Submission Front Sheet Assignment Code:AB388H1 Programme: BTEC Higher National Diploma in Hospitality Management Unit Title and Number: The Contemporary Hospitality Industry (Unit-1) QFC Level and Credit value: 5;15 credits; L/601/1788 Module Tutor: Thomas Gomes Email: [email protected] Date Set: 06/02/2017 Name: Registration Number: Date: Is this a First Submission or Second Submission Word Count, Task-1(max.3000-Indtroduction to Conclusion) Turnitin Score (to be added by assessor) Complete and copy this page and add it as the front sheet to your online submission Part 2 Assignment Brief Programme: BTEC Higher National Diploma in Hospitality Management Unit Title and Number: The Contemporary Hospitality Industry (Unit-1) QFC Level and Credit value: 5; 15 credits; L/601/1788 Module Tutor: Thomas Gomes Email: [email protected] Date Set: 06/02/2017 Distribution Date : 23/01/2017 Formative assessment Dropbox –open : 27/02/2017 Formative assessment Dropbox –closes : 30/03/2017 Final Submission Deadline (Full Assignment): 10/04/2017 The purpose of this assignment will enable learners to gain understanding of the nature and diversity of hospitality and its constituent industries, including the range of job roles and employment possibilities. There are four learning outcomes to this unit: 1. Understand the current structure of the hospitality industry. 2. Understand staffing in the hospitality industry. 3. Understand recent developments affecting hospitality. 4. Be able to recognise potential trends and developments in hospitality. The assignment will describe the elements to analyse the current scale, scope and diversity of the hospitality industry, discuss the organisational structure of different hospitality organisations, assess the role of hospitality related organisations and professional bodies, assess the staffing requirements of different hospitality industries, discuss the roles, responsibilities and qualification requirements for hospitality staff To succeed in this unit, you are required to follow the assessment criteria. Your assignment should demonstrate your understanding of how your research links coherently to these aspects of sales development and merchandising. Your assignment should include evidence of your research with references. Task -1 (Individual Report, Introduction to Conclusion, Max-3000 words). Focus on one UK based hospitality industry (e.g; Hotel, Pub, Bar, Restaurant, Cruise Ship, Café, Etc.) LO1- Understand the current structure of the hospitality industry. A.C-1.1: Analyse the current scale, scope and diversity of the hospitality industry. A.C-1.2: Discuss the organisational structure of different hospitality organisations. A.C-1.3: Assess the role of hospitality related organisations and professional bodies. LO2-Understand staffing in the hospitality industry. A.C-2.1: Assess the staffing requirements of different hospitality industries. A.C- 2.2: Discuss the roles, responsibilities and qualification requirements for hospitality staff. Task-02 (Group Task-Presentation) To succeed in this unit, you are required to follow the assessment criteria. Your group presentation and individual assignment should demonstrate your understanding of how your research links coherently to these aspects of the hospitality strategically organise and plan for likely future outcomes in order to be successful. Your group presentation and individual assignment should include evidence of your research with reference. This includes linking research coherently to your writing and presenting using referencing (Harvard referencing in line with Mont Rose College), such as bibliography, citing and quotes. Title of unit/s The Contemporary Hospitality Industry Unit No/s 1 Level 5 Credit value 15 Assessment method Group presentation Learning outcomes: LO-3: Understand recent developments affecting hospitality. LO-4: Be able to recognise potential trends and developments in hospitality. Assessment brief/activity Working in a group of minimum -2 to maximum-4 people you are required to produce and deliver a presentation of maximum 20 minutes duration with a further 5 minutes for questions. Prepare a group presentation on each of the following topics. You should answer each question giving relevant examples relating to the specific company you have been allocated. You may use diagrams to support your answers. Please ensure that all sources of information are cited and referenced appropriately. The presentation and supporting documentation should: LO-3: Understand recent developments affecting hospitality.  Analyse operational, managerial and legislative issues resulting from recent developments affecting the hospitality industry.  Discuss the current image of the hospitality industry LO-4: Be able to recognise potential trends and developments in hospitality.  Present justified predictions for potential trends and developments in hospitality.  