M I S 7 8 2 - A S S I G N M E N T 2 1 MIS782 Value of Information School of Information Systems & Business Analytics Faculty of Business & Law, Deakin University Assignment 2 Developing a Business Case for SFO Airport Due date: Friday the 5th of May 2017 at 11:59 pm Sydney Time Weight: 30% Word limit: 3500 words maximum (strict limit) Individual/Group: Group Assignment Purpose Development of Business Case for the San Francisco Airport. Case Study Refer to the same case study used in Assignment 1: (San Francisco International Airport and Quantum Secure's SAFE for Aviation System: Making the Business Case for Corporate Security). Case Background: This case chronicled how the San Francisco International Airport (commonly referred by its three- letter airport code, SFO) in 2008 had announced a 383 million plan to renovate and reopen Terminal 2. The team, working under the director of aviation security, had selected and recommended Quantum Secure’s SAFE software suite as the new Terminal 2 credentialing system to be implemented. It has been a resounding success. Now it's time to decide where to go next. Opportunity for further IT investment: Going forward, SFO considers what should be the next steps in their digitization strategy.  Where should the airport direct its technology investment dollars?  How can SFO stay at the forefront of airport innovation to become a truly innovative airport of the future? SFO’s CEO has considered this very question and has decided to focus on one major area - wireless technology. Clear benefits, such as the revenue generated from selling Wi-Fi access to passengers, are easy for the management team to notice. But are there other less obvious benefits? What about a range of savings that wireless technologies bring to the table? Are there new services that wireless could enable such as tracking passenger movements, wireless EFTPOS payments at retail outlets, facilitating internal airport communications, better security and so on? Your team has now been tasked with the job of exploring benefits of wireless technology then deciding in which form they might be integrated into the airport. Senior management is not aware that wireless could offer airport operators much more than just the ability for passengers to check their email. First step in convincing the management of your vision is to produce a business case. M I S 7 8 2 - A S S I G N M E N T 2 2 Your Assignment: As the head technology adoption team your job is to write a convincing business case that provides sound argumentation for investing in wireless technology to reach SFO Airport’s business objectives. The business case should be aimed at the senior executive team at SFO. You are to produce a business case guided by the 6-step “Framework for Business Cases” outlined during the live support sessions (This will also be covered in Course 4, Week 2 on FutureLearn). Delving deeper into the business case framework, the 4th step mentions analysis of various options identified in the previous step. Under normal circumstances a detailed analysis of all options would be carried out. Due to time constraints, you are only expected to perform a detailed analysis of your one chosen option in step 4 of the framework. For further support information about Report Writing, refer to the following Website: http://www.deakin.edu.au/students/study-support/academic-resources/report-writing Submission Details 1. The assignment should be submitted as a Microsoft Word document named after one of the group members FirstName_LastName_GroupNumber (e.g. Peter_Jones_Group2.docx). One submission per group please. 2. Group Contribution Form must also be attached as the last page of your assignments. (Assignments without this form will not be marked.) The assignment must be submitted by the due date electronically via FutureLearn (Submission link is published in Course 4, Week 2). Academic Misconduct Academic misconduct and plagiarism is subjected to penalties. Plagiarism includes and not limited to:  Copying others’ work without appropriate referencing  Re-using assignment material completed by other students  Contracting others to do assessment tasks on your behalf https://www.deakin.edu.au/students/study-support/referencing/academic-integrity Learning Outcomes This assignment assesses the following Graduate Learning Outcomes (GLO) and related Unit Learning Outcomes (ULO): Graduate Learning Outcome (GLO) Unit Learning Outcome (ULO) GLO1: Discipline-specific knowledge and capabilities: appropriate to the level of study related to a discipline or profession. GLO2: Communication: using oral, written and interpersonal communication to inform, motivate and effect change ULO2: Develop the business case to motivate an IT investment for organisations Extensions No extensions will be considered for this assessment unless a written request is submitted and negotiated with the Unit Chair at least 48 hours before the due date. It is your responsibility to keep backups of the assignment.