Discussion Question 1 Research the internet to find a relevant article on Operations Management or Operations Strategy (e.g. Wall Street Journal, Business Week, Institute of Operations Management or other journal / magazine - most of which are available online.  Share with others what you have learnt from the article, what ideas do you have, what you have learnt. Discussion Question 2 1. How did Mercando first implement the TQM framework and at what point in their lifecycle? Was this appropriate timing? 2. What area of the TQM model did they focus on and what is the strength? 3. Discuss any possible alterations they could make in the future to their TQM model? Discussion Question 3 – JIT Explain how you think JIT techniques can be used by the Food and Beverage Operations to meet guest needs for a variety of fresh foods in just the right quantity at just the right time.