Stott’s Colleges 252 Lygon Street, Carlton Cricos code 00197D Bachelor of Business Semester 1 2017 UNIT OUTLINE UNIT TITLE MAN204 Organisational Behaviour COURSE Bachelor of Business PRE-REQUISITE Nil DURATION One Semester CREDIT POINTS: 15 ___________________________________________________________________________ LECTURER DETAILS Dr Alex Kouznetsov 163 Exhibition Street, Melbourne VIC Stott’s’ email address will be provided in class Description This unit provides the students with the tools of how to apply the concepts and practices of modern organisational behaviour in a competitive, dynamic business world. Particular emphasis is on motivational concepts and the application of these in management, Development of graduate attributes Professional GA1 Graduates should be able to develop understanding of business, including an understanding of theories, practices, and the scope of their discipline, that allows them to identify and develop business functions and understand their effect on business outcomes GA2 Graduates should be able understand the professional working environment and have developed an awareness of business ethics that is consistent with the Australian business culture. GA3 Graduates should be able identify and solve common problems in business using tools available to them employing the skills required to operate effectively within the field. Personal Should: GA4 Be able to develop an appreciation, tolerance and ability to work effectively across the entire diversity spectrum; GA5 Be able to work independently and collaboratively; GA6 Be able to set appropriate goals for ongoing intellectual and professional development; GA7 Be self-critical and identify shortcomings in their own knowledge, skills and abilities GA8 Understand ethical responsibilities and behaviour pertinent to their chosen discipline and profession and practise the behaviour to the highest standards; GA9 Have developed a high level of oral, visual and written communication skills, across a range of communication technologies, relevant to their fields of study, and recognise the importance of maintaining these. Academic Should: GA10 Be able to identify the need for data, information and knowledge to solve problems in familiar and unfamiliar contexts using appropriate media, tools and methodologies and be able to critically evaluate the information in terms of its validity, accuracy against one’s own values. GA11 Be independent learners and thinkers with responsibility to acquire and evaluate new knowledge with the confidence to be analytical, creative and critical; GA12 Be able to understand, define, analyse, evaluate, investigate problems and make informed recommendations and decisions; Learning Outcomes: At the completion of this unit a student should be able to: LO 1. Describe the evolution of leadership theories and apply the contemporary theories as a manager. LO 2. Understand the sources of motivation and its links to performance LO 3. Understand and control power and conflict in the workplace LO 4. Enhance the performance of the workplace with effective teamwork using an appropriate organisational structure LO 5. Enhance the ability to independently make informed decisions LO 6. Enhance the ability to acquire and evaluate new knowledge CONTENT Part 1 Introduction Chapter 1 What is organisational behaviour? Part 2 The individual Chapter 2 Diversity in organisations Chapter 3 Attitudes and job satisfaction Chapter 4 Personality and values Chapter 5 Emotions and moods Chapter 6 Perception and individual decision making Chapter 7 Motivation: from concept to application Part 3 The group Chapter 8 Foundations of group behaviour Chapter 9 Understanding work teams Chapter 10 Communication Chapter 11 Leadership Chapter 12 Power and politics Chapter 13 Conflict and negotiation LEARNING TASKS AND ASSESSMENT Assessment in this unit will consist of a combination of coursework and end-of-semester examination: Assessment Weight Due Learning Outcomes Assessed Graduate Attributes Assessed CPA Knowledge Area and Item Assessed* 1. In class test %5 Week 2 LO1 GA1 GA2 N/A 2. INDIVIDUAL ASSESSMENT– Essay – motivation 30 % Week 7 LO 2 GA1 GA5 GA6 GA9 N/A 3. GROUP PROJECT 30 % Week 12 LO 1 - 5 GA5 GA6 GA9 GA10 GA11 GA12 N/A 4. FINAL EXAMINATION 35 % Week 14 LO 1 LO 6 GA9 GA10 GA11 GA12 N/A TOTAL 100% N/A * CPA assessment only applicable for CPA units. Please refer to CPA documentation for Knowledge Areas In order to pass this unit, students are required to complete all assessment tasks and achieve an aggregate mark of 50% for the four assessment tasks. Students must achieve 50% in their Final Exam to pass this unit. WEEKLY OUTLINE Week Topic Text reference Tutorial Week 1 What is Organisational Behaviour Chapter 1 Introduction to unit and expectations. Week 2 Foundations of Individual Behaviour Chapter 2 Experiential Exercise page 25 Week 3 Attitudes and Job Satisfaction Chapter 3 Case Study 2 Page 53 Week 4 Personality and Values Chapter 4 Conduct job satisfaction survey on http://www.qualtrics.com/blog/employee-satisfaction-survey/ and bring to class. Week 5 Emotions and moods Chapter 5 Chapter 8 in previous edition Conduct MBTI at http://www.humanmetrics.com/cgi-win/JTypes2.asp bring results to class. Week 6 Perception and Individual Decision Making Chapter 6 Chapter 5 in previous edition Case Study 1 page 133 Week 7 Motivation from Concept to Application Chapter 7 Experiential exercise – Ethical decisions page 164 Week 8 Foundations of Group Behaviour Chapter 