
• 10 Windows Server 2012 R2 Terminal Servers
• 1 Exchange 2013 Server
• 1 SharePoint 2013 Server
• 2 Web Servers (IIS)
• 1 Windows Server 2012 R2 File/Print Server
• 2 Windows Server 2012 R2 Domain Controllers
• 1 SQL Server 2014
• 2 MySQL Servers
• 1 Microsoft Dynamics GP Server
Your job is to provide GHS with a high level proposal document to transform from a physical server environment to a virtualised environment utilising VMware vSphere. GHS are not at this stage interested in public cloud services, and proposals involving public cloud services will not be entertained.
Rationale
This assignment is intended to:
• Assess your ability to plan and configure VMWare vCenter Server;
• Demonstrate your ability to deploy and manage virtual machines;
• Demonstrate your ability to increase scalability using vCenter Server;
• Assess your ability to monitor resource usage using vCenter Server;
• Demonstrate your ability to apply patches using VMware vCenter Update Manager;
• Assess your ability to manage higher availability and data protection using vCenter Server
Marking criteria
Marking Criteria Marks
Technical Overview
• Overview of virtualisation.
• Advantages of virtualisation of their server infrastructure over physical servers.
• Broad suggestions for software & hardware required to provide a virtualisation platform based on the core requirements they have specified.
• There is no requirement for VDI only virtualisation of the servers.
• High level topology diagram to show how the virtualised environment connects to the GHS network and services the users.
• Overview of the technical steps required to virtualise the specified GHS servers.
• Include any potential pitfalls or problems you can identify with virtualisation of any of the servers. /30
Presentation
· Grammar & spelling.
· Proposal format.
· Overall presentation.
· Appropriate referencing for a customer proposal. /10
Total /40
Rubric
Criteria HD DI CR PS
Required criteria :
• Overview and explanation of virtualisation.
• Advantages of, and rationale supporting, virtualisation of their server infrastructure over physical servers.
• Suggestions for virtualisation software & hardware required to provide a virtualisation platform based on the core requirements they have specified.
• High level topology diagram to show how the virtualised environment conceptually connects to the GHS network
• Overview of the technical steps required to virtualise the specified GHS servers.
• Include any potential pitfalls or problems you can identify with virtualisation of any of the servers. All of the criteria have been comprehensively addressed. The student has demonstrated an excellent understanding of the technical and theoretical concepts related to the set criteria and has clearly applied this knowledge in their answers. All of the criteria are discussed. The student has demonstrated a good understanding of all technical and theoretical concepts related to the criteria and has applied that knowledge in their answers. Almost all of the criteria are discussed. The student has demonstrated a good understanding of some technical and theoretical concepts related to the criteria and has applied that knowledge in their answers. Most of the criteria are discussed. The student has demonstrated an understanding of some technical and theoretical concepts related to the criteria and has applied that knowledge in their answers. The tasks indicate some gaps in understanding or do not cover all components in sufficient detail.
Selection of a range of material which is relevant to the topic. Integration of material sourced from literature to support the ideas expressed in the essay. Minimum of 8 references 4 of which must be relevant, refereed, journal articles located by the student. Excellent independent identification of an extensive range of literature which is: relevant; current; authoritative; and which includes multiple publication types. Substantially exceeds the minimum number of required references, demonstrating excellent skills in searching for relevant and credible literature. Excellent linkage and integration. Has developed and justified using own ideas based on publications which have been thoroughly analysed, applied and discussed to illustrate and justify the discussion. Minimum of 8 references including at least 4 refereed journal articles located by the student have been used. One or two of the referenced literature is not: relevant; current; or authoritative; and may not include multiple publication types. Some evidence of application of readings relevant to the subject. The student's writing has been clearly integrated with information from publications. Content from publications is presented uncritically, in a purely descriptive way and indicates limitations of understanding or a limited ability to compare and link information from several sources.
Minimum of 6 references including at least 3 refereed journal articles located by the student have been used. Some (but not all) of the literature is not: relevant; current; or authoritative; and may not include multiple publication types. Some evidence of application of readings relevant to the subject. Some attempt to integrate information from publications with own writing. Some content from publications is presented uncritically, in a purely descriptive way and indicates limitations of understanding or a limited ability to compare and link information from several sources. Minimum of 5 references including at least 2 refereed journal articles located by the student have been used. Some of the literature is not: relevant; current; or authoritative; and may not include multiple publication types. Student has attempted to apply or integrate information from publications into own writing. Most content from publications is presented uncritically, in a purely descriptive way and indicates limitations of understanding or a limited ability to compare and link information from some sources.
A successful Masters student must write clearly and purposefully in English using vocabulary and language that suits the writing task and addresses their intended audience. Writing demonstrates clarity of intention, purpose, insight, and approach to the topic.
Written expression is clear, fluent and well-structured:
· Sentences are well structured, with excellent use of vocabulary, and with minimal or no grammatical and punctuation errors.
· Paragraphs are structured to present a flow of ideas.
· The written piece is well-formatted with minimal or no spelling or proofreading errors.
· Language is used to convey a clear meaning to the intended audience.
Writing style conveys a clear and meaningful interpretation of the task, based on confidence in knowledge and ability to clearly communicate complex concepts and ideas.
Presented in 1.5 line spacing, with wide margins, page numbers and suitable type-size. Writing demonstrates clarity of intention, purpose, and approach to the topic.
Written expression is clear, fluent and well-structured:
· Sentences are well structured, with good use of vocabulary, and with minimal or no grammatical and punctuation errors.
· Paragraphs are structured to present a flow of ideas.
· The written piece is well-formatted with minimal or no spelling or proofreading errors.
· Language is used to convey a clear meaning to the intended audience.
Writing style conveys a clear and meaningful interpretation of the task, based on confidence in knowledge and ability to clearly communicate complex concepts and ideas.
Presented in 1.5 line spacing, with wide margins, page numbers and suitable type-size. Written expression is clear, well-structured and understandable:
· Sentences are well structured, with good use of vocabulary, and contain few grammatical and punctuation errors.
· Paragraphs are well structured and assist in presenting a flow of ideas, despite a small amount of repetition.
· Formatting has been considered and contains few spelling or proofreading errors.
· The purpose of the writing is identified and explained. The language used has meaning to both themselves and their intended audience.
Writing style is well suited to the purpose of the task and the intended audience. Writing conveys the intended meaning and required level of detail of knowledge
Some issues with submission or formatting. Written expression is clear, well-structured and understandable:
· Sentence structure could use some work, with some grammatical errors present.
· Paragraphs are mostly well structured and assist in presenting a flow of ideas, despite some repetition.
· The written piece is adequately formatted but contains some spelling or proofreading errors.
· The purpose of the writing is identified and explained.
Writing style is suited to the purpose of the task and the intended audience. Writing conveys the intended meaning but requires more detail and evidence of knowledge.
Some issues with submission or formatting.
Presentation
Use an appropriate report format, with correct grammatical protocols and accurate spelling, punctuation and word count.
Feel free to use headings and bullet-lists where you think this is appropriate.
Refer to the Presentation section of this Subject Outline.