Deakin's Bachelor of Commerce and MBA are internationally EPAS accredited. Deakin Business School is accredited by AACSB. MMM132 – Management Trimester 1, 2017 Assessment Task 1 – Business Report Individual written assignment in three parts Part 1.1 Faculty Academic Integrity Module due 5pm Thursday 23/03/17. Submit online. Part 1.2 Report Preparation Tasks due 5pm Thursday 30/03/17 (500 words 10% excluding table of contents and reference list). Submit in the Report Part 1.2 dropbox in the MMM132 Cloud unit site. Note: this dropbox for Part 1.2 will only become available after you complete Part 1.1). Part 1.3 Final Report due 5pm Thursday 04/05/17 (2500 words 30% excluding cover pages, table of contents, reference list and appendices). Answer in MMM132 Business Report format using the sample template provided. Submit in the Report Part 1.3 dropbox in the MMM132 Cloud unit site (which will only become available after completion of Part 1.1 above). Value 40% of final grade. This is not a hurdle assessment. Unit and Graduate Learning Outcomes On successful completion of this assessment task you will be able to: ULO 1, GLO 1 Demonstrate an understanding of managerial theory and preparation in contemporary organisations. ULO 2, GLO 1 & 2 Communicate management concepts in a written business report. ULO 3, GLO 1 & 4 Critically analyse information relevant to management. The scenario Assume you have completed your Deakin degree and are applying for a graduate position at Atlassian https://www.atlassian.com/company OR Telstra https://www.telstra.com.au/aboutus. As part of the selection process the company requires you to demonstrate your academic integrity, research, writing, and analytical skills by way of a report that identifies and analyses specific aspects of their organisation and your personal ‘fit’ in their organisation. You must do this using academic and other reputable sources - do not contact the business directly. You must follow MMM132 guidelines for Business Report Format below. Page 2 of 9 Part 1.1 – Academic Integrity Module - Due March 23, 2107 This module is completed online. See MMM132>Resources>Assessment 1> Academic Integrity Module. You must complete this to access the Parts 1.2 & 1.3 assignment dropbox. Part 1.2 – Report Preparation Tasks - Due March 30, 2107 To manage in the real world, managers need to know how to find, research and write about academic theory and concepts using management texts, academic journal articles, and reputable industry sources. The following Report Preparation Tasks will help you learn these skills and assist you to prepare for the Final Report. Specifically you will learn to:  Plan your report  Use academic theory and concepts to show your understanding of real world organisations  Find academic journal articles relevant to understanding management of organisations  Provide in-text citations and a reference list of your sources using Deakin Harvard style  Develop your academic and business writing skills. Complete the following Report Preparation Tasks 1. Provide the table of contents (TOC) you plan to include in your Final Report showing the section headings you plan to use in the Final Report. 2. Define and describe academic theory/concepts on the specific environment relevant to all organisations. (Start by reading pp. 34-41 of the textbook). Discuss one real-life specific factor/condition relevant to your chosen organisation’s specific environment with reference to relevant theoretical concepts. Analyse the impact of this factor on your chosen organisation in 2016/7 and suggest how the organisation could deal with this factor. (500 words +/- 10%). In this answer include: (a) a direct quotation using Deakin Harvard referencing style (b) an indirect (paraphrased) quotation using Deakin Harvard referencing style See Summarising, paraphrasing and quoting in the Deakin Referencing Guide. 3. Provide a correctly formatted reference list that includes the sources used in this task and the sources you plan to use in the Final Report using Deakin Harvard referencing style. This reference list must include: (a) the textbook. (b) five theoretically/conceptually relevant academic journal articles. One relevant to question 2 above and other articles relevant to answering each question 1-4 in the Final Report. These articles should discuss aspects of the theory and/or concepts relevant to the questions. (c) at least one reputable source of information about your chosen organisation Below are examples of how to use theory and concepts in your writing. They show you how to present and link management concepts and theories from academic sources to real-life and your own ideas and develop an academically supported management style of writing. Flamholtz and Randle (2012) suggest business models must include corporate culture to ensure... Business culture is critical to the professional future of the business (Hummel, 2012). Turker and Altuntas (2015) state past experiences significantly impact a person’s beliefs about… According to Robbins et al. (2016) an organisation’s general environment includes… I have drawn upon the Robbins et al. (2016, p. 34) to identify... Page 3 of 9 MMM132 Assignment Marking Rubric: Report Preparation (10% - 10 marks) PERFORMANCE INDICATORS YET TO ACHIEVE MINIMUM STANDARD MEETS STANDARD EXCEEDS STANDARD No/poor attempt Needs improvement Satisfactory Good Very good Excellent Report Table of Contents (TOC) is relevant to the task ULO2 – GLO2 (Max 1 mark) Poor attempt at developing a Table of Contents, incorrect order of sections or majority of sections are not included. (0 marks) Does not follow the required TOC structure, with some sections not included or in the wrong order. (0.25 marks) An attempt is made to follow the required TOC structure. Most sections are included but some inconsistencies exist in the layout. (0.5 marks) A good attempt is made to follow the required TOC structure. Most sections are included and layout is consistent within the table. (0.6 marks) A very good attempt is made to follow the required TOC structure. All sections are included and layout is consistent within the table. (0.7-marks) Excellent use of the TOC structure/format. All sections are in included and layout is clear and consistent within the table. (1.0 mark) Critically reflects on theory of the ‘specific environment’ and applies analysis to chosen organisation. ULO3 – GLO4 (Max 5 marks) The fundamental theories and their application to the chosen organisation are not clear. (0 marks) The fundamental theories and their application to the chosen organisation may be slightly unclear or poorly applied. (1.25 marks) The fundamental theories relevant to this question and their application to the chosen organisation are provided without ambiguity (2.5 marks) The fundamental theories relevant to this question and their application to the chosen organisation are clear and quite wellreasoned. (3.0 marks) The fundamental theories relevant to this question and their application to the chosen organisation are clear, well-reasoned and systematic. (3.5 marks) The fundamental theories relevant to this question and their application to the chosen organisation are clear, systematic and comprehensive. (5 marks) Direct and indirect quotations using Deakin Harvard referencing style ULO2 – GLO2 (Max 1 marks) No quotations included and/or most entries not compliant with Harvard referencing guidelines. (0 marks) One of either but not both direct and indirect quotations included and/or are not compliant with Harvard referencing guidelines. (0.25 marks) Both direct and indirect quotations included and are partially compliant with Harvard referencing guidelines. (0.5 marks) Both direct and indirect quotations included and are mostly compliant with most Harvard referencing guidelines. (0.6 marks) Both direct and indirect quotations included and are very compliant with Harvard referencing guidelines. (0.7-marks) Both direct and indirect quotations included and in-text citations are completely error free. (1.0 marks) Reference list of sources suitable to use in this task and planned for the Final Report using Deakin Harvard referencing style ULO1 – GLO1 ULO2 – GLO2 (Max 3 marks) No academic journal articles relating to the tasks and/or reference list not included or most entries not compliant with most Harvard referencing guidelines. (0 marks) Fewer than three academic journal articles relate well to the tasks and/or reference list is not compliant with many of the Harvard referencing guidelines. (0.75 marks) Fewer than four journal articles relate satisfactorily to the task and reference list mostly complies with Harvard guidelines. Suitable organisational source and text included. (1.5 marks) At least four journal articles relate well to the task and reference list is compliant with mainly the Harvard guidelines. Suitable organisational source and text included. (1.8 marks) Five or more journal articles relate well to the task and reference list is compliant with Harvard guidelines. Suitable organisational source and text included. (2.1-marks) Five or more exceptionally wellselected journal articles in relation to the task and reference list is completely error free. Excellent organisational source and text included. (3.0 marks) Page 4 of 9 Part 1.3 – Final Report – Due May 4, 2017 Refer to the scenario on page 1. Provide a business report that answers the following questions in relation to your chosen organisation. In this report include a Title page, Executive summary, Table of contents, Introduction and Conclusion and References (Appendices are optional) and answer the four questions below in sections in the Body of the report. (See report format below and Template provided in the Cloud unit site.) For every question  Remember to use the textbook and academic journal article(s) to identify academic theory and/or concepts relevant to each question.  Remember to use reputable industry and media sources to find information about your chosen organisation in 2016/7.  Remember to cite and reference all sources.  