Management Concepts 1101IBA Griffith College Case Re port 2 (CR2) Requirements T12017 page 1 C OURSE Management Concepts 1101IBA A SSESSMENT Case Report 2 (CR2) D UE D ATE Week 1 1 FRIDAY 19 th MAY by 11:59 pm , through our course site, Case Report 2 Moodle Assignment link W ORDS 1200-1500 W EIGHT 30% (marked out of 100) R EPORT C ASE ‘The Leadership challenges of James Riady’ (leading/leadership at the Lippo Group) , available from page 363-364. of your text book. R EPORT O BJECTIVES You are expected to address the following objectives in your report: 1. From your initial understanding of the case context/ background at the Lippo Group (James Riady) case, o utline one (1) Management Issue ( problem, challenge or opportunity ) that would be relevant to managers in relation to leading/leadership . Use Chapter 12 Leading from your Textbook/Week 7 course site resources to assist with identifying a rele vant research area. Also, remember to consider the S WOT analysis tool ; 2. Source relevant academic literature ( at least 5 Journal Articles ) that relate to views/ arguments/ themes about your chosen Management Issue; 3. Use the academic literature to support your claim tha t the Management Issue identified can be considered to be a relevant issue; 4. Identify a relevant Theory/Model that relates to the Management Issue identified, suitably explains the ex istence of the issue, and helps you to understand the issue; 5. Use the academic literature to assist in critically di scussing your chosen explanation and choice of Theory/ Model in a balanced manner; 6. Indicate how the academic literature proposes the Ma nagement Issue you identified could be addressed throu gh a Recommendation. The CR2 will assist in developing your written comm unication, information literacy, secondary research , critical and innovative thinking and academic integrity skills. These skills are critical to ful filling the role of a practicing manager. BEFORE YOU START DEVELOPING YOUR CR2, VISIT APPENDI X A AT THE END OF THE WORK BOOK FOR ADVICE. MODELL ING OF SECTIONS OF PAST STUDENTS PAPERS WILL ALSO BE AVAILABLE ON THE COURSE SITE. IMPORTANT NOTES: 1. This report is NOT a case study; the purpose of the case story is to provide you with a scenario that exposes a Management Issue you can research. 2. A Management Issue is something that managers have to address within their organisation and work (e.g. problems, challenges, or even opportunities or threats relating to the Management approach taken, influencing the management functio ns, requiring consideration). Managers will Management Concepts 1101IBA Griffith College Case Re port 2 (CR2) Requirements T12017 page 2 notice there is an issue because they see symptoms existing in their organisation now, or potential sy mptoms in the future, that do, or can, affect the success of their organisation. By addressing the Ma nagement issue that is connected to these present o r potential symptoms, managers will enhance the operation of their organisation. HINT: Use the SWOT analysis tool to help you identi fy your Management Issue! 3. A minimum of 5 academic standard - or scholarly - r eference sources are required. 4. The Moodle Assignment incorporates Turnitin for mar king, commenting, and text match checking. You wil l receive a mark out of 100 via the Moodle Assignment, on your marking rubric, and portal Grad es area, that will be converted back to a weighted score out of 30 %. R EPORT R EQUIREMENTS Structure ( The CR2 is a report; which means that a Title, Tabl e of Contents and headings are used). The report will have the following structure: 1.0 Introduction (Approximately 150-200 words) The Introduction is essentially an overview of the re port, framing and stating the Management Issue, expla ining the importance of the Management Issue and previewing the report’s overall argument (p resented in a clear statement at the end of the Intro duction). Your argument is critical, as you will need to defend/support your argument through your re port. The statement of argument also helps to establi sh the report’s logical structure. Typically, the following questions are answered: • What is the context (case facts), relating to and/o r leading you, to your chosen Management Issue? Are there any case symptom/s that are important to framing the case? (present these facts briefly – 2 to 3 sentences); • What is the Management Issue? (brief statement – 1 to 2 sentences); • Why is the Management Issue worthy of research? (br ief statement – 1 to 2 sentences); • What is the structure of this report? (brief – 1 se ntence); • What is my argument? ( brief statement – 1 to 2 sentences. This statement links your Theory/Model to your Recommendation. You r argument is developed and explored further in the Critical Disc ussion and Recommendation/s sections of your CR2). These stages help you in framing the Management Issue, supports your research and development of your writi ng in the CR2. Management Concepts 1101IBA Griffith College Case Re port 2 (CR2) Requirements T12017 page 3 2.0 Issue Identification (Approx. 