CERA Behavioural Profiles: Orientation to HRM: Mark French CEO founder of cera Israel Tobin Human resource manager Kellie Lincoln Director civil engineering Jonathon Simon Director planning Rachel Amaro Manager drafting office Style Evidence-based Commitment to HRM View of staff View of strategic HRM Approach to problem solving. • Task-focused • Wants to be convinced with evidence before committing to anything. • Committed to HRM, but not well versed. • Task-focused. • Sees staff as a resource to get the job done: ‘if we hire fully-formed adults, A- grade performers, perhaps we shouldn’t have to do a lot in HRM’. • Tends to be revenue and profit-focused • When faced with a specialist problem, he will go with the expert, if he is persuaded. • More relationship-focused than task-focused. • Understands the importance of an evidence- based approach, but needs to sharpen his work in providing these kinds of arguments. • Has a comprehensive understanding of HRM. • Sees staff as valued partners who must be motivated, engaged, skilled up and paid well: ‘people spend 30% of their lives at work – they have to be engaged fully’. • Is more focused on doing good HR initiatives than on results/outcomes- focused. • Willing to compromise in problem solving, but must see some progress. • Has a high concern for ethics and for shaping the culture of CERA towards a fair, inclusive organisation. • Hard –headed, task-focused. • Preference for data/information and evidence to support action. • Interested in HRM, but not sure what it is really about. • Sees staff as important: ‘treat them well, pay them well , and the rest will take care of itself’. • Worried about cost impacts v return. • Reluctant to bend in problem solving, because her area is the driver of revenue for CERA. • Easy going. Balances task and relationship focus. • Tends to be evidence-focused, but will sometimes go along with a solution on the basis of gut feeling. • Has some understanding of the importance of HRM/capability from his previous experience. The most switched on of all the execs. • Sees staff as valuable resources to be nurtured, but only to a point. • Wants to see benefits from any solutions when solving problems. • Tries to be creative in problem solving. • Known as a deal-broker/peacemaker. • Task focused; weaker on relationship focus. • Tends to be persuaded by successful examples where things have been tried elsewhere, even if they are not representative (big fan of apple, google) • Sceptical of need for HRM. Weakest exec in getting onboard with HR. • Management is in control, but should consult staff. Will consult, but in the end will do what she thinks is best for CERA’s bottom line. • Strategic = return on investment. • Tends to be impatient and wants to solve problems quickly and move on. Must see immediate impact, or don’t bother. • Least cost or cost neutral solutions preferred. • Minimum additional workload for her and for her staff. CERA Civil Engineering & Research Associates (CERA) was established in 2007 with the vision of becoming the go-to consulting company in civil construction in Sydney. From the outset our vision has been to provide an integrated planning, design and engineering consulting service, targeting medium to large infrastructure projects in Sydney. Seeing the future in smart structures, we launched our Smart Structures Research & Development Division in 2012, to be a leader in the emerging field of smart construction solutions. Our approach has been to provide high quality, timely planning, structural and civil engineering advice and solutions for our clients, whilst recognising that all of our clients and their needs are different. Our team of experienced and responsive consultants provides a “one stop” approach for total project delivery, offering clients original and highly buildable design solutions that satisfy their cost and time requirements. At CERA, we have a team of qualified, experienced consultants who can help you with planning, design and documentation of all aspects of every structure in-house. Our people have a can-do attitude to the tasks that they are asked to perform, and they pride themselves on going further to exceed the expectations of their clients. In order to achieve our goals, a key focus has been to attract and retain the best available technical and engineering staff, whilst training them to adopt a positive, competent and professional approach that has become the hallmark of CERA. Our consultants work in an environment where initiative is encouraged and excellence is rewarded. We believe that an innovative and enquiring approach is the best way to address our clients' challenges. I believe we have the right team to take on any civil project; and our ongoing investment in the development of our team will keep on raising the standard of project delivery for our clients. Mark French Founding Director