The report should be according to the marking scheme which is on the last page of this document. The Task "You are an IT network security analyst for a small local bank: Northumbria Bank plc. On arriving at work this morning, you have been informed by the customer service manager that there may have been some kind of 'cyber-attack' against the bank's computer systems overnight. The systems started running slowly during the evening when the customer service team at the call centre were trying to view customers' bank accounts. However, although performance was degraded, the systems remained operational throughout and it is unclear what actually happened, as apart from the time-outs, no other error messages were seen by the customer service team. You have been provided with sample packet captures from the IT network operations team for analysis. The IT manager (Stephen Doswell) has requested a full report by the close of business on Friday, 27th March by 12:00, in order to take into a meeting with the Managing Director (Neil Eliot). The IT manager has asked you to identify what was caused the issue, and to provide recommendations and/or solutions on how to prevent the issue happening again in the future, as it affected customer service." Your task is to undertake a full and detailed analysis of the sample packet capture in order to try and establish what may have caused the operational issues. You are also required to suggest solutions for the root cause(s), which either may be technical or non-technical. Update "One of the IT network operations team (Anthony 'Tony' Sterling) mentioned that he and a couple of IT colleagues were working late that evening. Tony did notice the network slowing down early in the evening but by the time he managed to pull together a packet capture, the network seemed fine again. However, this may be because most of the call centre staff had finished their shift by then (at 20:00). Tony also mentioned that it isn't the first time the network has run slowly but they have been too busy working on the project to reconfigure access to the customer service system after a bank merger. Tony admitted, in trying to reduce the size of the files, he may have 'screwed up' a few things within the packet capture, but hopefully there will be enough information to work on*" *This does not imply that Tony has attempted to conceal any evidence in any way, Tony is of good character and a trusted employee. The following capture file will be made available on Blackboard/ELP: Capture File Number of Frames Size 15.pcap Frame 1 to 408460 205MB Report Your report should consist of two key elements: an executive summary for the Managing Director, and the main report which will contain the technical detail. NB: The Managing Director is not very IT-literature and therefore the executive summary should also be written in layman's terms. The executive summary should be no more than 500 words and the total length of the report should be approximately 2500 words. Network diagrams, tables, packet capture snippets should be included as well as references in order to support any theory.