Remember to present your answers using academic concepts and sources to define, explain, and analyse the information you find about your chosen organisation. 1. Define, describe and discuss academic theory/concepts on the purpose of an organisation. Identify the purposes of your chosen organisation, its mission in 2016/7, and its profit/not-forprofit orientation with reference to relevant theoretical concepts. (Start by reading pp. 93-94 and Table 4.1 of the textbook). (Approximately 200 words) 2. Define and describe academic theory/concepts on an organisation’s general environment. (Start by reading pp. 34-41 of the textbook). Discuss one general factor/condition relevant to your chosen organisation’s general environment with reference to relevant theoretical concepts. Analyse the impact of this factor on your chosen organisation in 2016/7 and suggest how the organisation could deal with this factor. (Approximately 600 words) 3. Define and describe academic theory/concepts on organisational Corporate Social Responsibility (CSR) and ethics. (Start by reading pp. 52–59 of the textbook). Discuss the CSR and ethics of your chosen organisation with reference to relevant theoretical concepts on ethics and CSR. (Approximately 600 words) 4. Define and describe academic theory/concepts on organisational culture. (Start by reading pp. 42-44 and 46-47 of the textbook). Complete the personal insights quiz ‘What’s the Right Organisational Culture for Me?’ (Robbins et al., p. 46). Report on your results from this quiz and reflect on how well you think you might fit into this organisation and its organisational culture with reference to relevant theoretical concepts. Please remember to cite the quiz with an in-text citation. (Approximately 600 words) Page 5 of 9 MMM132 Business Report Format (Adapted from http://www.deakin.edu.au/students/studying/study-support/academic-skills/report-writing). Title page (not included in the word count)  Title of report (should be short to indicate what the report is about)  Name and website of organisation  Student name and ID number  Unit code and unit name Executive summary This is a summary of the whole report. Outline the task and explain the research process used, what you found, and what your findings mean (Approximately 200 words). Table of contents (not included in the word count) List the headings of the main sections and sub-sections of your report. (Use the MSWord template provided in the unit site to learn to create heading styles and an automatic Table of Contents - TOC). Introduction Set the scene; give some background information about the report/organisation; state the aim/purpose of the report. Provide an outline of the main sections in the body of the report (Approximately 150 words). Body Organise the body of the report into sections. You should have four sections and each section answers one question with a clear section heading. The analysis of each question should define and describe academic theory/concepts on the topic of the questions, describe what you found about the organisation, as well as your interpretation and analyses of what you found, with correctly cited references drawn from appropriate academic textbook and journal sources (see the list above). Remember to include at least one academic reference for each of the five sections (Approximately 2000 words). Conclusion Summarise what has been achieved in the report. Use the information from the body of your report to identify the anticipated future direction of the organisation in light of the environments discussed in the body of the report, and the ‘match’ between you and that organisation in a graduate role (Approximately 150 words). Recommendations NOT required in this assignment. References (not included in the word count) A list of all of the in-text sources that you cited in the report using the Deakin Harvard referencing style: http://www.deakin.edu.au/students/study- support/referencing/harvard Appendices – No marks [optional] Any information (graphs, charts, tables or other data) you used in your report but did not include in the body. Page 6 of 9 MMM132 Assignment Marking Rubric: Report (30% - 30 marks) PERFORMANCE INDICATORS YET TO ACHIEVE MINIMUM STANDARD MEETS STANDARD EXCEEDS STANDARD No/poor attempt Needs improvement Satisfactory Good Very good Excellent Report structure, organisation and flow, including Executive Summary, Table of Contents, Introduction and Conclusion. ULO2 (Max 5 marks) 0.7 Poor attempt Report does not follow the required format. There is no logical flow between sections. 0-1.4 2 Report somewhat follows the required format. Report is disjointed and fragmented. 1.5-2.4 2.7 An attempt is made to follow the required report structure/format. Report lacks flow and is somewhat disjointed and fragmented. 2.5-2.9 3.2 A good attempt is made to follow the required report structure/format. Report flows quite well, but is disjointed or fragmented in some places. 