Assessment Information
COMMONWEALTH OF
AUSTRALIA Copyright
Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright
Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of
this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global
provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS
Provider Code 02426B.
Assessment Information
Subject Code: MKT203
Subject Name: Services Marketing
Assessment Title: Portfolio Presentation
Weighting: 40%
Total Marks: 40
Due Date: Week 12
.
Assessment Description
.
Assessment 4: Poster Presentation
Weighting: 40%
Description: You will prepare a 10-page portfolio pitch and brief to your advertising
agency. Students are to use choose their own firm and apply theoretical knowledge
of models and concepts to the 7 Ps and apply them to your chosen service firm. Refer
to weekly contents in order to choose and find the models and theories.
Students are to:
1. Offer the firm description, target market and service positioning
2. Use service theories to analyse your current position for each of the 7 Ps
3. Offer a specific marketing strategy, objective and action
4. Brief the Ad agency on what they are trying to achieve for your firm and make
recommendations for an integrated services marketing and branding plan to the
agency
5. Be creative, use tables, figures, mock-ups
6. Each page will refer to one of the 7 Ps and include the analysis, the objectives
and the recommended actions
7. The portfolio will also include the 1-page brief to the agency and the 1-page
Integrated service marketing plan
8. Finally, you are to include a 1-page self-reflection on the service marketing
elements and practices that has been learnt.COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright
under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of
educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment Report Marking Rubrics
Criteria HD (High Distinction)
85%-100%
DN (Distinction)
75%-84%
CR (Credit)
65%-74%
P (Pass)
50%-64%
NN (Fail)
0%-49%
comments
Introduction o Comprehensive
statement of aims and
scope.
o Sufficiently detailed
statement of aims and
scope
o Solid outline of aims and
scope
o Brief outline of aims or
scope
o Does not state
aims or scope
Research and
Analytical Skills
o Critically analyses and
interprets business
specific information to an
excellent level of
understanding.
o Analysis clearly identifies,
defines and applies
relevant theories and
concepts.
o Extensive research is
evident; quality selection
and range of scholarly
sources employed.
o Analyses and interprets
business specific
information to a high
level of understanding.
o Analysis convincingly
identifies, defines and
applies relevant
theories and concepts.
o High degree of research
effort evident; quality
selection and range of
scholarly sources
employed.
o Analyses business
specific information to a
good working knowledge.
o Good working knowledge
of relevant theories and
concepts.
o Research is focused,
drawn from an
appropriate range of
scholarly sources,
however could be more
extensive in nature.
o Analyses business specific
information to a limited
degree.
o Analysis identifies, defines
and applies limited relevant
theories and concepts.
o Research effort limited
however evident; both intext referencing and
reference list employed.
o Analysis lacks
depth, and
interpretation
lacking or
irrelevant.
o Analysis does not
identify, define or
apply relevant
theories and
concepts.
o Research is either
absent or lacks
focus due to
unsuitable choice
of sources.
Conclusion o Draws together the key
findings of the analysis
comprehensively and
convincingly.
o Excellent evaluations with
succinct & highly
developed
recommendations.
o Draws together the key
findings of the analysis
comprehensively.
o Very good conclusions
with a number of
credible
recommendations.
o Draws together the key
findings of the analysis in
a well-written manner.
o Good conclusions with
several reasonable
recommendations.
o Draws together the findings
of the analysis in an
acceptable manner.
o Acceptable conclusions with
limited recommendations.
o Does not draw
together the key
findings of the
analysis.
o No real
conclusion
apparent.
Report Structure
and Presentation
o Writing is consistently
cohesive and of excellent
academic and
professional standard.
o Grammar and spelling are
flawless (or close
enough) throughout the
report.
o Seamless flow between
discussion points and
sections.
o Report is professionally
presented to required
formatting standards.
o Writing is cohesive and
of high academic and
professional standard.
o Grammar and spelling
are of excellent quality
throughout the report.
o Logical and rational flow
between discussion
points and sections.
o Formatting is well
presented with only
minor errors.
o In-text referencing and
reference list are mostly
o Writing is easily readable
but not always cohesive.
o Grammar and spelling
are very good.
o Ideas/themes developed,
but connections not
always obvious.
o Flow and readability
have opportunity for
improvement.
o Format chosen is mostly
appropriate. In-text
referencing and
reference list are very
o Writing is understandable
but infrequently cohesive.
o Grammar and spelling
contain some errors.
o Critical thinking shows
limitations.
o Format chosen is good
enough but requires
improvement.
o In-text referencing and
reference list are acceptable
but errors are obvious
throughout.
o Writing mostly
disjointed,
demonstrating
little or no
structure.
o Spelling and/or
grammar impact
on flow and
readability.
o No evidence of
critical thinking.
o Format chosen
lacks structure
and cohesion.COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright
under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of
educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
o In-text referencing and
reference list are correct.
correct. good but there are some
errors.
o In-text referencing
and/or referencing
list missing and/or
incorrect.
Comments:
Assignment Mark/Grade: