ASSESSMENT OUTLINE ____________________________________________________ Page 1 of 2 Subject Title Service Management & Innovation Subject Code AMGT 202 Lecturer / Tutor Juliet Hudson Trimester Feb 2017 Assessment Title Individual Online Presentation Learning Outcomes Learning Outcomes 4 and 5 Assessment Type Individual Weighting 20% Word count N/A Due date Week 10: Friday 5th May, 11.59pm Submission type Forum upload on moodle Format of Assessment  A five minute PowerPoint presentation, with commentary, uploaded to a forum link  No written copy necessary  Follow instructions below: Assessment Instructions Presentation Title: ‘Evaluate the pros & cons of the Service Culture of any service company’ 1. You may choose any company in any service sector (hospitality, travel, retail, health, finance, events telecommunications etc.) that interests your career aspirations. Your chosen company needs to be given to Juliet in class in week 8. 2. You may NOT choose any of the following companies, which have been used extensively in class - Zappos, Virgin Atlantic, Atlassian, Maple Event Group, 3. You must include a company ‘Fact Sheet’ slide, similar to ones used in the lecture. 4. Students can choose whatever PowerPoint template they want, and should include visuals to bring their presentation to life. 5. Recorded commentary must not go over 5 minutes or less than 4 minutes. 6. Students should pay special attention to pacing the information on the slide to the verbal commentary (i.e. use bullet point actions and images to bring up your points one by one). It is estimated that a 5 minute presentation would be about 5-7 slides. 7. Last slide must be your reference list, which does not need to be included in the commentary. ASSESSMENT OUTLINE ____________________________________________________ Page 2 of 2 ICMS Mark Sheet: AMGT 202 Assessment 2: Individual Presentation (20%) 2017 Student Name: Student ID:  Key: E = Excellent, V = Very Good, G = Good, S = Satisfactory, U = Unsatisfactory E V G S U Individual Presentation: 1. Detail and Clarity of pros of company culture 2. Detail and Clarity of cons of company culture 3. Quality of research and external referencing 4. Quality of Method of presentation - slides, template, visuals chosen etc. 5. Quality of Manner of presentation - sound, clear voice, pacing with script, time Overall Comments: Marker: Overall Grade: HD D C P F