SUBJECT OUTLINE 32558 Business Intelligence Recommended studies: General knowledge of business organisations and uses of IT and the internet. Subject coordinator Dr Mohsen Naderpour Office: CB11.06.211 Phone: 9514 2644 Email: [email protected] Contact hours: Mon-Fri 9am-5pm by appointment Teaching staff Dr Sojen Pradhan Office: CB11.06.221 Phone: 9514 4484 Email: [email protected] Contact hours: Mon-Fri 9am-5pm by appointment Staff contact: Students should make the maximum use of class time. If you come to class regularly and stay for the entire duration, and require additional assistance, please see the lecturer during his consultation times. Email enquiries are acceptable and will be responded to within two working days. For any administration request, you should contact the subject coordinator. Please always include the SUBJECT NUMBER (32558) and your STUDENT NUMBER in any email sent to the teaching team. Emails must be sent from the student's UTS email address - it is the university protocol that staff will not respond to email from, or send emails to, any other email addresses for currently enrolled students. Subject description This subject deals with information systems as part of business organisations. It addresses the processes of generation, dissemination, retention, application and distribution of corporate information and knowledge. The subject also includes key aspects of information systems development approaches and ways of designing systems that provide business intelligence to enterprises. A range of issues in business organisations with regard to knowledge management is covered. The techniques are explored practically in project-based assignments. Subject learning objectives (SLOs) Upon successful completion of this subject students should be able to: 1.Apply conceptual knowledge on how business intelligence is used within organisations. 2.Evaluate organisations' abilities to create and mobilise corporate knowledge. 3.Select software tools for knowledge management systems in business organisations 4.Suggest design systems to provide business intelligence Course area UTS: Information Technology Delivery Autumn 2017; standard mode; City Credit points 6cp Result type Grade and marks 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 1 of 12 Course intended learning outcomes (CILOs) This subject also contributes specifically to the development of the following Course Intended Learning Outcomes (CILOs): Needs, context and systems - Engineering and IT take place within the larger context of society and the environment, which encompasses social, economic and sustainability needs. (A.0) Identify, interpret and analyse stakeholder needs. (A.1) Identify constraints, uncertainties and risk of the system (social, cultural, legislative, environmental, business etc.) (A.3) Problem solving and design - Engineering and IT practice focuses on problem-solving and design where artifacts are conceived, created, used, modified, maintained and retired. (B.0) Design components, systems and/ or processes to meet required specification (B.2) Synthesise alternative/innovative solutions, concepts and procedures (B.3) Apply decision-making methodologies to evaluate solutions for efficiency, effectiveness and sustainability (B.4) Demonstrate research skills (B.6) Develop models using appropriate tools such as computer software, laboratory equipment and other devices (C.2) Evaluate model applicability, accuracy and limitations (C.3) Self management - Graduates must have capabilities for self-organisation, self-review, personal development and lifelong learning. (D.0) Communication and coordination - Engineering and IT practice involves the coordination of a range of disciplinary and interdisciplinary activities to arrive at problem and design solutions. (E.0) Work as an effective member or leader of diverse teams within a multi-level, multi-disciplinary and multi-cultural setting (E.2) Teaching and learning strategies Students learning is facilitated by a combination of: 1. Active learning tasks set prior to class meetings, allowing students to engage with the material and consolidate their learning. Students are provided with material on UTSOnline which they are required to interact with tasks based on these. 2. Class meetings combining blended lectures that aim to expand on the pre reading material studied and to provide real-life context to the concepts. Pre-meeting tasks are considered collaboratively where students work in small teams or groups to reinforce, and reflect on, their learning and inform the assessment tasks. 3. Assesments are designed to provide formative feedback as well as allowing students to practice some of the concepts covered in the context of real-life situations presented as cases. 