You are an Operations Manager for one of the companies or organisations listed below:

 Apple  Halliburton

 BBC  LIDL

 NHS You are currently reviewing the product portfolio in order to introduce a new or modify an existing product/service. Assignment Task

Design or modify a product or service for your chosen organisation. You are to report on the following:

 An introduction to the product or service

 Detail of the importance of process design on the product or service

 The overall aim and objectives of the product/service using process design

 Stages of product/service to illustrate your design concept

 Analysis of the impact of performance objectives on the design

Your report should include relevant academic models to support your analysis.