Organisational Behaviour Department: Leadership and Management Module Code: MOD001120 Level: 7 Academic Year: 2016/17 Trimester: 2 Contents 1. Key information, Introduction to the Module and Learning Outcomes 2 1.1 Key Information 2 1.2 Introduction to the Module 2 1.3 Learning Outcomes 2 2. Employability Skills in this Module 3 3. Outline Delivery and Reading Lists @ Anglia 4 3.1 Outline Delivery 4 3.2 Reading List and Learning Resources 4 4. Assessment on this Module 4 Feedback 5 How to View Your Feedback in Turnitin Grademark 6 4.1 Assessment Information and Marking Criteria 7 4.1.1 Element 010 – ASSIGNMENT, 800 WORDS (25%) 7 Marking Criteria for Element 010 – ASSIGNMENT, 800 WORDS 8 4.1.2 Element 011 – ASSIGNMENT, 2200 WORDS (75%) 9 Marking Criteria for Element 011 – ASSIGNMENT, 2200 WORDS 10 4.2 Re-assessment Information 11 4.2.1 Re-assessment for Element 010 – ASSIGNMENT, 800 WORDS (25%) 11 4.2.2 Re-assessment for Element 011 - ASSIGNMENT, 2200 WORDS (75%) 11 5. Report on Last Delivery of Module 12 Links to Other Key Information 13 1. Key information, Introduction to the Module and Learning Outcomes 1.1 Key Information Module title: Organisational Behaviour Module Leader: Dr Bronwyn Betts Campus / Building / Room: Chelmsford Campus, Room 301 Extension: 6877 Email: [email protected] Module Tutors: TBA External Examiners DAP: Leadership and Management Every module has a Module Definition Form (MDF) which is the officially validated record of the module. You can access the MDF for this module in three ways via:  the Virtual Learning Environment (VLE)  the My.Anglia Module Catalogue at www.anglia.ac.uk/modulecatalogue  Anglia Ruskin’s module search engine facility at www.anglia.ac.uk/modules All modules delivered by Anglia Ruskin University at its main campuses in the UK and at Associate Colleges throughout the UK and overseas are governed by the Academic Regulations. You can view these at www.anglia.ac.uk/academicregs. An extract of the Academic Regulations, known as the Assessment Regulations, is available at this website too (all new students will have received a printed copy as part of their welcome pack). In the unlikely event of any discrepancy between the Academic Regulations and any other publication, including this module guide, the Academic Regulations, as the definitive document, take precedence over all other publications and will be applied in all cases. 1.2 Introduction to the Module The nature of organisations, the role of management and its relationships with the environment are issues which are undergoing continual redefinition. The purpose of this module is to provide a number of conceptual frameworks to help students make sense of their professional practice and context. The focus of the module is to seek insights into behaviour in organisations from a behavioural science perspective. The module develops student's critical awareness of the key debate between contending theories of organisation and management, particularly in relation to organisational processes. The module will evaluate the underlying assumptions of particular perspectives and concepts and what these mean for management practice. The content of the course will be based around the major topics of relevance to the challenges faced by organisations and their impact on human behaviour and organisational effectiveness. One of the main focuses for the design of this module has been the further development of relevant employability and professional skills. Such skills are implicit in the learning outcomes. Multiculturalism will be considered when the assessment brief is written. 1.3 Learning Outcomes This module, like all modules at Anglia Ruskin, is taught on the basis of achieving intended learning outcomes. On successful completion of the module, the student will be expected to be able to demonstrate the following: Knowledge and understanding Intellectual, practical, affective and transferable skills LO 1. Demonstrate a critical perspective of organisational theories and related management practice. LO 2. Understand the complexity of organisational life and view organisations as socially, historically and psychologically constructed. LO 3. Critically examine competing organisational theories and alternative theoretical frameworks around the study of organisations. LO 4. Analyse the complex nature of the behaviour of people in work organisations. The assessment is based on meeting these learning outcomes, shown explicitly in section 4, where the assessment task is linked to these learning outcomes. 2. Employability Skills in this Module It is important that we help you develop employability skills throughout your course which will assist you in securing employment and supporting you in your future career. During your course you will acquire a wide range of key skills. In this module, you will develop those identified below: Skill Skills acquired in this module Communication (oral) Communication (written) x Commercial Awareness Cultural sensitivity x Customer focus Data Handling Decision making x Enterprising Flexibility x Initiative x Interpersonal Skills x Leadership/Management of others x Networking Organisational adaptability x Project Management Problem Solving and analytical skills x Responsibility Team working Time Management Other 3. Outline Delivery and Reading Lists @ Anglia 3.1 Outline Delivery The table below indicates how the module will be delivered. However, this schedule is indicative and may be subject to change. 1 Introduction/Key concepts Explore key concepts underlying Organisational Dynamics and its implications for organisations Mullins (2013), ch. 1, 2, 3 Applicable journal articles 2 Organisation Structure Discuss the impact of Organisation Structure on behaviour Mullins (2013), ch. 13, 14 Applicable journal articles 3 Motivation Recognise the concept of motivation and implications for behaviour in organisations Mullins (2013), ch. 7 Applicable journal articles 4 Group Dynamics Explore the nature of group behaviour and how it influences work performance Mullins (2013), ch. 8, 9 Applicable journal articles 5 Organisational Culture and Change Explore the impact of culture on organisation behaviour and management of change in organisations. Mullins (2013), ch. 18 Applicable journal articles 6 &7 Management and Leadership Discuss the nature of management and leadership, factors that determine relationships with other people and the effectiveness and responsibility of leaders Mullins (2013), ch. 10, 11, 12 Applicable journal articles 8 Power, Authority and Conflict Critically evaluate the issues of Power and conflict within organisations and its impact on behaviour. Mullins (2013), ch. 16 Applicable journal articles 9 Implications and Synthesis Explore implications of what we have learned in relation to Organisational effectiveness and development. Summation Mullins (2013), ch. 19 Applicable journal articles 10 Discussion and revision Class discussion to identify the interconnectedness of the topics and constructs covered in the module to date. 3.2 Reading List and Learning Resources The reading list and learning resources for this module are available on Reading Lists at Anglia, you can access the reading list for this module, via this link: http://readinglists.anglia.ac.uk/modules/mod001120.html 4. Assessment on this Module The assessment for this module consists of two elements. Final submission dates for elements of assessment vary. Element Type of assessment Word or time limit % of Total Mark Submission method Final Submission Date 010 ASSIGNMENT, 800 WORDS 25% in hard copy no later than 2pm 12.05.17 011 ASSIGNMENT, 2200 WORDS 75% in hard copy no later than 2pm 12.05.17 Important: You are allowed to submit assignments up to five working days after the published (or extended) deadline. If you do so, the element of assessment to which the assignment contributes will be capped at 40%. You are requested to keep a copy of your work. You are requested to keep a copy of your work (excluding exams). Feedback You are entitled to feedback on your performance for all your assessed work. For all assessment tasks which are not examinations, this is accomplished by a member of academic staff providing your mark and associated comments which will relate to the achievement of the module’s intended learning outcomes and the assessment criteria you were given for the task when it was first issued. This feedback will be available on-line via Turnitin/Grademark® or may be sent directly to your Anglia Ruskin e-mail account. The marker of your assignment will include feedback on written assignments that includes answers to these three key questions: 1. What is your overall feedback? 2. How does your assignment compare to the marking criteria? 3. How can you improve in the future? Examination scripts are retained by Anglia Ruskin and are not returned to students. However, you are entitled to feedback on your performance in an examination and may request a meeting with the Module Leader or Tutor to see your examination script and to discuss your performance. Anglia Ruskin is committed to providing you with feedback on all assessed work within 20 working days of the submission deadline or the date of an examination. This is extended to 30 days for feedback for a Major Project module (please note that working days excludes those days when Anglia Ruskin University is officially closed; e.g.: between Christmas and New Year). Personal tutors will offer to read feedback from several modules and help you to address any common themes that may be emerging. On occasion, you will receive feedback and marks for pieces of work that you completed in the earlier stages of the module. We provide you with this feedback as part of the learning experience and to help you prepare for other assessment tasks that you have still to complete. It is important to note that, in these cases, the marks for these pieces of work are unconfirmed. This means that, potentially, marks can change, in either direction! Marks for modules and individual pieces of work become confirmed on the Dates for the Official Publication of Results which can be checked at www.anglia.ac.uk/results. 