MGT703 - Knowledge Management Assignment 2
Case Study Assignment and Presentation
In this assignment you are required to select an organization that successfully applied knowledge management solutions. You need to investigate the following:
1. Their knowledge management infrastructure: culture, organization structure, IT infrastructure and physical environment.
2. Technologies they used to facilitate their knowledge management solutions.
3. At least two of their knowledge management systems: Discovery, capture, sharing or application systems
4. The impact of their knowledge management solutions on: people, processes, products and organization performance.
5. Your analysis of the knowledge management solutions:
a. Solutions/initiatives that went right
b. Solutions/initiatives that failed and why
c. How could they improve
Assignment Components:
1. Group proposal (2 –4 pages).
o Weight (/5)
o Submission: upload ONE soft copy PER GROUP to Turnitin
o In the proposal you are required to specify the following:
Objectives of your case study assignment
Company you selected
A brief about your case company
Team members
2. Group report (3000 words).
o Weight (/17)
o Submission: upload ONE soft copy PER GROUP to Turnitin
o Recommended Structure:
Section 1:
• Introduction to the assignment
• Case organization brief
Section 2: Description of knowledge management infrastructure: culture, organization structure, IT infrastructure and physical environment.
Section 3: Technologies they used to facilitate their knowledge management solutions.
Section 4: Knowledge management systems: Discovery, capture, sharing and application systems
Section 5: The impact of their knowledge management solutions on: people, processes, products and organization performance.
Section 6: Analysis
References
Appendices
3. Group presentation (15 minutes).
o Weight (/5)
o Submission: oral presentation in class
4. Peer evaluations.
o Weight (/3)
*Use the peer evaluation form uploaded to your LMS under the assignment description.