8 Case study 2 Bonuses can backfire page 204. Week 9 Understanding Work Teams Chapter 9 Guidance of solving case studies. Week 10 Basic Approaches to Leadership Chapter 11 Resolving team conflicts http://www.mindtools.com/pages/article/newTMM_79.htm Week 11 Power of Politics Chapter 12 Presentations Week 12 Conflict and Negotiation Chapter 13 Presentations Week 13 Revision Week Presentations/revision Week 14 Exam Week 1. In class test (5%). Due in week 2 2. Individual Essay 20% - 2000 words Due Date Week 7 Discuss and assess ways of improving motivation of the staff in the workplace. Discuss the difference between extrinsic and intrinsic motivation. Use examples from your own working life. Identify and use relevant theory Your essay should include at least 3 peer reviewed (scholarly) journal articles in addition to any textbook references. The format of your essay will be discussed in greater detail during tutorials Do NOT utilise sources such as, www.tutor2u.com , www.NetMBA.com and other such web materials as these in no way constitute academic references for the purpose of your assignments. If you rely on such sources for theoretical support you will be deemed NOT to have met the requirements of the assessment Assessment Criteria Literature Review and Analysis Analysis of academic literature on topic 20% Identified contemporary models in motivation and critically discussed them 40% Correctly analysed a real world example and applied the relevant theory 30% Presentation and referencing 10% TOTAL 100% TOTAL /30% Rubrics for Assignment 1 Criteria High Distinction 80 % + Distinction 70%+ Credit 60%+ Pass 50% + Fail 0-49% Analysis of academic literature on topic. 20% Correctly identified and reviewed the most up-to-date literature. Correctly identified and reviewed relevant literature Correctly identified and reviewed some relevant literature Identified and made attempts to review some literature on topic. Have not reviewed relevant literature on topic or has not shown any understanding. Identified contemporary models in motivation and critically discussed them 40% Superior level of critical thinking and research skills Very good level of critical thinking and research skills Skilfully evaluates information gathered from research, observation, experience, reflection, or reasoning Adequately demonstrates reasonable relationships among ideas Insufficient reasoning and lacks complexity of thought Correctly analysed a real world example and applied the relevant theory 30% Critically analysed application of theory in the example used and correctly identified strengths and weaknesses in the decision making process Analysed application of theory in the example used and correctly identified some strengths and weaknesses in the decision making process Analysed application of theory in the example used and identified some strengths and weaknesses in the decision making process Analysed application of theory in the example used and made some attempt to identify strengths and weaknesses in the decision making process Did not use the theory framework in discussing the process. Presentation and referencing 10% All levels of content is covered in depth. Wide range of contemporary references and sources are well cited when specific statements are made High level of content is covered in depth. Wide range of good references and sources are well cited when specific statements are made Appropriate content is covered in reasonable depth. Sources are generally well cited when specific statements are made Most major sections of the relevant content included, but not covered in as much depth, or as explicit, as expected References were basic and some errors of citation Major sections of relevant content have been omitted or missed Inadequate references and poor citation TOTAL TOTAL Correct referencing using APA style version 6 is a hurdle requirement. 3. GROUP ASSESSMENT PROJECT Team Case Studies (1500-2000 words) Students are to analyse case studies from the current text book. For each case study the students are to provide a summary of the case of no more than 300 words and then answer the questions given in the case. The answer to the questions must identify the relevant theoretical framework. This framework must be used to answer the questions. Remember this is not about providing the right answer this is about providing a good answer that is supported by an identified theoretical framework. Marking criteria: Marks will be allocated based on the following; Assessment Possible Summary of Case 20 % Identified relevant theory 30 % Used theory as required in responses to questions 30 % Presentation and referencing 20 % TOTAL 100 % Rubrics for Assignment 3 Criteria High Distinction 80% - Distinction 70%- 79% Credit 60-69% Pass 50-59% Fail 0-49% Summary of Case Correctly and succinctly identified the relevant issue in the case Correctly identified the relevant issue in the case Identified the issue in the case Has provided a summary of the case but no clear indication of the issue Has not provided a summary of the case study Identified relevant theory The theoretical framework is correctly identified and described using up-to-date theory The theoretical framework is identified and described using relevant literature A theoretical framework is described using literature A basic framework is described using literature Failed to identified any framework/ Used theory as required in responses to questions The framework identified is correctly used to solve all