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ADDENDUM | © 2017 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB51915 DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMOTIONAL INTELLIGENCE_V1.7
ASSESSMENT 1
Course Name
BSB51915 Diploma of Leadership and Management
Subject/module Emotional Intelligence
Assessment method Written or Oral Questions
Due date Session 5
Weighting 50%
Units of Competency
BSBLDR501 Develop and Use Emotional Intelligence
Instructions 1. Assessments will be provided by your trainer. 2. Assessments should be completed as per trainer’s instruction. 3. The assessment must be submitted by the session mentioned above in the due date. 4. Your assessment should be presented as a word-processed document addressing all elements of the assessment. 5. Plagiarism is copying someone else’s work and submitting it as your own. Any plagiarism will result in a mark of zero. 6. A list of references must be included. 7. Trainer will advise if a hard copy of the assessment is required or whether the assessment should be digitally uploaded.
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ADDENDUM | © 2017 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB51915 DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMOTIONAL INTELLIGENCE_V1.7
Assessment 1 Written or Oral Questions 1. Explain how you, as a manager, are able to use your emotional intelligence to minimise the impact of your own emotions on others in the workplace. You must document the following: • Your own emotional strengths and weaknesses (5 marks) • Your personal stressors and emotional states related to the workplace (5 marks) • Your emotional triggers in relation to these personal stressors (5 marks) • Your workplace behaviours that demonstrate the management of your emotions (5 marks) • How you have developed your emotional intelligence. (5 marks) 2. Describe a situation in which you have used you emotional intelligence to do the following: • Responded to an emotional state of a co-worker by assessing emotional cues (5 marks) • Responded to an emotional state of a co-worker by recognising varying cultural emotional cues (5 marks) • Demonstrated flexibility and adaptability in dealing with a co-worker (5 marks) • Taken into account the emotions of others when making a decision. (5 marks) 3. Explain how you have promoted the development of emotional intelligence in others in the workplace including how you have: • Provided opportunities for others to express their thoughts and feelings • Assisted others to understand the effect their behaviour and emotions has on others in the workplace • Encouraged the self-management of emotions in others • Encouraged others to build productive relationships to maximise workplace outcomes. (20 marks) 4. Why is it important to strive for a positive emotional climate in the workplace and what have you done to encourage it? (10 marks) 5. Which of the workplace outcomes have been achieved by developing the emotional intelligence of your workforce? (10 marks) Total Marks: 85
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