EXTernal Subject Outline Subject Name: Operations Management Subject Code:BX2062 Study Period:1 Study Mode:External Campus:Townsville and Cairns Subject Coordinator:Dr Murray Prideaux. Subject Lecturer:Dr Murray Prideaux. Subject at a glance Weekly Engagement  Assignments 1 – 2 parts Exam 1 Group Work  We acknowledge the Traditional Owners of the lands and waters where our university is located and actively seek to contribute and support the JCU Reconciliation Statement, which exemplifies respect for Australian Aboriginal and Torres Strait cultures, heritage, knowledge and the valuing of justice and equity for all Australians. Pre-requisites: Nil This subject outline has been prepared by Dr Murray Prideauxfor the College of Business Law and Governance, Division of Tropical Environments and Societies, James Cook University.Updated *** [insert date last updated]. Q1. This subject is offered across more than one campus and/or mode and/or teaching period within the one calendar year. Yes☺ Q2. If yes [Q1], the design of all offerings of this subject ensure the same learning outcomes and assessment types and weightings. Yes☺ Q3. If no [Q2], _________________________ has authorised any variations, in terms of equivalence. Subject Outline Peer Reviewer Name Terrie Paterson Position Online Learning Developer Date Reviewed 03/02/2017 © Copyright 2017 (V2017-1) This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism, or review as permitted under the Copyright Act, no part may be reproduced by any process or placed in computer memory without written permission.   Contents Section 1. Subject at a glance 4 1.1 Student participation requirements 4 1.2 Key dates 5 Section 2. Subject details 5 2.1 Subject description 5 2.2 Course and Subject learning outcomes 5 2.3 Learning and teaching in this subject 6 2.4 Student feedback on subject 7 2.5 Subject resources and special requirements 7 Section 3. Assessment details and other requirements 8 3.1 Requirements for completion of subject 8 Important advice relating to examinations: 8 3.2 Feedback on student learning 8 3.3 Assessment tasks 9 Section 4. Submission and return of assessment 12 4.1 Submission and return of assessment 12 Section 5. Subject calendar 13 Section 6. Rubrics 15 Section 7. Student Support 17 Section 9. Peer Assessment Sheet 18   Staff Contact Details Teaching team Staff member Room Phone Email Consultation times* Subject Coordinator Dr Murray Prideaux 27-213 14550 [email protected] By Appointment Lecturer Dr Murray Prideaux 27-213 14550 [email protected] By Appointment Please email [email protected] for assistance with all educational technology/online challenges. Support Officers (SSO’s)are available. SSO’s can provide non-judgemental confidential advice, act as an interface between students and academic staff and can be your first point of contact for any queries you may have. Contact Details: Campus Phone Email Susan Wright Townsville 4781 4163 [email protected] Natasha Garvey Cairns 4232 1087 Section 1. Subject at a glance 1.1 Student participationrequirements The JCU Learning, Teaching and Assessment Policy (4.3) indicates that,“a 3 credit point subject will require a 130 hour work load of study-related participation including class attendance over the duration of the study period, irrespective of mode of delivery”. This work load comprises timetabled hours and other attendance requirements, as well as personal study hours, including completion of online activities andassessment requirements. Note that “attendance at specified classes will be a mandatory requirement for satisfactory completion of some subjects” (Learning, Teaching and Assessment Policy, 5.10); and that additional hours may be required per week for those students in need of English language, numeracy or other learning support. Key subject activities Time Day/ Date Room/ Location Recorded Lecture presentations are available in the subject materials folder in LearnJCU Online Tutorial/Practical 6:00 – 7:00pm Tuesday 21 Feb 2017 Blackboard Collaborate Online Tutorial/Practical 6:00 – 7:00pm Tuesday 21 Mar 2017 Blackboard Collaborate Online Tutorial/Practical 6:00 – 7:00pm Tuesday 11 Apr 2017 Blackboard Collaborate Online Tutorial/Practical 6:00 – 7:00pm Tuesday 02 May 2017 Blackboard Collaborate Online Tutorial/Practical 6:00 – 7:00pm Tuesday 23 May 2017 Blackboard Collaborate For information on the days and times when lectures, tutorials, workshops, etc. are scheduled for all of your subjects, visit JCU Lecture Timetablesat http://www.jcu.edu.au/ttable/ For information regarding class registration, visit the class registration schedule at https://www.jcu.edu.au/students/enrolment/class-registration-schedule   1.2 Key dates Key dates Date Census date see2017 Study Period and Census Dates Last date to withdraw without academic penalty see2017 Study Period and Census Dates Assessment task One (1) -(50% overall) 1. Component One (1) – (15%) 2. Component Two (2) – (35%) DueWednesday 05 April 2100 hrs DueWednesday 17 May 2100 hrs Assessment task Two (2) -(50%) Exam Period Section 2. Subject details 2.1 Subject description Welcome to BX2062 Operations Management (OM). The subjectemphases the role of operations management within the book ends ofthe supply chain and inbound and outbound logistics in the business world. Effective OM is a critical business imperative and as such the subject is positioned as a second-year subject in the business major. Collier and Evans (2012 p. 1) describe OM as ‘the science and art of ensuring that goods and services are created and delivered successfully to customers’. NO business is able to survive, let alone thrive, without efficient and effective OM. Aspects of OM studied in this subject include: value chains, measuring performance, operations strategy, technology, goods and service design, process selection, facility and work design, introduction only to supply chains, capacity management, forecasting and demand, managing inventories and resources, quality management, control, lean operating systems, six sigma and an introduction to project management. An emerging global theme within OM is sustainability. Esty and Winson (2012) note that sustainability is starting to impact all aspects of a business operation from supply chain and logistics to the processes and facility producing the goods and services through to the customer. Subject Description Operations Management (OM) is a transformation process and can be described as the management of producing goods and services in a sustainable and environmentally responsible way to customers. BX2062 builds on the generic management principles learnt in first year to explore the critical role of OM in a modern customer focused organisation. The subject examines the role of operations in providing capability to implement an organisation's strategy. This is achieved through(1)identifying the strategic and competitive nature of OM; (2)building the key operational foundations for success - profit, strategy, value and process; and (3) developing the key components of value - capabilities, cost, quality, timeliness; manage the resources that create value - forecasting, inventory, introduction to logistics, capacity, and facilities and understand the frameworks of integrative management - SCM, lean systems and constraint management. 