200-270 words) This section presents an outline of the Management Issu e and a discussion of why it is regarded as a Managemen t Issue worthy of further research. In this section you expand on the brief statement - Why is the Management Issue worthy of research? , from your Introduction. This should be supported with research evidence; it is useful if this evidence is empirical ( from Journal articles ). Typically, the following questions are considered: • Why is the Management Issue indeed an issue? (for t he organisation and in the general research); • Why is it worthy of further research? (expansion of the Introduction brief statement, substantiating t he issue’s importance). • What does research show has happened with similar M anagement Issues elsewhere? 3.0 Critical Discussion (Approx. 600-700 words) The Critical Discussion presents your explanation and argument in a logical manner, supported by research evidence ( using a deep, critical approach to discussing your argument ). In this section, focus on comparing and contrasting the author’s arguments from each Journal Article, th rough explaining the relevant Theory/Model, that you argue best helps to u nderstand the Management Issue and why it exists. In o ther words, critically discuss why the chosen Theory/Model addresses the specific Management Issu e identified from the case ( In this section, focus on critically discussing the Theory/Model, rather than the case, with minimal, if any linking back to Lippo Group (J ames Riady) . You must also consider any criticism, including a counter argument (an alternative position – this may be presented through a second Theory/Model , which will support stronger and deeper Critical D iscussion ) to the Theory/Model of focus in your Critical Discussion. Th is is essential in defending your argument through pro viding a balanced Discussion. Typically, the following questions are considered: • What is the Theory/Model that is most relevant? • How does the Theory/Model explain the Management Is sue? • What criticism or alternative/opposite views exist? • Why is the chosen Theory/Model still relevant? Management Concepts 1101IBA Griffith College Case Re port 2 (CR2) Requirements T12017 page 4 4.0 Recommendation/s (Approx. 200-270 words) After the Critical Discussion of the Management Issue and associated Theory/Model, you should explain one (1 ) clear and practical Recommendation ( can be split more specifically into two (2) areas, but no more ) that can be taken by managers to minimise the infl uence of the relevant factors and so reduce the problem or challenge, or maximise the fac tors to capitalise on the opportunity ( your Recommendation/s must be applied to Lippo Grou p (James Riady) . These recommended actions should be supported by y our literature research to explain why they would be of benefit. Your Recommendation/s must be linked to your initial argum ent statement and be practical and manageable in the context of Lippo Group (James Riady). Typically, the following questions are considered: • What does the literature suggest can be done to res olve the Management Issue? • What evidence of success exists? • How do those suggestions apply to the case Manageme nt Issue? • What suggestion/s do I recommend for Lippo Group (J ames Riady)? PLEASE NOTE: Managing change is a broader managemen t concept that you may wish to research and write a bout in your CR2 in relation to your Recommendation/s. 5.0 Conclusion (Approx. 50-60 words) The conclusion completes the report by stating the out comes or implications of the argument or discussion pr esented before. A conclusion has no new evidence but rounds off the report by summarising the main points (Ensure that you link your concluding remarks back to your argument statement from the Introduction). Reference List A Reference List contains the sources of information di rectly used in the report to support the argument. The list should not include reference to material that has not been directly cited - in the report . APA 6 th Edition referencing style is to be used throughout. Management Concepts 1101IBA Griffith College Case Re port 2 (CR2) Requirements T12017 page 6 MARKING RUBRIC Student Name: Student ID: C r i t e ri on E x c e ll e n t V e ry Good Good S a t i s f a c t o ry U n s a t i s f a c t o ry Issue I d e n t i f i c a t i on 5% Issue S t a t e m e n t g i v e n is c o m pr e h e n s i v e a nd relevant to the case a nd refers a pprop ri a t e l y a nd insightfully to t h e re l e v a n t function of m a n a g e m e n t. Issue S t a t e m e n t g i v e n is c o m p re h e n s i v e a nd relevant to the case a nd refers a ppropr i a t e l y t o the re l e v a n t function of m a n a g e m e n t. Issue S t a t e m e n t given i s relevant to the case, bu t may o m i t some important facts and c ond i t i on s; however, does re f e r a ppropr i a t e l y to t h e re l e v a n t function of m a n a g e m e n t. Issue statement i s given but not w e ll f i tt e d to the facts a nd c ond i t i on s of the c a s e ; but m e n t i on s one re l e v a n t function of m a n a g e m e n t. L a c k s a c l e a r issue s t a t e m e n t , o m i t s m e n t i on i n g one re l e v a n t function of m a n a g e m e n t. Marks 4.25 - 5 Marks 3.75 - 4 Marks 3.25 - 3.5 Marks 2.5 - 3 Marks 0 – 2.25 Marks I d e n t i f i c a t i on o f t h e or y re l e v a