SSESSMENT TASK 2: MARKETING PLAN (CUSTOMER ENGAGEMENT & SOCIAL MEDIA MARKETING PLAN) Aligned course & subject learning outcomes K1: Critically evaluate and apply marketing principles and theories to selected "real life" organisations and case studies; K2: Apply the strategic planning and marketing decision process; K3: Evaluate new social media and their value in a marketing context; K4: Appraise marketing from a holistic perspective within the organisation. K1 Demonstrate essential knowledge necessary for a career in business related professions S2 Apply critical thinking to address issues in business S3 Convey information clearly and fluently, in high quality written form appropriate for their ******ience A1 Employ technical s******s, including numeracy, necessary for professional practice in business Group or individual individual Weighting / Length . (12 pages maximum). Due date Week 9: Monday May 15th, 2017 ASSESSMENT TASK 2: DESCRIPTION For this assessment, you are required to develop a marketing plan for a client organization. The client organisation will be given to you in week 1 of semester. Your lecturer will select the client/brand for your team's work. Your plan will be underpinned by sound research and demonstrate thoughtfulness, understanding of marketing issues, notably customer engagement and social media marketing, and have an implementation plan to show how the organisation should proceed. The contents of the plan will vary depending on the selected client and the client’s requirements, but a typical report will consist of the following: • Executive Summary • Table of Contents • Report Introduction • A brief description of the organization • Summary of its current marketing strategy. • A profile of the target market for the product or service (i.e., geographics, demographics, psychographics and behaviourial variables) • A competitor analysis – select two (2) competitors. As part of the competitor analysis, you need to compare and contrast the companies' social media use and customer engagement strategies. What are their objectives? Are their strategies effective in terms of encouraging trial, raising brand awareness or deepening customer engagement? Which company has higher ‘social currency’ or ‘social presence’ based upon your analysis? • A strategic analysis of how one (1) environmental force affects the industry. You select one (1) element only from the PESTLE (political, economic, socio-cultural, technological, legal and ecological) framework.. HINT: You must think about the implications of environmental change for marketing strategy. For instance, marketing professionals are expected to be up to date on technology (such as SnapChat or new apps) and be competent in terms of assessing its use and relevance for engaging customers. They must be aware of new technologies and provide leadership and advice on how they can best be used to effectively grow the business. • The creation of a new, customer engagement strategy, using social networks, where appropriate. • Marketing budget required to implement the new campaign; and, • An implementation and control strategy. • Report conclusion & recommendation • Reference List (use APA 6 format including doi’s) Note: Follow the standard format for a formal business report Be creative, clever but also realistic in developing your plan. Prepare the report as if you were going to be presenting it to the organisation you have chosen. The intention is to create a plan that the organisation could actually implement.