4. Consultation is encouraged directly after classes and by appointments at other times, as well as through the use of UTSOnline discussion board. Content (topics) Information systems and information systems development approaches Using information systems to rethink business processes Framework for business intelligence Theories, techniques, and considerations for capturing organisational intelligence Aligning business intelligence with business strategy Techniques for implementing business intelligence systems Program Week/Session Dates Description 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 2 of 12 1 16 March What this course is about. Off-campus activities: Study the subject outline Wach the course introduction video Read the assessment task descriptions 2 23 March Introduction to Business Intelligence Pre-meeting activities Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 1, John Wiley & Sons, 2011 Read Case Study I Class activities: Decorations of the subject Business intelligence and its impacts Assessment Tasks 1 and 2 descriptions Collaboratively working on Case Study I 3 30 March Introduction to Business Intelligence Pre-meeting activity: Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 2,. John Wiley & Sons, 2011 Class activities: Business intelligence capabilities Collaboratively working on Case Study I Discussion of students' questions Post-meeting activity: Summarize your response to Case Study I 4 6 April Technologies Enabling Business Intelligence Pre-meeting activities Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 3, John Wiley & Sons, 2011 Submit your response to Case Study I Read Case Study II Class activities: Technologies enabling organizational memories Collaboratively working on Case Study II Discussion of students' questions 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 3 of 12 5 13 April Technologies Enabling Business Intelligence Pre-meeting activities: Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 4, John Wiley & Sons, 2011 Submit Assessment Task 2 Class activities Technologies enabling information integration Collaboratively working on Case Study II Discussion of students' questions Post-meeting activity: Summarize your response to Case Study II 6 20 April Technologies Enabling Business Intelligence Pre-meeting activities: Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 5, John Wiley & Sons, 2011 Submit your response to Case Study II Class activities: Technologies enabling insights and decisions Assessment Task 4 description Discussion of students' questions - 27 April StuVac (Study vacation) Notes: No Class 7 4 May Technologies Enabling Business Intelligence Pre-meeting activities: Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 6, John Wiley & Sons, 2011 Submit Assessment Task 3 Read Case Study III Class activities: Technologies enabling presentation Collaboratively working on Case Study III Discussion of students' questions 8 11 May Management and Future of Business Intelligence Pre-meeting activity Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 7, John Wiley & Sons, 2011 Class activities: 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 4 of 12 Class activities: Business intelligence tools and vendors Collaboratively working on Case Study III Discussion of students' questions Post-meeting activity: Summarize your response to Case Study III 9 18 May Management and Future of Business Intelligence Pre-meeting activities: Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 8, John Wiley & Sons, 2011 Submit your response to Case Study III Read Case Study IV Class activities: Development of Business Intelligence Collaboratively working on Case Study IV Discussion of students' questions 10 25 may Management and Future of Business Intelligence Pre-meeting activities: Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 9, John Wiley & Sons, 2011 Submit Assessment Task 4 Class activities: Management of business intelligence Collaboratively working on Case Study IV Discussion of students' questions Post-meeting activity: Summarize your response to Case Study IV 11 1 June Management and Future of Business Intelligence Pre-meeting activities: Read Sabherwal, Rajiv, and Irma Becerra-Fernandez. Business Intelligence: Chapter 10, John Wiley & Sons, 2011 Submit your response to Case Study IV Class activities: The future of business intelligence Students' presentations 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 5 of 12 12 8 June Subject Review Pre-meeting activity: Review all teaching materials Class activities: Students' presentations Additional information Students are required to attend classes on a regular basis and participate in class discussions and activities. Students are expected to arrive on time as the attendance may be recorded at the beginning of the class, and not leave until the class ends. If a student has a recurring problem that may lead to late arrival or forces them to leave early, they need to discuss this with their lecturer and/or tutor as soon as possible. Mobiles should be turned off during classes. Students are expected to remain quiet during lectures, and raise their hand if they want to ask a question. This is most important as non-compliance could inconvenience and distract, which may disrupt the learning process for students and their peers. During tutorials, students are advised to take the initiative in raising issues, debating and contributing to the collective knowledge. This should be undertaken in a positive and constructive manner, with due respect given to the opinions and contributions of fellow students. Assessment Assessment task 1: Class Participation Intent: This assessment task is intended to allow students to critically engage with the material covered in this subject throughout the session. Through pre-reading and collaborative discussions in class meetings or the discussion boards, the students formulate their responses to questions designed to encourage reflective learning. Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): A.1, B.0, B.3, B.4, B.6, C.3, D.0 and E.2 Type: Case study Groupwork: Individual Weight: 10% Task: Class participation will be assessed via case-based class discussions and UTSOnline submissions. They are chosen to help you with your study in this subject. The instructions for these case studies are available via UTSOnline in the Assessment Folder. The Case Studies subfolder within the Assessment Folder contains the relevant instructions. You are to collaborate in discussions with your peers and then formulate your responses to a series of issues that will be set on the topics being discussed. You collaborate and discuss the case study with your peers, but must submit your responses individually. Length: 2 pages for each case study. 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 6 of 12 Length: 2 pages for each case study. Due: As indicated in the Class Timetable, case study submissions are due strictly by 11 AM of the due date via UTSOnline. Criteria linkages: Criteria Weight (%) SLOs CILOs Evidence of critical engagement with class material 25 1 A.1, B.3 Evidence of recognition of business issues and approaches 25 2 B.0, B.4 Evidence of application of appropriate techniques 25 3 C.3, E.2 Correctness of solutions 25 4 B.6, D.0 SLOs: subject learning objectives CILOs: course intended learning outcomes Further information: Any submissions after due dates will not be accepted, and a mark of zero (0) will be recorded for that particular submission. Email submissions of responses will not be accepted. Please refer to general Turnitin instructions elsewhere in this outline for soft copy submission. There is no need for hard copy submission. Assessment task 2: Assignment 1 - BI Analysis Intent: Become familiar with business intelligence capabilities in order to understand how they benefit the organization. Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): B.2, B.3, B.6, C.3 and E.2 Type: Report Groupwork: Individual Weight: 30% Task: An individual assignment on application-oriented analysis of the BI concepts taught. Students are to answer the exercises. These exercises are focused on the BI Analysis in organisations. A document explaining the detailed requirements of the assignment will be uploaded on UTSOnline. Length: Between 1000 and 1500 words. Due: 11.00am Thursday 13 April 2017 Criteria linkages: Criteria Weight (%) SLOs CILOs Appropriate and comprehensive literature review 30 1, 2 B.3, B.6 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 7 of 12 Depth of analysis 40 1, 2 B.2, C.3 Clear and well-organized of assignment 20 3, 4 B.6, E.2 Bibliography quality 10 3 B.6 SLOs: subject learning objectives CILOs: course intended learning outcomes Further information: Any deviations from due date will be penalized at the rate of 10% per day late for a maximum delay of 3 working days. Unless prior approval in writing has been given by the subject coordinator, assignments more than 3 days late will not be accepted. Refer to general Turnitin instructions elsewhere in this outline for soft copy submission, and hard copies need to be submitted in the lecture. Any issues relating to assignment marks and feedback should be raised with subject coordinator within two weeks of the return date. Students should not wait until the end of the semester to raise such issues. Assessment task 3: Assignment 2 - BI Implementation Intent: Gain a deeper understanding of management and implementation concepts of business intelligence. Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): A.1, A.3, B.0, B.3 and B.6 Type: Report Groupwork: Individual Weight: 30% Task: An individual assignment on management and implementation concepts of Business Intelligence. Students are to answer the exercises. These exercises are focused on the BI Implementation in organisations. A document explaining the detailed requirements of the assignment and the exercises will be uploaded on UTSOnline. Due: 11.00am Thursday 4 May 2017 Criteria linkages: Criteria Weight (%) SLOs CILOs Appropriate and comprehensive literature review 30 1, 2 A.1, A.3 Depth of analysis 40 3, 4 B.0, B.3 Clear and well-organized of assignment 20 1 B.6 Bibliography quality 10 1 B.6 SLOs: subject learning objectives CILOs: course intended learning outcomes Further Any deviations from due date will be penalized at the rate of 10% per day late for a maximum delay 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 8 of 12 Further information: Any deviations from due date will be penalized at the rate of 10% per day late for a maximum delay of 3 working days. Unless