n t t o Issue i d e n t i f i e d , and a pp li c a t i on w i t h critical d i s c u ss i on 10% Appropriate t h e o ry to the case is critically d i s c u ss e d , t h e i r r e l e v a n c e to t he case i s e x p li c i t l y a nd conclusively m a d e with no errors . At least five journal article sources are cited in the critical discussion. Appropriate t h e o ry is critically d i s c u ss e d , t h e i r re l e v a n c e to case is w e ll argued, at l e a s t five journal article s our c e s are c i t e d in the c r i t i c a l d i s c u ss i on . Appropriate t h e or y is d i s c u ss e d , t h e i r re l e v a n c e t o the case is implicit, at l e a s t five journal article sources are c i t e d in the c r i t i c a l d i s c u ss i on . T h e o ry is d i s c u ss e d , bu t re l e v a n c e is no t apparent; five journal article s ou rc e s are c i t e d , but c r i t i c a l discussion is no t enhanced by t h e c i t a t i on s. No theory is incorporated, and/or there is no attempt at c ri t i c a l d i s c u ss i on using citations. The minimum of five sources have not been met. Marks 8.5 - 10 Marks 7.5 – 8.25 Marks 6.5 - 7.25 Marks 5 - 6.25 Marks 0 – 4.75 Marks Issue re s o l u t i on based upon m a n a g e m e n t t h e or y 10% P ro v i d e s r e c o mm e nd a t i on/ s and conclusion/s for m a n a g e m e n t which a r e c o m pr e h e n s i v e or c r e a t i v e, with inspired actionable outcomes that are supported. P ro v i d e s r e c o mm e nd a t i on/ s and conclusion/s for m a n a g e m e n t, which a r e c o m pr e h e n s i v e or c r e a t i v e, which are logical, actionable and are supported. Provides re c o mm e nd a t i on/ s and conclusion/s for m a n a g e m e n t, w h i c h are logical, a c t i on a b l e, and to some degree supported. P ro v i d e s op i n i on s or statements c on c e rn i n g management, but are unsupported. Recomm endations are logical and actionable but contain some errors. Does no t pro v i d e a n y m a n a g e ri a l i n s i g h t s t o w a rd re solving t h e issue . Poorly f or med or non-existent re c o mm e nd a t i on and conclusion. Marks 8.5 - 10 Marks 7.5 – 8.25 Marks 6.5 – 7.25 Marks 5 – 6.25 Marks 0 – 4.75 Mar ks Written Communication: Report format supported by theory with appropriate referencing and citation. 5% Excellent writing, Business Report structure is complete with no errors, is logical and arguments are fully supported. Citation Style is excellent and there are no errors in usage. Mostly error free writing supported by a complete and logical business report structure and supported by citations appropriately. Minor errors in citation style and usage. Written expression has a few obvious errors but within a complete and logical business report structure; sources are mentioned without any major errors or omissions in the way citations are used. Written expression has errors and/or lacks some elements of the business report structure; sources are mentioned but with errors or omissions in the way citations are used. Written expression has many errors, business report format is not used, incorrect citation and formatting style chosen; sources are absent with many errors in how citations are used. Marks 4.25 - 5 Marks 3.75 - 4 Marks 3.25 - 3.5 Marks 2.5 - 3 Marks 0 – 2.25 Marks Comments: Total /30 Management Concepts 1101IBA Griffith College Case Re port 2 (CR2) Requirements T12017 page 7 Quick-check Questions to support your writing: Introduction & argument - Has a suitable Management Issue been identified with respect to the case context (facts)? Has the argument and reasoning been clearly stated? Issue identification - Is the Management Issue relevant to the facts of the case identified? Is the Management Issue and argument outlined effectively along with an explanation? Has literature been used to suit ably support the Management Issue? Critical Discussion - Has suitable Theories/Models, or at the very least one Theory/Model been identified that is relevant to th e Management Issue? Has the Theory/Model been used to suitably explain the Manage ment Issue? Has the explanation been critically conside red in a balanced manner? Has the use of the Theory/Model been justified – or defended – even tho ugh there is criticism? Recommendation - Has a suitable (practical and actionable) Recommend ation been offered? Has the Recommendation been sup ported in literature? Has the Recommendation been applied to the case situation? Conclusion - Does the Conclusion summarise the report argument and findings without adding new material? Research - Are there at least 5 articles from refereed journals a nd are the articles used clearly relevant to the Man agement Issue and concepts discussed? Referencing - Is the work of other writers acknowledged accurately, consistently and completely, both with in-text citat ions and in the R eference list? Clarity, Presentation, Format and Proofreading - Is the review written in concise sentences and clear l anguage? Is it free of grammar, spelling and punct uation errors? Is it presented in the appropriate format a nd word-processed, using a standard 12pt font, one-an d-a-half line spacing on white single-sided A4 paper with suitable margins and page numbers?