Assignment title: Information
a Case for developing an Information system for a Business Application
Project.
Assesses objectives 1,2 and 4.
Due: 28 April 2017 (Soft copy to be submitted to the tutor)
Maximum length: 8 pages
Format: A Report
You will submit a report typed in Times New Roman font 12, or another font of
equivalent size, single-spaced with adequate margins for your tutor’s comments (e.g.
3cm). See the subject website for ‘Report Writing’, a short guide to writing
reports, which details the required structure for the report.
Discussion Topic:
The Cilantro Grill is a South American restaurant in the Inner West of Sydney.
Jane Dascalu is the owner of the restaurant. She has a Restaurant Manager,
Robert and a Head Chef, Tony who run the restaurant for her, as well as 20 or so
waiters, chefs, bartenders, etc.
The restaurant seat 200 people and is very busy most nights of the week, especially
Thursday, Friday, Saturday. Bookings can be made over the phone four weeks in
advance.
Currently the restaurant has one computer with which all bookings are recorded and
managed, payroll is processed, menus are written and printed from.
Orders are taken by hand on pads with carbon paper. One copy goes to the kitchen;
the other is held by the waiter and finally given to the patron as their bill at the
end of the night.
Inventory is ordered by the Head chef who checks the stock visually and records
on a note pad at the end of each day the items they are low on. He makes the
orders using text messages or phone calls.
Jane would like to automate the restaurant. She would like customer orders
electronically sent to the kitchen and bills automatically calculated and printed out.
She would also like customer orders to be linked with the ordering and inventory of
stock so she can track wastage/inconsistencies and streamline the ordering
process.
She would like to be able to attribute a cost to each dish based on labour,
ingredients and overheads.
Jane is also interested in developing a mobile app to offer exclusive deals from time
to time to her customers who are willing to download the app. Customers would be
able to see the menu on their mobile device and use the app to make reservations.
With the introduction of an app, Jane is confident that this feature would increase
her income between 10-20 per cent.
Jane would also like to generate monthly, half-yearly and annual Financial Report.
Ideally, Jane wants the new system to provide all necessary information to run the
Restaurant and increase the income by 20 per cent at the end of 2017 financial
year.
Jane is planning on expanding to a second and possibly third restaurant in the next
year and would like to roll out the system to all three, enabling her to integrate the
three restaurants financial management.
You are asked to prepare and submit a report for the proposed system and submit
it to Jane Dascalu for consideration.
Questions:
1. Outline the objectives of the project and define the problem (Steps 1 &2 of
Design Thinking Methodology).
2. Identify the stakeholders.
3. Finalise the requirements for the change using Waterfall steps namely,
Planning, Analysis and Design phases (Record your interactions)
4. Prepare a System Request Form
5. Expected project costs and financial requirements based on an assumed
timeframe (Budget in an Excel Spread sheet)
6. What competitive advantage might be gained in developing the new
information system?
7. What are the possible effects for this Business if its information system
project fails?
Note: Where you are unable to provide information, identify questions you would
need to ask to be able to resolve those issues.
Marking Guidelines
1. Objectives and Definition of the problem –3 marks
2. Stakeholders - 1 mark
3. Requirements using Waterfall method – 3 marks
4. System Request Preparation - 1 mark
5. Budget - 3 marks
6. Competitive advantage – 1.5 marks
7. Possible effects – 1.5 marks
8. Presentation, structure, clarity - 1 mark
Submission: Soft copy of the Assignment is to be submitted to the Tutor on the
due date indicated above. A late penalty of 10% of the subject weighting for the
assignment will be applied each day to work that is submitted late, unless prior
arrangements have been made with the Subject Coordinator.