4.1 Assessment Information and Marking Criteria 4.1.1 Element 010 – ASSIGNMENT, 800 WORDS (25%) Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group behaviour and how it influences work performance Identify and critically discuss traditional and contemporary theory. Support your ideas and arguments with material from the academic literature. Your work should have a brief introduction to the work, a discussion and a brief conclusion. Recommendations are not required. Mark Learning Outcome 1. Identification of theory and critical discussion of relevant literature 100 1, 4 TOTAL MARKS: 100% Hard copy assignments (Associate College partners) This assignment is submitted via hard copy at office/location at your college. Academic staff CANNOT accept work directly from you. If you decide to submit your work by post, it must arrive by midday on the due date. If you elect to post your work, you do so at your own risk and you must ensure that sufficient time is provided for your work to arrive. Posting your work the day before a deadline, albeit by first class post, is extremely risky and not advised. 4.1.2 Element 011 – ASSIGNMENT, 2200 WORDS (75%) You are required to critically analyse your own organisation OR other organisation that you are familiar with from an Organizational Behaviour perspective. Focus your analysis on a critical problem or issue(s) the organisation is facing. You must use a variety of OB concepts, models and theories relevant for the problem / issue(s) you are focusing on in your analysis. Ideas, arguments and discussion must be supported with material (references) from the academic literature. The analysis should include discussion and evaluation of implications for the organisation with suggestions or proposed solutions. Use a report style with a clearly articulated introduction, body and conclusion with recommendations. Note: You may find it useful to discuss your approach and framework with the module tutor before starting your assignment. Mark Learning Outcome 1. The degree to which the concepts have been explained and understood 30% 2, 3, 4 2. The clarity of application 30% 1, 3, 4 3. The reasoning behind the evaluation 30% 1, 3, 4 4. The presentation and structure of report 10% 3 TOTAL MARKS: 100% Marking Criteria for Element 011 – ASSIGNMENT, 2200 WORDS 1. The degree to which the concepts have been explained and understood 70% + Sample comments The relevant concepts, models and theories of Organisational Behaviour (OB) used in the analysis have been researched in depth and are explained in a way that demonstrates superior understanding. Supporting references demonstrate that the area has been researched very comprehensively Some indicators of an A grade: • The concepts are explained expertly and this is well referenced with supporting literature • The writing is eloquent and well-argued 60-69% Sample comments There is good evidence of research into relevant OB concepts, models and theories using relevant literature and they are understood and has been researched well Some indicators of a B grade: • The concepts are understood and defined, however, in places could be more in detail • There is good use of references 50-59% Sample comments The discussion of relevant OB concepts, models and theories is clear, but it is more descriptive than exploratory. There is an acceptable level of understanding. Some indicators of a C grade: • The concepts are described and understood – but there needed to be more depth • There are some linkages to the theory, however, more references needed 40-49% Sample comments The explanation of concepts, models and theories is largely descriptive, and only somewhat understood. There are very few references to literature Some indicators of a D grade: • The concepts have been described, but explanation is basic • There is minimal evidence of reading Below 40% Sample comments No real explanation of concepts, models and theories, the explanation is not adequate and lacks references. Some indicators of an unsuccessful attempt: • Brief description of the concepts • Lacks references to theory 2. The clarity of application 70% + Sample comments There is an excellent level of analysis. The analysis benefitted from the adept application of a range of analytical tools. Some indicators of an A grade: • Thorough, in-depth analysis • Full range of relevant concepts, models and theories applied well to the organisation • Deep, insightful analysis - critique of the important aspects for the organisation is given in the application of concepts, models and theories • Section flows really well 60-69% Sample comments Very good analysis of issues using a good range of analytical tools. Some indicators of a B grade: • Good analysis throughout • Full range of concepts, models and theories applied mostly well to the organisation • Evidence of insightful analysis – including consideration of issues and their implications for the organisation 50-59% Sample comments: Some consideration of the issues has been made; this could have been more detailed. You consider how well they currently operate, but, there could have been more depth and understanding shown. Some indicators of a C grade: • Some good analysis has been conducted • Models applied, but in places with limited depth and analysis • The analysis needed to be deeper and more thought was needed 40-49% Sample comments There is a basic grasp of organisational issues. But you don't apply enough of the relevant concepts, models and theories or apply