Task 3: LO3 understand the principles of change management. CASE SCENARIO - As the LAD was the first service in the region to successfully move residents into the community, Denise has been asked to support other learning disabilities' services with similar changes. She needs to do a presentation to regional managers to outline 'WHAT INFLUENCES THE PROCESS OF CHANGE: THEORIES AND PRINCIPLES. WHAT YOU MUST DO; Only for 3.1 present a fact sheet 1.1 Explain the key principles of change management using John Kotter's eights (8) steps to successful change or Leavitt's model of change and APPLY it to the CASE SCENARIO (250 WORDS). Further guidance FOR THE fact sheet for LO3.1---The point of a fact sheet is to get the reader to do something. More information than you need to convince them is a waste of the reader's time and RISKS losing their attention; - one to two page is best, make it readable - use at least 12 point font, keep the text brief - no one wants to read tons of information in small font, keep the most important information in the first paragraph - what the issue is, what action is needed, and label the main message(s). Give references for more information - in electronic communications you can offer links, the fact sheet must be self-contained - do not refer to previous documents or assume that they remember the information, use bullets when you can, leave lots of white space, make it very clear what you want them to do - Bold, text boxes, and graphics and emphasis, give them all the tools they need to take the action - do not list "CHALLENGING BEHAVIOUR" instead explain why they are challenging behaviour. FOR AC(ASSIGNMENT CRITERIA) - coherent logical development of principles/concepts for the intended ******ience was used citing either Kotter's eight steps to successful change or Leavitt's model of the case scenario or your workplace experience (CHOOSE ONLY ONE). 3.2 - 3.3, write a report to: (recommended limit 500 words) - 3.2 EXPLAIN how changes in health and social care are planned. e.g. consultation, communication, top - down or bottom - up, management style, managing anxiety, staff development needs etc. 3.3 ASSESS how to monitor recent changes in health and social care services as applied to the case scenario. (e.g. measuring and monitoring, e.g. evaluate research, surveys, customer/staff satisfaction, measures of efficiency (COST, BENEFIT ANALYSIS - "cba", REFERRAL RATES, AND CASE COMPLETION, WAITING AND RESPONSE TIMES). Convergent and lateral thinking whaen assessing how to monitor recent changes; evaluate research surveys, measures of efficiency, customer satisfaction etc and it's impact the nursing home in the case scenario or your own workplace experience. Task 3: LO3 understand the principles of change management. CASE SCENARIO - As the LAD was the first service in the region to successfully move residents into the community, Denise has been asked to support other learning disabilities' services with similar changes. She needs to do a presentation to regional managers to outline 'WHAT INFLUENCES THE PROCESS OF CHANGE: THEORIES AND PRINCIPLES. WHAT YOU MUST DO; Only for 3.1 present a fact sheet 1.1 Explain the key principles of change management using John Kotter's eights (8) steps to successful change or Leavitt's model of change and APPLY it to the CASE SCENARIO (250 WORDS). Further guidance FOR THE fact sheet for LO3.1---The point of a fact sheet is to get the reader to do something. More information than you need to convince them is a waste of the reader's time and RISKS losing their attention; - one to two page is best, make it readable - use at least 12 point font, keep the text brief - no one wants to read tons of information in small font, keep the most important information in the first paragraph - what the issue is, what action is needed, and label the main message(s). Give references for more information - in electronic communications you can offer links, the fact sheet must be self-contained - do not refer to previous documents or assume that they remember the information, use bullets when you can, leave lots of white space, make it very clear what you want them to do - Bold, text boxes, and graphics and emphasis, give them all the tools they need to take the action - do not list "CHALLENGING BEHAVIOUR" instead explain why they are challenging behaviour. FOR AC(ASSIGNMENT CRITERIA) - coherent logical development of principles/concepts for the intended ******ience was used citing either Kotter's eight steps to successful change or Leavitt's model of change and applying your answer to either the case scenario or your workplace experience (CHOOSE ONLY ONE). 3.2 - 3.3, write a report to: (recommended limit 500 words) - 3.2 EXPLAIN how changes in health and social care are planned. e.g. consultation, communication, top - down or bottom - up, management style, managing anxiety, staff development needs etc. 3.3 ASSESS how to monitor recent changes in health and social care services as applied to the case scenario. (e.g. measuring and monitoring, e.g. evaluate research, surveys, customer/staff satisfaction, measures of efficiency (COST, BENEFIT ANALYSIS - "cba", REFERRAL RATES, AND CASE COMPLETION, WAITING AND RESPONSE TIMES). Convergent and lateral thinking whaen assessing how to monitor recent changes; evaluate research surveys, measures of efficiency, customer satisfaction etc and it's impact the nursing home in the case scenario or your own workplace experience. change and applying your answer to either