questions in the case study The framework identified is correctly used to solve most questions in the case study The framework identified is correctly used to solve most questions in the case study The framework identified is correctly used to solve most questions in the case study Did not used a theoretical framework to answer questions Presentation of report and referencing 10% All levels of content are covered in depth. Wide range of contemporary references and sources are well cited when specific statements are made High level of content is covered in depth. Wide range of good references and sources are well cited when specific statements are made Appropriate content is covered in reasonable depth. Sources are generally well cited when specific statements are made Most major sections of the relevant content included, but not covered in as much depth, or as explicit, as expected References were basic and some errors of citation Major sections of relevant content have been omitted or missed Inadequate references and poor citation TOTAL/100 TOTAL/20 Hurdle requirement: All assignments must be properly referenced using APA v6 in order to be accepted for marking. Formation of Groups: To be completed in Tutorial 1 Group No. Case Study Member 1 Member 2 Member 3 Member 4 Member 5 Written Report Due Date 1 Ch 3 2 Ch 4 3 Ch 6 4 Ch 7 5 Ch 9 6 Ch 11 7 Ch 12 Assessment Task 4 The final exam will be held during the formal examination period and will be of three hours duration. All material covered during the semester will be considered examinable. No programmable devices, notes, texts etc will be allowed into the Examination. The student needs to achieve a minimum of 50% of the maximum grade awarded in the final exam and an overall grade of at least 50% to pass this unit. PRESCRIBED TEXT Robbins (2013) Organizational Behaviour , 7th ed Pearson Education, Australia. ISBN 9781442558786 Journal Articles (JA) 1. Eddy, E. R., Tannenbaum, S. I., & Mathieu, J. E. (2013). Helping Teams to Help Themselves: Comparing two Team-Led Debriefing Methods. Personnel Psychology, 66(4), 975–1008. doi:10.1111/peps.12041 2. Eichert, R. (2013). Helping Employees, and Yourself, out of a Rut. Business NH Magazine, 30(5), 9. 3. Fernet, C., Austin, S., & Vallerand, R. J. (2012). The effects of work motivation on employee exhaustion and commitment: An extension of the JD-R model. Work & Stress, 26(3), 213–229. doi:10.1080/02678373.2012.713202 4. Jae Uk Chun, Kyoungmin Cho, & Sosik, J. J. (2014). Collective and Interpersonal Transformational Leadership, Social Exchanges, and Performance in Teams. Academy of Management Annual Meeting Proceedings, 333–338. doi:10.5465/AMBPP.2014.71 5. Langhorne, J. (2014). Thoughts on motivation and attitude. Corridor Business Journal, 10(49), 13. 6. Ryan, B. (2014). How to keep your workforce productive and happy. New Hampshire Business Review, 36(24), 17. 7. Stoughton, J. W., Thompson, L. F., & Meade, A. W. (2013). Big Five Personality Traits Reflected in Job Applicants’ Social Media Postings. CyberPsychology, Behavior & Social Networking, 16(11), 800–805. doi:10.1089/cyber.2012.0163 8. Taylor, K. (2014). Managing conflict. Practice Nurse, 44(10), 32–34. IMPORTANT NOTES ON PASSING THIS UNIT Students are advised to acquaint themselves with the academic regulations regarding progress as outlined in the College Rules and Regulations. A deferred or a supplementary examination will be held at the end of the semester during the normal examination/testing period, and will be included on the official examination timetable. Supplementary information concerning teaching, learning and assessment may be provided from time to time. Announcement of these matters in classes and placement of a notice on the officially designated College Noticeboard shall be deemed to be official notification. It is recommended that students who have life circumstances or personal limitations which may affect their course of study, should contact the Program Coordinator as soon as possible. Group discussion in assignment work is encouraged. However, written reports must be the individual student's work. Any and all collaboration and help received must be clearly acknowledged. Permission to make a late submission of work must be obtained from your Head of Unit. The reasons for requesting an extension of time must be given in writing and must be received before the due date. Having ‘work in other units’ will not be accepted as reasonable grounds for granting an extension. Excuses involving computers or printers will not be accepted as valid reasons for late submission. It is your responsibility to organise projects so that work is submitted by the due date. Where your work is submitted after the due date, and compassionate or other grounds cannot be established, there will be a penalty of 10% of the total mark for each day the submission is overdue. In order to pass the unit, you must have satisfactorily completed all assigned work. If the unit lecturer questions any submitted work as wholly or partially plagiarised, you will receive a nil result for the assessment. If the unit lecturer is satisfied that two or more students have engaged in unauthorised collusion, those involved will be unit individually to the same penalties as those applied in individual cases. A duplicate copy of all work submitted must be kept by the student. Assessment grades are as follows 80 – 100 High Distinction (HD) 70 – 79 Distinction (D) 60 – 69 Credit (C) 50 – 59 Pass (P) 0 -49 Fail (F)