ICTICT511 Assessment 2 V1.0 ICTICT511 | Match ICT needs with the strategic direction of the enterprise Page 1 of 4 Assessment 2: Scenario/Report Student Instructions This assessment is designed to allow you to demonstrate your knowledge and skills to ensure information and communications technology meet current and future internal operational requirements. You are required to read and respond to each of the tasks below. Any incorrect or incomplete responses must be returned to you with feedback to allow you to resubmit. If you require additional training or guidance on the topic, your tutor will need to negotiate time to assist them. You will be assessed on your knowledge of: 1. Analysing strategic plans 2. Current operational practices and ICT systems 3. The advantages and disadvantages of proposed ICT systems 4. The objective of introducing changes 5. Developing and implementing an action plan 6. Documenting findings and forwarding to a manager You will also be assessed on the Foundation Skills embedded in this task. These include: • Reading - Reviews, analyses and evaluates complex online and hard copy documentation containing ICT specific terminology, diagrams and numerical information to determine ICT gaps and improvement opportunities • Writing - Uses plain English, together with vocabulary, grammatical structures, terminology, diagrams, numerical information, formatting and structure relevant to the job role and organisation • Numeracy - Interprets numerical data and applies mathematical calculations to assess the financial implications of introducing changes • Navigate the World of Work - Takes full responsibility for following policies, procedures and legislative requirements, and identifies organisational implications of new legislation or regulation. Seeks to improve policies and procedures to better meet organisational goals • Interact With Others - Selects, implements and seeks to improve protocols governing communications to clients and co-workers in a range of work contexts. Collaborates with others sharing information to build strong work groups and avoid behaviours that are not conducive to a productive environment • Get the Work Done - Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others and taking into accountICTICT511 Assessment 2 V1.0 ICTICT511 | Match ICT needs with the strategic direction of the enterprise Page 2 of 4 capabilities, efficiencies and effectiveness. Applies systematic and analytical decision making processes for complex and non-routine situations. Investigates new and innovative ideas as a means to continuously improve work practices and processes through consultation and formal and analytical thinking. Uses and investigates new digital technologies and applications to manage and manipulate data and communicate effectively with others in a secure and stable digital environmentICTICT511 Assessment 2 V1.0 ICTICT511 | Match ICT needs with the strategic direction of the enterprise Page 3 of 4 Scenario Austpak IT Solutions is a mid-sized IT company. It is in a very competitive environment and the goals and strategies are crucial to both the company’s profitability and its survival. The IT manager at Austpak IT Solutions is in charge of IT systems development. In the past, she has supervised and participated in developing the strategic goals for the company. This document has been supplied to you as Austpak IT Solutions Strategy Document V1.pdf. Austpak IT solutions are keen to stay competitive. Their strategic goals were documented twelve (12) months ago and will need to be re-addressed, due to no action occurring to implement the original strategy document. Task 1 1. Analyse the current strategic plan (Austpak IT Solutions Strategy Document V1.pdf), including the current hardware and software assets, network infrastructure and website. 2. Conduct a SWOT analysis to identify strength and weakness of the current system in order to identify possible solution(s) and the opportunities and threats for the company. 3. Conduct a GAP analysis to represent the gaps between current operational performance of the organisation and the performance required for successful strategic performance. 4. Based on the information gathered, identify at least two possible solutions that will impact the system in order to improve productivity, cost, and efficiency. These solutions should take into account the implications of introducing the changes. 5. Prepare a Comparison table that will compare the advantages and disadvantages of the current system and proposed system. Task 2 Prepare a draft report that identifies and documents the business needs identified during Task 1. Your report will: 1. Identify and confirm the problems with the current system 2. The results of your SWOT analysis, including a breakdown of strengths, weaknesses, opportunities and threats 3. The results of your GAP analysis, including graphs to illustrate the results 4. Identify and justify any proposed solutions, including the impact of the proposed changes 5. Identify the advantages and disadvantages of both the current system and the proposed system 6. Develop an Action Plan containing targets and implementation methods for the proposed changes, ensuring that the appropriate considerations are taken into account (e.g. operational, financial, legal, etc.)ICTICT511 Assessment 2 V1.0 ICTICT511 | Match ICT needs with the strategic direction of the enterprise Page 4 of 4 7. A strategic project plan to address the system upgrade Task 3 Upload your report to my.evocca for your tutor to provide feedback and negotiate final approval. Deliverables You are to submit a draft report containing 1. Confirmation of the problems with the current system 2. The results of your SWOT analysis for Austpak's business 3. The results of your GAP analysis of Austpak's systems 4. Two possible system solutions that will improve Austpak's system 5. A comparison table that compares the advantages and disadvantages of each solution 6. Possible business impacts due to the proposed changes 7. An action plan for implementation of the proposed changes 8. A strategic plan addressing the system upgrade Your tutor will mark your work and provide you with feedback on your performance Submission Instructions Please proofread your work and include ICTICT511 - A2 - Your Name in the document header. Make a copy of your assessment. Submit your completed assessment to your Tutor/Assessor for marking via mystudydesk using the following file name: ICTICT511-A2 Your Name