BUILDING QUALITY ORGANISATIONS ASSIGNMENT TEMPLATE ASSIGNMENT No 3 Table of Contents Introduction give a brief description of the organisation chosen as an example to illustrate your remarks. The organisation chosen should have undertaken a journey of quality improvement. Question one Discuss the quality journey of you organisation explaining the imperatives driving the organisation to improve its quality position. Answers to question one:. Quality Imperatives. Key words: Economic imperative, Social imperative, Environmental imperative. Question two Discuss the strategic targets set, both long term and competitive and explain how they intend to achieve these goals Answer to question two: Strategic importance of Quality. Key words: Operations, administration, Strategy and long term goals, normative decisions. Question three Explain the quality philosophies adopted by the organisation and the way they have communicated them to their employees Answer to question three. Quality philosophies. Key words: Deming, Crosby, other gurus, communication of philosophies. Question four Explain how they made use of the various quality tools, measurements, or benchmarks to achieve their goals. Answer to question four. Quality Tools. Key words: Statistical process control, benchmarking, house of quality, Pareto charts, Baldrige awards, six sigma, etc. Question five Discuss the current or proposed management system used to effectively manage the holistic quality nature of the organisation. Answer to question five: Discuss the role of strategic alliances and the methods of managing quality. Key words; Supplier development, TQM, ISO9000, quality assurance, skill based quality management. Question six Discuss any deficiency in the organisation's structure, human resource management or quality philosophy that has influenced its ability to be a quality organisation, and give any recommendations for change. Answer to final question. Students may use the case studies in the Readings as an example or can discuss quality problems in a workplace to illustrate their assignment. Conclusion. A summary of the key point and their supporting arguments. References. A list of the full citation of your references in alphabetical order. URL’s listed last with date and time of access. All discussion must be supported by argument and references to the source text. Referencing must be in-text and use the Harvard style of Author-Date. Text must be Word documents in Times Roman font, 12 pt. one and a half line spacing. Please do not submit pdf files or zip files.