3.0-3.4 3.7 A very good attempt is made to follow the required report structure/format. Report has a logical flow. 3.5-3.9 5 Excellent use of the required report structure/format. Report has a logical flow and coherent line of argument. 4 - 5 Description and analysis of Q1 relevant to the organisation. ULO1 (Max 3 marks) 0.3 The fundamental theories and practice relevant to this question are not applied at all to the organisation chosen. The context is not provided or is very unclear. 0-0.8 0.8 The fundamental theories and practice relevant to this question are slightly unclear or have not been cited to an appropriate academic source (text or journal article). Some context is provided but remains unclear. 0.9-1.4.9 1.1 The fundamental theories and practice relevant to this question are described without ambiguity and refers to a text or journal article, but these have not be well discussed. Some context provided. 1.5– 1.7 1.3 The fundamental theories and practice relevant to this question are clearly identified. Reference to a suitable journal article included, that is somewhat explained without ambiguity and in context. 1.8-2.0 1.5 The fundamental theories and practice relevant to this question are clearly identified and described well. Relevant information, suitable journal article(s), and argument where necessary for understanding included. The context and the background are explained. 2.1-2.3 2 The fundamental theories and practice relevant to this question are clearly identified and described comprehensively, suitable journal article(s) are used. Response delivers all relevant information necessary for full understanding. The context and the background are well explained 2.4-3 Description and analysis of Q2 relevant to the organisation. ULO1 (Max 6 marks) 0.7 The fundamental theories relevant to this question are not applied to the organisation chosen. The context has not be provided or is very unclear. Paraphrases or summarises information rather than providing an analysis. Does not identify components of the theory, and does not distinguish the relevant from irrelevant details. 0-1.7 2 The fundamental theories relevant to this question are slightly unclear or an appropriate academic source (text or journal article) has not been cited. Some context is provided but is unclear. Paraphrases or summarises information with very little analysis. Inconsistently identifies components of the theories and incorrectly distinguishes relevant from irrelevant details. 1.8-2.9 2.7 The fundamental theories relevant to this question are provided without ambiguity and refers to a text or journal article, but these are not well discussed. Some context provided. Demonstrates the ability to analyse information at a rudimentary level. Identifies components of the theories; mostly distinguishing relevant from irrelevant details. 3.0-3.5 3.2 The fundamental theories relevant to this question are clearly identified and explained, without ambiguity and in context and with reference to a suitable journal article. A fair analysis of information, clearly identifying the key components of the theories and accurately distinguishes relevant from irrelevant details. 3.6-4.1 3.7 The fundamental theories relevant to this question are clearly identified and described well, with relevant information and argument where necessary for understanding. The context is clear and suitable journal article(s) are used. A robust analysis of information, consistently identifying the key components of the theories and accurately distinguishes relevant from irrelevant details. 4.2-4.7 5 The fundamental theories relevant to this question are clearly identified and described comprehensively, delivering all relevant information necessary for full understanding. The context and background are well explained and suitable journal article(s) are used. A thorough analysis of information, identifying the key components of the theories and accurately and thoroughly distinguishes relevant from irrelevant details. 4.8-6. Page 7 of 9 Description and analysis of Q3 relevant to the organisation ULO1 (Max 6 marks) 0.7 The fundamental theories relevant to this question are not applied to the organisation chosen. The context has not be provided or is very unclear. Paraphrases or summarises information rather than providing an analysis. Does not identify components of the theory, and does not distinguish the relevant from irrelevant details.0-1.7 2 The fundamental theories relevant to this question are slightly unclear or an appropriate academic source (text or journal article) has not been cited. Some context is provided but is unclear. Paraphrases or summarises information with very little analysis. Inconsistently identifies components of the theories and incorrectly distinguishes relevant from irrelevant details. 1.8-2.9 2.7 The fundamental theories relevant to this question are provided without ambiguity and refers to a text or journal article, but these are not well discussed. Some context provided. Demonstrates the ability to analyse information at a rudimentary level. Identifies components of the theories; mostly distinguishing relevant from irrelevant details. 