TOPIC – Process Control – Quality Management • Read the case study “Turnaround at the Preston Plant” at the end of Chapter 17 in the textbook.(copied below) • Write a paper of approximately 750 words that includes the following: o A brief summary of the challenges faced o A brief description of the steps taken to achieve a turnaround o An analysis of the quantitative tools and techniques that were used, or that could have been used, to help achieve the turnaround o An evaluation that describes which tools were most helpful, could have been helpful, and were not appropriate for the circumstances, and why o A brief consideration of any ethical or environmental concerns that affected, or should have affected, operations decisions • Format your paper using the APA Style Handbook guidelines. • Include a minimum of two sources from the University Library, your text, and other selections. Show reference page • Course Text - OPERATIONS MANAGEMENT Seventh edition Nigel Slack Alistair Brandon-Jones Robert Johnston