Structure Intro duction (100 words) Should include what this memo is about and the purpose. Blueprint wich explain the structure of this memo and the these statement. Three main problems ( max 200 words) Recommendation --What future actions can Qantas take to build a positive public perception of the brand? --Identify the important factors for an organization to consider when using social media, such as Twitter, for contest or other public relations initiatives. Use 3-5 secondary sources to support your analysis. --Using the Communication Plan Template below, devise a course of action for Olivia Worth to recommend to Qantas management. CONCLUTION (100 WORDS)