well enough to get a higher mark. Some indicators of a D grade: • There is some discussion of the issues • Needed to be much more focus on applying concepts to the organisation • In places, difficult to see whether the models are fully understood Below 40% Sample comments There has been no real analysis of the issues. You should have applied models to the issues the organisation is facing. Some indicators of an unsuccessful attempt: • General discussion – no evidence of application to organisation • No or few models applied, pure case description 3. The reasoning behind the evaluation 70% + Sample comments There is an excellent level of discussion related to the reasoning behind the evaluation. Some indicators of an A grade: • Convincing analysis of outcomes and consequences of situation the organisation is facing • Thoughtful and creative solutions are proposed for the organisation 60-69% Sample comments Very good level of discussion of issues using a good range of analytical models. Some indicators of a B grade: • Good analysis of outcomes and consequences of the situation the organisation is facing • Good ideas are put forward for improvement • Improvements are somewhat applied to the specific organisation 50-59% Sample comments: Some consideration of the issues and evaluation has been made; this could have been more detailed. Some indicators of a C grade: • The analysis needed to be deeper and more thought was needed • Improvements have some merit 40-49% Sample comments There is a basic grasp of the organisation’s issues and some evaluation. But you don't apply enough of the models and theories or apply well enough. Some indicators of a D grade: • There are some ideas put forward for the organisation • There is either no depth provided on any of them or no coherent link to the issues the organisation face Below 40% Sample comments There has been no discussion of the issues and no evaluation Some indicators of an unsuccessful attempt: • General discussion – no emphasis on the organisation • No clear improvements given. 4. The presentation and structure of the report 70% + Extremely professional layout and formatting of your assignment. It is well-written and makes good use of diagrams and figures. Some indicators of an A grade: • Professional presentation • Clear focused structure • Uses headings and sub-headings well with a table of contents • Written in the right tone • Excellent use of diagrams and figures • References used to good effect and Harvard referencing consistently applied 60-69% Sample comments Your assignment is well written and well-presented. In the main it has a clear structure and the layout and presentation is good. Some indicators of an B grade: • Mostly professional presentation • Mostly clear structure that uses headings and sub-headings well with a table of contents for report navigation • Mostly written in the right tone • Good use of diagrams and figures • References used to good effect and Harvard referencing applied for the most part 50-59% Sample comments Your assignment is clear and there has been some attempts to make it professional. Some indicators of an C grade: • An effort has been made for professional presentation – but could be more polished • Structure is clear • Could have used more headings and sub-headings • Needed to improve the tone • Some good diagrams and figures • References used to good effect but could improve the use of Harvard referencing 40-49% Sample comments The presentation of your assignment was average and there was an effort made to structure your report. Some indicators of an D grade: • Much more effort needed for professional presentation • Structure is not clear enough • Needed to use far more headings and sub-headings • Needed to improve the tone • Not enough diagrams and figures • Not enough references used and needed to apply Harvard referencing more fully Below 40% Sample comments Your assignment needed a lot more work to improve its presentation and structure. You needed to clearly indicate the sections. Some indicators of an unsuccessful attempt: • Presentation was not at all professional • The structure was non-existent • No headings and sub-headings used • Inappropriate and/or disrespectful tone • None or one/two diagrams and figures • None or one/two references used and needed to apply Harvard referencing more fully 4.2 Re-assessment Information If you are required to complete a re-sit assessment for this module, please ensure you are aware of the assessment as it will be different to the original assessment. Re-sit hand-in dates No later than 2pm on 11.08.17 Re-assessment for Element 010 – ASSIGNMENT, 800 WORDS (25%) Drawing on the prescribed text and/or relevant academic literature, suggest and evaluate ways to build organisational commitment among staff in modern organisations. Identify and critically discuss traditional and contemporary theory. Support your ideas and arguments with material from the academic literature. Your work should have a brief introduction to the work, a discussion and a brief conclusion. Recommendations are not required. Mark Learning Outcome 1. Identification of theory and critical discussion of relevant literature 100 1, 4 TOTAL MARKS: 100% 4.2.1 