QUALITY MANAGEMENT PLAN Version Number: 1.0 Version Date: Insert other necessary information including student names, numbers, tutor etc. Notes to the Author [This document is a template of a Quality Management Plan document for a project. The template includes instructions to the author and fields that should be replaced with the values specific to the project. It has been tailored to suit the assessment. • Blue italicized text provides an explanation of what should be included for each section. Remove this text prior to submission. Where there are two options for you to decide between, revert the option you are keeping to black and remove the other. TABLE OF CONTENTS 1 INTRODUCTION 4 1.1.1 This Quality Plan applies to Management / Specialist Products 4 2 QUALITY MANAGEMENT PROCEDURE 4 2.1.1 Quality Standards 4 2.1.2 Quality Metrics 4 3 QUALITY TOOLS, TECHNIQUES & RECORDS 4 3.1.1 Quality Tools and Techniques 4 3.2 Records 4 3.2.1 Project Quality Register 4 3.3 Reporting 4 3.4 Timing of Quality Management Activities 4 3.5 Roles & Responsibilities 4 QUALITY MANAGEMENT PLAN APPROVAL 6 REFERENCES 7 APPENDIX C: KEY TERMS 8 1 INTRODUCTION 1.1.1 Application of plan This Quality Plan applies to Management / Specialist Products [Prince2 categorizes project products into ‘Specialist Products’ and ‘Management Products’. Decide which category of product the Quality Management Plan will apply to and delete the other. Ensure you understand what the definitions of each are before making a determination.] 2 QUALITY MANAGEMENT PROCEDURE 2.1 QUALITY STANDARDS [Identify the quality standards that will apply to this project. In this section provide a quality standard for a user group, an industry body and government legislation/regulation] 2.1.1 Quality Metrics [Identify a quality metric for one of the standards identified above] 2.2 QUALITY TOOLS AND TECHNIQUES [Identify two quality tools or techniques and describe how it could be used in the project.] Tool Description [Benchmarking] [Industry recognized benchmarks] In the description be specific in terms of how you will use the tool or technique in your project. 2.3 RECORDS 2.3.1 Project Quality Register [Note the purpose, of this document, how it will be stored and who is responsible for creating it. 3 QUALITY GOVERNANCE AND TIMING 3.1 REPORTING [Describe how quality management is reported - make this simple – you could state that they are reported in the status report (also known as highlight or project progress report), you will also need to the timing of the reporting and who are the recipients of the report] 3.2 TIMING OF QUALITY MANAGEMENT ACTIVITIES States when formal quality management activities – include activities that will align to the Organizational quality management timings. 3.3 ROLES & RESPONSIBILITIES [Complete the table below by filling in the fields that are missing – The table describes the primary responsibilities for each role relating to the practice of Quality Management for the project. Indicate responsibilities for activities such as mentoring or coaching, auditing work products, auditing processes, participating in project reviews, etc. Look at the Quality chapter in Prince2.] Name Role Key Quality Responsibility [John Doe] Confirms acceptance of the project product. Provide resources to undertake user quality activities and product approvals. Senior Supplier Provide resources to undertake supplier quality activities. Project Manager Work Package Team Manager Independent reviewer / Product Producer (Delete which one is incorrect) Reviews Quality of the Product/s Quality Management Plan Approval The undersigned acknowledge that they have reviewed the Quality Management Plan and agree with the information presented within this document. Changes to this Quality Management Plan will be coordinated with, and approved by, the undersigned, or their designated representatives. [HINT – there are at least four signatures required, three sit on the same governance structure.] Signature: Date: Print Name: Title: Role: Signature: Date: Print Name: Title: Role: Signature: Date: Print Name: Title: Role: Signature: Date: Print Name: Title: Role: REFERENCES [Include your reference list and ensure that you have used in-text referencing as per the Harvard Referencing style.] APPENDIX C: KEY TERMS The following table provides definitions and explanations for terms and acronyms relevant to the content presented within this document. Term Definition [Insert Term]