Produce an impact analysis for the predicted trends and developments. Assessment Criteria A.C-3.1 A.C-3.2 A.C-4.1 A.C-4.2 Evidence to be produced/required A group presentation of maximum 20 minutes, with a further 5 minutes for questions. Supporting documentation to include: • A copy of the presentation slides and the presentation has met the identified assessment criteria and includes citation of references. • Recording system may be used in order to keep records students work as a part of the assessment criteria. Achievement of a pass grade A pass grade is achieved by meeting all the requirements defined in the assessment criteria for each individual unit. Achievement of a merit or distinction grade All the assessment criteria and merit grade descriptors need to be completed within a unit to achieve a merit grade. All the assessment criteria, merit and distinction grade descriptors must be completed within a unit to achieve a distinction grade. Merit Descriptors Assessment Criteria for Merit. The learner demonstrates that: Met Y/N Page No. Context M1 Identify and apply strategies to find appropriate solutions. • effective judgements have been made • complex problems with more than one variable have been explored • an effective approach to study and research has been applied AC4.1 Task Group Presentation M2 Select/design and apply appropriate methods/techniques • relevant theories and techniques have been applied • a range of methods and techniques have been applied • a range of sources of information has been used • the selection of methods and techniques/sources has been justified • the design of methods/techniques has been justified • complex information/data has been synthesised and processed • appropriate learning methods/techniques have been applied AC2.1 Task Assignment AC4.3 Task Group Presentation M3 Present and communicate appropriate findings • the appropriate structure and approach has been used • coherent, logical development of principles/concepts for the intended audience • a range of methods of presentation have been used and technical language has been accurately used • communication has taken place in familiar and unfamiliar contexts • The communication is appropriate for familiar and unfamiliar audiences and appropriate media have been used. Whole assignment AC1.1; AC1.2 Task Distinction Descriptors Assessment Criteria for Distinction. The learner demonstrates that: Met Y/N Page No. Assessor Comments D1 Use critical reflection to evaluate own work and justify valid conclusions • conclusions have been arrived at through synthesis of ideas and have been justified • the validity of results has been evaluated using defined criteria • self-criticism of approach has taken place • realistic improvements have been proposed against defined characteristics for success AC2.3 Task Bc; AC3.3 Task Cc AC3.1 Task Ca AC2.2 Task Bb D2 Take responsibility for managing and organising activities • autonomy/independence has been demonstrated • substantial activities, projects or investigations have been planned, managed and organised • activities have been managed • the unforeseen has been accommodated • the importance of interdependence has been recognised and achieved Whole assignment AC2.3 Task Bc; AC3.3 Task Cc D3 Demonstrate convergent / lateral / creative thinking • ideas have been generated and decisions taken • self-evaluation has taken place • convergent and lateral thinking have been applied • problems have been solved • innovation and creative thought have been applied • receptiveness to new ideas is evident • effective thinking has taken place in unfamiliar contexts AC3.2 Task Cb AC3.3 Task Cc Specification of Assessment • Present your work in one business report style which should include table of contents, reference list, foot or end notes and appendices if any • Include the reference code of this assignment on your assignment submission. • Each page must be numbered at the bottom right hand side. • Ensure your name is in the footer and the production date/version number of your assignment • Spell-check the document and make sure there are no grammatical errors. • Complete all the tasks. • Produce clear specific reasoning and arguments in support of your answers. • Submit your work in a single work processed document of not more than 5000 words for all Learning Outcomes. This word limit is only for guidelines, and is not applied to grading. • You must include a bibliography at the end to show where your information was sourced. • Your sources must be identified using the Harvard referencing system. The words used in your bibliography will not be included in your word count. If an extension is necessary for a valid reason, requests can me made using a course work extension request form available from the college. Please note that the lecturers do not have the authority to extend the coursework deadlines and therefore do not ask them to award a coursework extension. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. Any act of plagiarism and collusion will be seriously dealt with according to the regulations. In this context the definition and scope of plagiarism are presented below: ‘Plagiarism occurs when a student misrepresents, as his/her own work, the work, written or otherwise, of any other person (including another student) or of any institution. Examples of forms of plagiarism include : • the verbatim (word for word) copying of another’s work without appropriate and correctly presented acknowledgement; • the close paraphrasing of another’s work by simply changing a few words or altering the order of presentation, without appropriate and correctly presented acknowledgement; • unacknowledged quotation of phrases from another’s work; • The deliberate and detailed presentation of another’s concept as one’s own.’ All types of work submitted by students are covered by this definition, including, written work, diagrams, designs, engineering drawings and pictures. ‘Collusion occurs when, unless with official approval (e.g. in the case of group projects), two or more students consciously collaborate in the preparation and production of work which is ultimately submitted by each in an identical, or substantially similar, form and/or is represented by each to be the product of his or her individual efforts. Collusion also occurs where there is unauthorised co-operation between a student and another person in the preparation and production of work which is presented as the student’s own.’ (Carroll, J and Appleton, J.( 2001) Plagiarism – A Good Practice Guide. Oxford Brookes University/JISC, Oxford). All work for assessment must be submitted with a Turnitin Report on plagiarism. The Maximum Turnitin score admissible is 15% (after deduction of 1% & 2% records). Assignments with more that this adjusted 15% score will be automatically referred for reworking and resubmission. Assignment Resubmission Policy A Resubmission is any work handed in for final assessment a second time. The Final Deadline is the date on which the whole assignment must be completed and submitted (usually in week 12 at the end of the semester). Work submitted To be Resubmitted 1. Referred after Final Deadline Four weeks after the final deadline 2. Missed Final Deadline End of next semester 3. Missed formative assessment(s) and Referred after Final Deadline End of next semester 4. Referred SMALL after resubmission £25 reassessment fee 5. Referred LARGE after resubmission Repeat semester and attend classes Completed, assessed units (Pass, Merit) from your first Semester may be reworked and submitted for a higher grade once only on payment of a reassessment fee of £25. Part 3 Assessment and Feedback Record Programme: BTEC Higher National Diploma in Hospitality Management Unit Title and Number: The Contemporary Hospitality Industry (Unit-1) Module Tutor: Thomas Gomes Learner’s Name: Learner ID: Date of Assessment: Grade: Session: Assessment Criteria Met Evidence Feedback 1.1 Analyse the current scale, scope and diversity of the hospitality industry. 1.2 Discuss the organisational structure of different hospitality organisations. 1.3 Assess the role of hospitality related organisations and professional bodies. 2.1 Assess the staffing requirements of different hospitality industries. 2.2 Discuss the roles, responsibilities and qualification requirements for hospitality staff. 3.1 Analyse operational, managerial and legislative issues resulting from recent developments affecting the hospitality industry. 3.2 Discuss the current image of the hospitality industry. 4.1 Present justified predictions for potential trends and developments in hospitality. 4.2 Produce an impact analysis for the predicted trends and developments. Merit Descriptors Assessment Criteria for Merit. The learner demonstrates that: Met Y/N Page No. Assessor Comments M1 Identify and apply strategies to find appropriate solutions. • effective judgements have been made • complex problems with more than one variable have been explored • an effective approach to study and research has been applied M2 Select/design and apply appropriate methods/techniques • relevant theories and techniques have been applied • a range of methods and techniques have been applied • a range of sources of information has been used • the selection of methods and techniques/sources has been justified • the design of methods/techniques has been justified • complex information/data has been synthesised and processed • appropriate learning methods/techniques have been applied M3 Present and communicate appropriate findings • the appropriate structure and approach has been used • coherent, logical development of principles/concepts for the intended audience • a range of methods of presentation have been used and technical language has been accurately used • communication has taken place in familiar and unfamiliar contexts • The communication is appropriate for familiar and unfamiliar audiences and appropriate media have been used. Distinction Descriptors Assessment Criteria for Distinction. The learner demonstrates that: Met Y/N Page No. Assessor Comments D1 Use critical reflection to evaluate own work and justify valid conclusions • conclusions have been arrived at through synthesis of ideas and have been justified • the validity of results has been evaluated using defined criteria • self-criticism of approach has taken place • realistic improvements have been proposed against defined characteristics for success D2 Take responsibility for managing and organising activities • autonomy/independence has been demonstrated • substantial activities, projects or investigations have been planned, managed and organised • activities have been managed • the unforeseen has been accommodated • the importance of interdependence has been recognised and achieved D3 Demonstrate convergent / lateral / creative thinking • ideas have been generated and decisions taken • self-evaluation has taken place • convergent and lateral thinking have been applied • problems have been solved • innovation and creative thought have been applied • receptiveness to new ideas is evident • effective thinking has taken place in unfamiliar contexts Resubmission Results published 31st May 2017