Re-assessment for Element 011 - ASSIGNMENT, 2200 WORDS (75%) The assignment brief is the same as for the first submission (see 4.1.2 Element 011 Assignment, page 11), but the following addition applies: For those students who have analysed their OWN organisation: You can still use your own organisation if you wish, but you have to submit a new assignment where you focus the analysis of your organisation on a different critical problem or issue(s) using different OB concepts, models and theories. Alternatively you can choose a (case) organisation. For those students who have chosen a (case) organisation: You need to choose a different organisation. You have to submit a new assignment analysing a different organisation, focusing on a different critical problem or issue(s) using different concepts, models and theories. Note: You may find it useful to discuss your approach and framework with the module tutor before starting your assignment. Mark Learning Outcome 1. The degree to which the concepts have been explained and understood 30% 2, 3, 4 1. The clarity of application 30% 1, 3, 4 2. The reasoning behind the evaluation 30% 1, 3, 4 3. The presentation and structure of report 10% 3 TOTAL MARKS: 100% It is recommended that you prepare and submit your (re)assignment in line with the assessment submission guidance given above in hard copy.   5. Report on Last Delivery of Module – to be populated once data is available MODULE REPORT FORM Module Code and Title: MOD001120 Organisational Behaviour Anglia Ruskin Department: Leadership and Management Location(s) of Delivery: Academic Year: Semester/Trimester: Enrolment Numbers (at each location): Module Leader: Dr Bronwyn Betts Other Module Tutors: Student Achievement Provide a brief overview of student achievement on the module as evidenced by the range of marks awarded. A detailed breakdown of marks will be available at the Departmental Assessment Panel. Feedback from Students Briefly summarise student responses, including any written comments Module Leader/Tutor’s Reflection on Delivery of the Module, including Response to Feedback from Students (including resources if appropriate) Developments during the current year or planned for next year (if appropriate) External Examiner’s Comments State whether the external examiner agreed the marks and/or commented on the module   Links to Other Key Information Assessment Offences: As an academic community, we recognise that the principles of truth, honesty and mutual respect are central to the pursuit of knowledge. Behaviour that undermines those principles weakens the community, both individually and collectively, and diminishes our values. There is more information on these principles and the types of Assessment Offences here: http://www.anglia.ac.uk/modguide4.aspx Penalties for poor academic practice can be severe so ensure you are aware of what is expected and how to reference correctly. There is a guide to Good Academic Practice here: http://anglia.libguides.com/plagiarism Attendance Information: Attending all your classes is very important and one of the best ways to help you succeed in this module. Link to more details on the Attendance Requirements here: http://www.anglia.ac.uk/modguide1.aspx Examinations: Examinations are held in January (semester/trimester 1), May (semester/trimester 2) and in August (trimester 3). All examinations are scheduled by the Examinations Unit, the dates and locations will be posted on the following website: http://web.anglia.ac.uk/anet/students/exams/ External Examiners: An up-to-date list of external examiners is available to students and staff at http://www.anglia.ac.uk/eeinfo The external examiner for this module is in the Leadership and Management department. These are academic examiners from other institutions who independently approve and confirm the quality and standard of our modules and assessments. How is My Work Marked and Flowchart of Anglia Ruskin’s Marking Process: After you have handed your work in or you have completed an examination, Anglia Ruskin undertakes a series of activities to assure that our marking processes are comparable with those employed at other universities in the UK and that your work has been marked fairly, honestly and consistently. More information about this is given here: http://www.anglia.ac.uk/modguide5.aspx Module Evaluation: During the second half of the delivery of this module, you will be asked to complete a module evaluation questionnaire to help us obtain your views on all aspects of the module, more about this process is included here: http://www.anglia.ac.uk/modguide6.aspx Reading Lists: http://readinglists.anglia.ac.uk/modules/mod001120.html Re-assessments: Re-assessment dates will be stated on e-vision, you can check the specific date your re-assessment assignment is due in on: http://e-vision.anglia.ac.uk or alternatively, if it is an examination, these are scheduled by the Examinations Unit, the dates and locations will be posted on the following website: http://web.anglia.ac.uk/anet/students/exams/ University Generic Assessment Criteria: This module is at level 7, information on the criteria that the university uses to mark your work can be found here: http://www.anglia.ac.uk/criteria