prior approval in writing has been given by the subject coordinator, assignments more than 3 days late will not be accepted. Refer to general Turnitin instructions elsewhere in this outline for soft copy submission. Hard copies will be submitted in the lecture. Any issues relating to assignment marks and feedback should be raised with subject coordinator within two weeks of the return date. Students should not wait until the end of the semester to raise such issues Assessment task 4: Assignment 3 - BI Solution Intent: Develop a BI solution for a real-case scenario applying knowledge obatined through the subject. Objective(s): This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): A.0, A.1, B.0, B.4, B.6, C.2, E.0 and E.2 Type: Report Groupwork: Group, group assessed Weight: 30% Task: This assignment is done in a group of 3 students on selected projects dealing with current issues in Business Intelligence (BI). The output of this project will be a report which contains some research, analysis, and design. A document explaining the detailed requirements of the assignment will be uploaded on UTSOnline. In addition to submitted report, groups will present their works in weeks 11 and 12 based on a schedule that will be available later on UTSOnline. Length: Approximately 6000 words. Due: 11.00am Thursday 25 May 2017 Criteria linkages: Criteria Weight (%) SLOs CILOs Appropriate literature review 10 1 A.0, A.1 Identification of the problem 10 2 B.0, B.6 Correctness of solution 40 3, 4 B.4, C.2 Well-organized of assignment 10 1 E.2 Quality of presentation 30 4 E.0 SLOs: subject learning objectives CILOs: course intended learning outcomes Further information: The group members are expected to manage the project within your groups as well as identifying the appropriate mechanisms to ensure that the group functions effectively to accomplish the required tasks. The group needs to ensure that each member contributes to the group effort in a fair manner. You are advised to document the group decisions and any issues that may arise, as well as the resolution of the issues. You may use all the facilities available on the UTSOnline Groups page to help you communicate within your groups. You cannot change the groups you belong to once the 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 9 of 12 groups have been established. SPARK, a peer assessment tool, will be used to moderate the group marks to allocate the marks to individuals with the group. Any deviations from due date will be penalized at the rate of 10% per day late for a maximum delay of 3 working days. Unless prior approval in writing has been given by the subject coordinator, assignments more than 3 days late will not be accepted. Hard copies need to be submitted in the lecture and for soft copy submission, you are referred to general Turnitin instructions elsewhere in this outline. Use of plagiarism detection software Academic study should be based on integrity and honesty. Students must therefore demonstrate such values in their own endeavors. Students are advised to refer to the following UTS website which explains to students what plagiarism is and how to avoid it: http://www.uts.edu.au/teachlearn/avoidingplagiarism/ The website also contains clear information and examples for referencing using the Harvard Style, which is required in this subject. Assignments submitted by students will be checked via Turnitin. Any issues detected will be investigated and may lead to severe penalties imposed by the university. Students are therefore required to reference their work thoroughly and seek assistance if they have any questions. Students and teams are also advised to keep their assignments and drafts protected so they are not accessible by others who may copy their work. Access to Turnitin is via the UTSOnline Assignment Folder. Submission of assignments into Turnitin is required on or before the respective assignment due dates. You will see folders for the relevant assessment item within the Assessment Folder. Select the relevant assignment area. To submit your work, click on the link and follow the on-screen instructions. Ensure that you click the “submit” icon. You need to type in the submission title for your paper. Use the following format: Case study (I, II, III, or IV): Last name_ firstname_student number Assessment task (2, 3, or 4 as appropriate): Last name_ firstname_student number OR group number for group assignment. Only submit the "core" of your assignment. Assessment feedback Multiple forms of feedback will be provided to students in this subject including: Formative Feedback: Verbal feedback in relation to students’ questions, comments, class participation, and tutorial activities, as well as generic feedback on assessment tasks. Written feedback on Assignments 1 and 2. Summative Feedback: Students will receive marks on Assignments 1 and 2 and the final exam which will determine whether they meet the requirements for the subject. The subject coordinator will endeavor to return feedback on Assignments 1 and 2 within two teaching weeks of their submission. Students are advised to take