3.0-3.5 3.2 The fundamental theories relevant to this question are clearly identified and explained, without ambiguity and in context and with reference to a suitable journal article. A fair analysis of information, clearly identifying the key components of the theories and accurately distinguishes relevant from irrelevant details. 3.6-4.1 3.7 The fundamental theories relevant to this question are clearly identified and described well, with relevant information and argument where necessary for understanding. The context is clear and suitable journal article(s) are used. A robust analysis of information, consistently identifying the key components of the theories and accurately distinguishes relevant from irrelevant details. 4.2-4.7 5 The fundamental theories relevant to this question are clearly identified and described comprehensively, delivering all relevant information necessary for full understanding. The context and background are well explained and suitable journal article(s) are used. A thorough analysis of information, identifying the key components of the theories and accurately and thoroughly distinguishes relevant from irrelevant details. 4.8-6 Report and reflection of Q4 relevant to the organisation ULO1 (Max 6 marks) 0.7 The fundamental theories relevant to this question are not clearly applied to the organisation chosen. The context may not be provided or may be very unclear. Reflection does not demonstrate clear reasoning and does not provide discussion on the “cultural fit” to the organisation 0-1.7 2 The fundamental theories relevant to this question may be slightly unclear or may not cite an appropriate academic source (text or journal article). Some context is provided but may be unclear. Reflection demonstrates minimal clear reasoning and provides very basic discussion on the “cultural fit” to the organisation. 1.8-2.9 2.7 The fundamental theories relevant to this question are provided without ambiguity and refers to a text or journal article, but these may not be well discussed. Some context provided. Reflection demonstrates satisfactory clear reasoning and provides reasonable discussion on the “cultural fit” to the organisation. 3.0-3.5 3.2 The fundamental theories relevant to this question are clearly identified and explained, without ambiguity and in context and with reference to a suitable journal article. Reflection demonstrates clear and consistent reasoning and provides detailed discussion on the “cultural fit” to the organisation. 3.6-4.1 3.7 The fundamental theories relevant to this question are clearly identified and described well, with relevant information and argument where necessary for understanding. The context is clear and suitable journal article(s) are used. Reflection demonstrates clear, consistent and detailed reasoning and provides highlevel discussion on the “cultural fit” to the organisation. 4.2-4.7 5 The fundamental theories relevant to this question are clearly identified and described comprehensively, delivering all relevant information needed for full understanding. The context and background are well explained and suitable journal article(s) are used. Reflection demonstrates consistent and systematic reasoning and provides thorough discussion on the “cultural fit” to the organisation.4.8-6 Quality of language and ability to communicate information accurately using academic style ULO2 (Max 4 marks) 0.4 Writing filled with grammatical and spelling errors. English expression is difficult to understand. Little or no use of paraphrasing, with a heavy reliance on quotes. In-text citation and referencing have not been used or do not conform to Harvard standard. 0-1.1 1.2 Many grammatical and spelling errors. English expression is difficult to understand, but meaning can be made of what is written. Little effort has been put into paraphrasing of material. In-text citations not utilised or inaccurate. List of references does not follow the Harvard referencing style correctly. 1.2-1.9 1.6 Expresses thoughts meaningfully, even though there may be occasional errors. Paraphrasing uses too many of the author’s own words. In-text citations are too sparse and/or mostly inaccurate. Some attempt to present a list of References following the Harvard referencing style, but may have several errors. 2.0-2.3 1.9 Expresses thoughts meaningfully, even though there may be occasional errors. Paraphrasing portrays the ideas of others in student’s own words. In-text citations are accurate in most cases and are just adequate to the task. List of References presented using the Harvard referencing style accurately in most cases.2.4-2.7 2.2 Communicates meaning with clarity and fluency. Writing is almost error-free. Paraphrasing correctly portrays the ideas of others in student’s own words. In-text citations are accurate and support the arguments made in the assignment quite well. List of References presented accurately using the Harvard referencing style. 