Operations Management Assessment: Process Analysis Weighting 35% of total grade Format Report - 1000 word response (+/- 10%) Write a report: PROCESS ANALYSIS, which critically evaluates and analyses a process and provides recommendations on how the process can be improved. Considering the process perspective, we are surrounded by various processes almost everywhere. The process you choose to write about can be a process in your own organisation or in any workplace that you are familiar with. Once you have chosen the process, use some of the concepts and tools of Process Design and Analysis to examine it in detail and provide recommendations on how the process can be improved in terms of one or more operations performance objectives (i.e. cost, quality, speed, dependability or flexibility). Format In the report, you are required to briefly describe the organisation and the process you have selected. • Keep the organisation description brief but make sure that the reader can clearly understand what the organisation does and the organisational context. • Keep the process description brief but ensure the reader understands what the process is, how it affects the organisation’s overall performance, and how it is currently designed. You need to include a process map – which can be a high-level process map, particularly if the process is large. Use some of the concepts and tools of Process Design and Analysis (i.e. Topic 3 in the Learning Materials) to critically evaluate and analyse the process and provide recommendations on how it can be improved in terms of one or more operations performance objectives. If your recommendations include a reconfiguration of the process, make sure to include the proposed process map. It is important to demonstrate your knowledge about the required Operations Management concepts and to clearly reference your sources. Remember to use at least six credible references such as textbooks, journal articles (search the AIB Online Library), industry reports, and company websites. In order to do well you need to structure your discussion appropriately, use good references, and clearly link recommendations to the description and analysis presented earlier in the report. The required word length for this assignment is 1000 words (plus or minus 10%). In line with Guide, the assignment needs to be written in the report format. Therefore, ensure that you write a brief introduction and conclusion. Assessment instructions • Author-date style referencing (which includes in-text citations plus a reference list). • Reference lists for assessments/projects normally contain the following number of relevant references from different sources: 6–12 (for MBA assessments). • All references must be from credible sources such as books, industry related journals, magazines, company documents and recent academic articles. • Grade will be adversely affected if assessment contains no/poor citations and/or reference list and if your assessment word length is beyond the allowed tolerance level. Reference Style Book: Slack, N, Brandon-Jones, A, Johnston, R & Betts, A 2015, Operations and process management, 4th edn, Pearson Education Limited, Harlow, pp. 154–156. (For Topic 3.) Journal Resources: (Follow link) The following readings will provide you with further insights into operations management that could prove valuable in planning your assignment: • Climent, C, Mula, J & Hernandez, JE 2009, ‘Improving the business process of a bank’, Business Process Management Journal, vol. 15, no. 2, pp. 201–224. • Michel, R 2016, '6 best practices for better inventory management', Logistics Management, vol. 55, no. 2, pp. 44-48.