note of this feedback on a weekly basis, and use it to inform their decision in relation to enrolment by census data and throughout the semester. Importantly, students need to attend and participate in their tutorials as no written solution guidelines will be issued for tutorial questions, rather, the solutions will be deduced from the tutorial group discussions and presentations, which is guided and facilitated by the tutor. Students are advised to take notes of the answers and the methods by which such answers were deduced. If required, students need to be proactive in seeking feedback from the lecturer/tutor on their work during tutorials. Supplementary assessments 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 10 of 12 No supplementary assessment will be given in this subject. If you miss any piece of assessment through documented illness or misadventure, you should consult with the subject coordinator. In the case of final examination, your "Application for Alternative Examination (due to Illness or Misadventure)" form must be submitted with appropriate documentation to the Student Information & Administration Centre within two working days of the examination. Minimum requirements To pass the subject, students must attempt all items of assessment taks, and obtain at least 50% in total. References Sabherwal, R. and Becerra-Fernandez, I.(2011). Business Intelligence: Practices, Technologies and Management. John Wiley. 1. Turban,E. and Volonino, L.(2011). Information Technology for Managment: Improving Strategic and Operational Performance. 8th edn.Wiley. 2. Avison, D. and Fitzgerald, G. (2006). Information Systems development: Methodologies, techniques and tools. 4th ed. McGraw-Hill. 3. Anderson-Lehman, R., Watson, H.J., Wixom, B.H., & Hoffer, J.A., 2004, Continental Airlines Flies High with Real-Time Business Intelligence, MIS Quarterly Executive, 3, 4, pp 163-176 4. Gangadharan, G.R., & Swami, N., 2004, Business Intelligence Systems: Design and Implementation Strategies, Proceedings of the 2nd International conference on Technology Interfaces, June 7-10, Cavtat, Croatia, pp 139-144 5. Herschel, T., & Jones, N.E., 2005, Knowledge Management and Business Intelligence: The Importance of Integration, Journal of Knowledge Management, 9, 4, pp 45-55 6. Jourdan, z., Rainer, R.K., & Marshallo, T.E., 2008, Business Intelligence, An Analysis of the Literature, Information Systems Management, 25, pp 121-131 7. Negash, S., 2004, Business Intelligence, Communications of The Associoation for Information Systems, 13, pp 177-195 8. Watson, H.J., Wixom, B.H., 2007, The Current State of Business Intelligence, Computer, September issue, pp 96-99 9. Williams, S., & Williams, N., 2003, The Business Value of Business Intelligence, Business Intelligence Journal, Fall issue, pp 1-11 10. Other resources Online support for this subject will be via UTSOnline at http://online.uts.edu.au Graduate attribute development For a full list of the faculty's graduate attributes, refer to the Student Guide. Assessment: faculty procedures and advice Special Consideration If you believe your performance in an assessment item or exam has been adversely affected by circumstances beyond your control, such as a serious illness, loss or bereavement, hardship, trauma, or exceptional employment demands, you may be eligible to apply for Special Consideration. Information about eligibility for special consideration and instructions on how to apply can be found at: http://www.uts.edu.au/current-students/managing-your-course/classes-and-assessment/special-circumstances/special Academic integrity Work submitted electronically may be subject to similarity detection software. Student work must be submitted in a format able to be assessed by the software (e.g. doc, pdf (text files), rtf, html). For information about avoiding plagiarism see: https://avoidingplagiarism.uts.edu.au www.gsu.uts.edu.au/rules/student/section-16.html#r16.2 Academic liaison officer Academic liaison officers (ALOs) are academic staff in each faculty who assist students experiencing difficulties in their studies due to: disability and/or an ongoing health condition; carer responsibilities (e.g. being a primary carer for 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 11 of 12 small children or a family member with a disability); and pregnancy. ALOs are responsible for approving adjustments to assessment arrangements for students in these categories. Students who require adjustments due to disability and/or an ongoing health condition are requested to consult a disability services officer in the Special Needs Service before speaking to the relevant ALO. The ALO for undergraduate students is: Chris Wong telephone +61 2 9514 4501 The ALO for postgraduate students is: Associate Professor Rob Jarman telephone +61 2 9514 2368 Disclaimer This outline serves as a supplement to the Faculty of Engineering and Information Technology Student Guide. On all matters not specifically covered in this outline, the requirements specified in the Student Guide apply. 17/02/2017 (Autumn 2017) © University of Technology Sydney Page 12 of 12