Readings: Center for Technology in Government 1997, An Introduction to Workflow Management Systems, Developing Practical Approaches to Electronic Records Management and Preservation, University at Albany / SUNY, pp.1-18. (Link) Georgakopoulos, D, Hornick,M and Sheth, A, 1995, 'An Overview of Workflow Management: From Process Modeling to Workflow Automation Infrastructure', Distributed and Parallel Databases, vol. 3, pp.119-153. (Link) Kushinka, SA, 2011, Workflow Analysis: EHR Deployment Techniques, California Healthcare Foundation, pp. 1-10.(Link) (pdf) Tutorial Questions: 7.1 How will you, as a future analyst, deal with resistance to as-is modelling? 7.2 Who needs to participate in the workflow modelling session? Why? 7.3 What are some of the issues that crop up during As-Is modelling? 7.4 Refer to Figure 2(pg.7) of Kushinka (2011) article given in the additional readings section and read section (An example: The Medication Refill Process) on page7. Now draw a swimlane diagram based on the provided information adhering to swimlane diagramming approaches identified in the lecture for this week. Especially concentrate on adding enough narration to ensure your diagram is understandable.