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22. Operations Due Diligence
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Increasingly organisations are required to demonstrate due diligence for the management of assets. Traditionally this has been done ‘stair-wise’ (bottom up) outside the context of an organisation’s enterprise risk framework. This tends to leave the senior decision makers with an uncertainty as to the precise meaning of the results.
Purpose
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Risk is generally divided into two broad types, pure risk or downside risk and speculative risk or upside risk. Operations due diligence primarily addresses downside risk issues.
Upside vs Downside
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Three Risk Types
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Context
Business 'silo'
Enterprise Risk Management Framework
Confidently escalate credible, critical risk issues
Confidently bury risk dross
Common mode or common cause failure outside 'silo' RM processes
Organisational Confidence Engine
OSH&E 'silo'
Project 'silo'
Particular Sites
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Operations Due Diligence
Low likelihood, high consequence events
Criticality Management
Critical off site, contextual events
Likelihood
Consequence
Vulnerabilities
Reliability Management
Frequent, small impact events
XXX XX X - Value addeds
Major on site common mode events
Potential ‘show stoppers’
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Top Down not Stair-wise Bottom Up
Context vulnerability assessment (criticality) Common mode (zonal) vulnerability assessment (risk) Functional availability modelling (reliability)
Options review and investment payback
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Three assessments context
Primary operating mode
i) Context (or boundary) vulnerability assessment
iii) Functional availability modelling
ii) Common mode (zonal) assessment
Alternate operating modes
Site boundary
Threats (unwanted inputs)
Critical success factors (desired outputs)
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This is a high-level context (boundary) vulnerability analysis establishing the risk context for the review. It examines the credible boundary threats to the critical success factors of the organisation, plant or project. This is an established process derived from the security/military intelligence community.
i. Functional boundary analysis.
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Context - Functional Vulnerability Analysis - criticality not risk
Critical Success Factors >>> (Desired outputs) THREATS (Unwanted inputs)
People (Staff, contractors etc)
Product Ontime Delivery
Product quality & quantity
Community Physical Environment
Equipment Assets Compliance Shareholder Satisfaction
Alcohol / drugs xxx - - - - - xxx xxx Bushfire x - - x x xx - xx Change of ownership x - - - - - - x Critical Equipment Failure xxx xxx xxx xx xxx xxx xxx xxx Discrimination x - - x - - x x Distribution failure - xxx - - - - - xxx Extreme Weather Event xx - - - - x - xx Fire / Explosion xxx xxx xxx xxx xxx xxx xxx xxx Fraud x - - xx - - - xxx Industrial action xxx xxx xxx xx - - - xxx IT Threat - business management system x - - - - - - x Maintenance Outsourcing x - - - - x - Noise / odour / dust xx - - x x - xx xx Non availability of skills x x - - - xx - xx Offsite utilities supply failure (water, gas, electricity, etc) x xxx xxx x x - x xxx Process control failure (IT) xxx x xxx xx xxx xxx xxx xxx Raw Materials Supply failure - xxx xxx - - - - xxx Raw product contamination - x xx - - x - xx Regulatory regime change - - - - - xx xxx xxx Sabotage / terrorism xxx xxx xxx xx x xxx - xxx
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This process identifies the critical common mode and common cause failures such as issues associated with fires/ explosions, pipe failures and power. This is usually done on a geographic and incident history basis. These are typical common mode failures for which organisations purchase insurance, especially for fires and explosions. This process is long established in underwriting and HPR industries.
ii. Zonal Vulnerability Assessment
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This focusses on the identified critical elements for each operating mode, consistent with standard reliability modelling techniques.
iii. High level functional availability modelling.