2.8-3.1 3 Skillfully communicates meaning with high level of clarity and fluency. Writing is virtually errorfree. Paraphrasing correctly portrays the ideas of others in student’s own words. In-text citations are accurate and support the arguments made in the assignment very well. List of References presented very accurately using the Harvard style. 3.2-4 Page 8 of 9 List of suggested academic journal articles, books and book chapters: Carroll, AB & Shabana, KM 2010, ‘The business case for corporate social responsibility: A review of concepts, research and practice’, International Journal of Management Reviews, vol. 12, no. 1, pp. 85–105. Edwards, JR, Caplan, RD & Van Harrison, R 1998, ‘Person-environment fit theory’, in CL Cooper (ed.) Theories of organizational stress, Oxford University Press, Oxford, pp. 28–67. Edwards, JR, Cable, DM, Williamson, IO, Lambert, LS & Shipp, AJ 2006, ‘The phenomenology of fit: linking the person and environment to the subjective experience of person-environment fit’, Journal of Applied Psychology, vol. 91, no. 4, pp. 802–7. Ferguson, J 2016, ‘Corporate response to climate change: language, power and symbolic construction’, Accounting, Auditing and Accountability Journal, vol. 29, no. 2, pp. 278–304, doi:10.1108/AAAJ-09-2013-1465 Hollensbe, E, Wookey, C, Hickey, L, George, G & Nichols, CV 2014, 'Organizations with purpose’, Academy of Management Journal, vol. 57, no. 5, pp. 1227–34, doi:10.5465/amj.2014.4005 Jovanovic, Z 2015, ‘Management and changes in business environment’, Ekonomika, vol. 61, no. 2, pp. 143–51, doi:10.5937/ekonomika1502143J Robbins, SP, DeCenzo, DA, Coulter, M, Woods, M 2016, Management: The Essentials, 3rd edn, Pearson, Melbourne. Szymańska, K & Walecka, A 2016, ‘Culture openness as an element of positive potential of enterprises in a crisis situation’. Journal of Positive Management, vol. 6, no.4, pp. 53–65, doi: 10.12775/JPM.2015.022 Verbos, AK, Gerard, JA, Forshey, PR, Harding, CS & Miller, JS, 2007, ‘The positive ethical organization: Enacting a living code of ethics and ethical organizational identity’, Journal of Business Ethics, vol. 76, no. 1, pp. 17–33. Submission Instructions  Submit your assignments in MS Word format.  Submit your assignments for Parts 1.2 and 1.3 in the appropriate Assessment 1 dropbox in the Assignment folders under the Assessment tab in the MMM132 Cloud unit site. To gain access to the Part 1.2 and 1.3 dropboxes, you must first successfully complete Part 1.1 of this assessment, the Academic Integrity Module in the MMM132 Cloud unit site.  Keep a backup copy of every assignment you submit until the marked assignment has been returned to you.  Any work you submit may be checked by electronic or other means for the purposes of detecting collusion and/or plagiarism.  When you submit an assignment through the Cloud unit site you should check you can see your assignment in the Submissions view of the assignment dropbox, and check that you have received an email to your Deakin email address confirming it has been submitted. Keep the email receipt as evidence of your submission. Page 9 of 9 Notes  Extensions must be requested before the due date and made by emailing [email protected]. Extensions must be approved by the unit chair. Extensions can be granted for documented serious illness or for compassionate reasons under extenuating circumstances.  Penalties for late submission: The following marking penalties will apply if you submit an assessment task after the due date without an approved extension: 5% will be deducted from available marks for each day up to five days, and work that is submitted more than five days after the due date will not be marked. You will receive 0% for the task. 'Day' means working day for paper submissions and calendar day for electronic submissions. The Unit Chair may refuse to accept a late submission where it is unreasonable or impracticable to assess the task after the due date.  For more information about academic misconduct, special consideration, extensions, and assessment feedback, please refer to the document ‘Your rights and responsibilities as a student in this Unit’ in the Unit Guide and Information section of the Resources area in the MMM132 Cloud unit site.  Building evidence of your experiences, skills and knowledge (Portfolio) - Building a portfolio that evidences your skills, knowledge and experience will provide you with a valuable tool to help you prepare for interviews and to showcase to potential employers. There are a number of tools that you can use to build a portfolio. You are provided with cloud space through OneDrive, or through the Portfolio tool in the Cloud Unit Site, but you can use any storage repository system that you like. Remember that a Portfolio is YOUR tool. You should be able to store your assessment work, reflections, achievements and artefacts in YOUR Portfolio. Once you have completed this assessment piece, add it to your personal Portfolio to use and showcase your learning later, when applying for jobs, or further studies. Curate your work by adding meaningful tags to your artefacts that describe what the artefact represents.