DUE DILIGENCE ENGINEERSSchematic Layout of a Water Supply Network
Operating Modes
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Operating Modes
Catchment Storage Treatment Service Pump Reservoir Reservoir Station 92.71% 99.99% 99.90% 95.04% 99.90% 97.75%
Water Shut Off Area Source Catchment Diversion Reticulation 99.00% Weir 97.82% 99.99% 81.00% 99.98% Balancing Treatment Service 83.72% Reservoir Reservoir Catchment Storage 89.00% 95.04% 99.00% Reservoir 99.99% 99.90%
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i) Systems operate continuously (including any possible scheduled breaks); ii) Systems are repairable; iii) System availability has reached steady state, that is, enough time has passed from commissioning for the wearing in period to have negligible affect on system availability; and iv) Systems have a constant failure rate (that is, random failures). Systems rather than components
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In order to test the preliminary models and the results of the zonal assessment and context vulnerability assessment, a series of generative interviews should be conducted with representative key stakeholders. This is a worthwhile reality check in most situations and provides the most useful feedback to the proponent organisation.
Generative Interviews options review etc
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Summary Functional Availability Model
Results Presentation
External and off-site Common Mode Failures Site Days Prob Unavail Distribution out (pa) -ability Power Process Sabotage/terrorism 1000 0.001 1.00 External inundation (flood) 90 0.01 0.90 Drought 36 0.10 3.60 Electric Pumping Manufacturing Packaging Road & Power supply failure (grid loss) 7 0.10 0.70 Power Rail 0.9280 Bushfire 5 0.10 0.50 Change of government 5 0.25 1.25 0.9992 0.9917 0.9760 Industrial issues 1 0.1 0.10 0.9912 0.9899 Total Days Unavailable: 8.05 Availability: 0.977945
Days unavailable: 8.05 3.20 0.30 3.02 8.77 3.69 26.29
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‘Manufacturing’ Availability Model
Results Presentation
At least 1oo4 0.4000 0.4000 0.4000 Common Mode Failures 0.4000 Days Prob Unavail- 0.8704 out (pa) ability 415V switchroom fire 120 0.01 1.20 MCC fire 120 0.01 1.20 Line 1 At least M’facturing Loss of PCS control supervisory system 2 0.3 0.60 2oo3 availability 0.9000 0.9999 0.9917
Total Days Unavailable 3.00 Availability 0.9918
Line 2
0.9950
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Comprehension
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Gladstone Area Water Board (GAWB) commissioned R2A to undertake a critical infrastructure due diligence review.
Gladstone Area Water Board (GAWB) owns and operates bulk treated (potable) and raw (non-potable) water storage and supply system throughout the Gladstone region of Central Queensland.
Gladstone Area Water Board
http://www.qca.org.au/files/W-GAWB2010-PriceInvest-Sub2-App16-1209.pdf. Viewed on 15Nov2012.
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HEADING GOES HERE
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Toolooa Reservoir (50 Ml)
Fitzsimmons Street Reservoir (50 Ml)
16 Ml
CSE & CPM
Boyne Smelter
QAL
Gladstone WTP
Hansen Road pipeline (450 / 375 mm)
Yarwun WTP
GPC
Hansen Rd & Mt Miller cross connection (300mm)
Bypass
Mt Miller pipeline (900mm)
Fishermans Landing pipeline (500mm) Serrant Road pipeline (300mm)
Awoonga Dam
Awoonga Dam Catchment
Awoonga Dam Pumping Station (3 pumps)
Sun Water pump station & transfer pipes
300mm
Orica RTA Transpac
300mm 500mm 150mm
CA QER Orica
Study boundary
200 & 250mm
150mm
GPC RTA
Bulk transfer pipes (1440 & 700mm)
Fishermans Landing pipeline (450mm)
2x250mm
Yarwun TW pumping, storage, pipelines
Gladstone TW pumping, storage, pipelines
GRC & Yarwun TW customers
GRC & Gladstone TW customers
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Boundary Vulnerability Assessment
GAWB Delivery Critical Success Factors
Boyne Smelter
Cement Australia
Gladstone Port Corp. Orica QAL QER RTA Transpacific GRC CSE & CPM Raw water (Ml pa) 650 230 580 1,120 10,775 10 3,700 25 - Treated water (Ml pa) 80 40 - 570 6 - 515 - 9,000
Credible Threats 1 Dam failure (earthquake, flood) xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx 2 Bushfire (catchment) x x x x x x x x x x 3 Power failure (cyclone/storm, supply failure, switchyard failure) xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx 4 Regulatory changes incl. reduced allocation x x x x x x x x x x 5 Inundation / flood (tailwater) xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx 6 Industrial issues incl. contractors esp treated water xxx xxx - xxx xxx - xxx - xxx 7 External comms failure eg backup comms, modems x x x x x x x x x x 8 Drought xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx 9 Contamination x x x x x x x x x x 10 Sabotage / Terrorism xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx 11 Sun Water infrastructure failure xx xx xx xx xx xx xx xx xx xxx
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High Level System Availability Model
External Threats
Awoonga Pump Station
Bulk Transfer Storage Bulk Distribution
Bulk Raw Water Customer
Bulk Treated Water Customer
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Results
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Results
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R2A were commissioned by the APA Group to complete a review of the security of supply of the Victorian Transmission System (VTS) with particular regard to the economic benefits to existing and long-term customers of the proposed Western Outer Ring Main (WORM) Project in Victoria
Western Outer Ring Main (WORM)
http://www.aer.gov.au/sites/default/files/ C-5%20R2A%20WORM%20Security%20Supply%20Report.pdf Viewed 18 Oct. 2012.
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Functional Model
Wollert
LongfordIona
Culcairn
Pressure constrained
Melbourne gas market (approx 80% of Victorian market or 800 TJ for average winter peak)
NSW
353 TJ per day max limit
92 TJ per day max limit
Proposed WORM
970 TJ per day max limit (Longford and Bass gas)
W
W L DB
C
30% 20% 50%
Pakenham
Bass gas
60 TJ per day max limit
P
West
North
East
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East Supply Model
Credible External and off-site Common Mode Failures East Supply Model Boundary Days Prob Unavail out (pa) -ability East supply failure (accidental) 14 0.025 0.35 East supply sabotage/terrorism 7 0.010 0.07 Longford Off shore plant failure 14 0.03 0.47 Dandenong Dandenong Operator Bushfire 5 0.10 0.50 pipeline City gate 0.9840 Industrial issues 1 0.1 0.10 0 0.01 0.00 0.00 0.9900 0.9990 0.9990 Total Days Unavailable: 1.49 Availability: 0.995927
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East Supply Interruption
Season
Victorian, market,average, demand,,(TJ,per, day)
Surplus/deficit, with,total,East, failure,?,(TJ,per, day)
Surplus/deficit, with,total,East, failure,plus, WORM,?,,(TJ,per, day)
Extra,gas, available,to, market,due,to, WORM,,(TJ,per, day) Summer 331 216 296 ? Shoulder 633 ?84, ?6, 78 Winter 995 ?443, ?368, 75
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Winter Season Interruption Costs
East%supply%failure%duration (days) $%per%TJ Without%WORM with%WORM Difference 5 $106,300 D$235,454,500 D$195,592,000 $39,862,500 10 $89,750 D$397,592,500 D$330,280,000 $67,312,500 15 $81,460 D$541,301,700 D$449,659,200 $91,642,500
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In the immediate term, the WORM Project was determined to be economically viable to existing customers on the basis of the reduced cost of risk in the shoulder and winter seasonal markets. Additionally, the WORM Project is a vital element to support an augmentation of the supply transmission capacity to the Victorian gas market, facilitating long-term market expansion benefits. Findings
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In these times of "due diligence" the need to explain "everything" in ways that senior decision makers understand has become paramount. Operations due diligence addresses this concern by placing reliability of systems into the downside risk context of major enterprises. This requires the convergence of existing risk and reliability skills.
Explaining “Everything”
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Goats
R2A Due Diligence Engineers
R2A Pty Ltd Level 1 55 Hardware Lane Melbourne VIC 3000 Australia
P +61 1300 772 333 F +61 3 9670 6360 E [email protected] W www.r2a.com.au
ABN 66 115 818 338