2.2 Course and Subject learning outcomes Itis importantfor youto understandhowthe courselearningoutcomesarebeingaddressedbythe subjectthroughspecificsubjectlearningthatyouaretoachieve.Thefollowingtableshowsthealignment between thelearningoutcomesatthecourseandsubjectlevel. Successfulcompletionthissubject you willbeableto: Subject Learning Outcome Assessment 1. Explain the fundamentals of Operations Management (OM) and the seamless, integration between logistics, operations, and the customer Sessions 1 through 12. Group activities, and integrated case studies, literature critique, group/individual assignment and exam 2. Evaluate supply and demand parameters for maximum utilisation of resources and minimisation of waste From week 2 onwards as part of group activities originating from chapter 2 onwards. The group/individual assignment and exam Course Learning Outcomes Assessment 1. Demonstrate essential knowledge necessary for a career in business related professions Literature review application; Final Exam 2. Apply critical thinking to address issues in business Literature review application; Assignment and Exam 3. Convey information clearly and fluently, in high quality written form appropriate for their audience Literature review application; Assignment; Final Exam 4. Apply technical skills, including numeracy, necessary for professional practice in business Final Exam Students who successfully complete this subject will be able to: I. Identify the reasons behind the growth of sustainable production II. Validate the linkages between OM systems, process, concepts and principles III. Reflect on the importance of OM to organisations and apply OM principles IV. Identify appropriate peer-reviewed academic literature, critically consider the findings of the literature and apply to ‘real-world’ organisation These outcomes will contribute to your overall achievement of course learning outcomes. 2.3 Learning and teaching in this subject This subject uses a combination of approaches to teaching and learning, including both student centred and teacher directed approaches. The content of the subject is disseminated using a variety of teaching strategies including workshops, group work, case studies, discussions, simulations, and readings. You will be made aware of the expected learning outcomes, how such outcomes are relevant to OM and the resources that support the learning outcomes of this subject. You are expected to be an active participant in the learning process and are encouraged to participate in workshops and undertake weekly readings. Beyond the classroom your learning experience will be greatly enhanced if you collaborate and share ideas with other students. One easy way to achieve this is to form a study group with 2-3 other students with similar needs and expectations. Your lecturer can assist with this.Students are expected to be active participants in the learning process and are encouraged to participate in the lectures, workshops/tutorials and undertake weekly chapter/case readings. Tips on how to get a good grade  Read the assigned materials prior to class.  Make a copy of the PowerPoint slides and add extra notes from the lecture and your own reading.  Try to relate the concepts read to a current situation for a practical application of the theory/concepts.  Actively listen to the lectures, presentations and discussions.  Participate in the discussions. If you participate, you will get a better understanding of the concepts with the added bonus that you will remember the material more during exam times. We all learn from each other.  If you do not understand something, ask. If you are too shy or are intimidated to ask during the lecture or tutorial, ask after class. Try to remember, there is no such thing as a silly question. If you are confused or wondering about something presented in class, I can virtually guarantee that others are confused or wondering about the same thing. So please, ask for clarification – help the class!  Look for practical examples of operations management in everyday situations. Ask questions like which could the service here be improved and if yes, how and what should be done differently, how is the firm engaging in sustainable manufacturing practices?  Participate in the group activities. Take interest in your class and classmates.  Have a positive attitude. Your education is an investment in your future. Failure to put in the work and effort required to be successful in this subject is likely to lead to poor results or failure in the subject. Effort equals result. It is your choice to be successful or not. Online Tutorials Online tutorials are the only real time source of communication in this subject. They provide the opportunity to consolidate and apply your knowledge and ask questions. Logging in to an online tutorial is through LearnJCU via the link provided under ‘Online Tutorials’ will open up Blackboard Collaborate Ultra. You will need the following in order to participate and fully benefit from the sessions.  Decent and reliable broadband internet connection.  Blackboard Collaborate Ultra is only supported in certain browsers, we currently recommend only using the latest version of Google Chrome browser a free download from: https://www.google.com.au/chrome/  A USB connected headset with microphone. Noise cancelling capabilities optional but preferable.  Webcam 2.4 Student feedback on subject As part of our commitment at JCU to improving the quality of our courses and teaching, we regularly seek feedback on your learning experiences. Student feedback informs evaluation of subject and teaching strengths and areas that may need refinement or change. YourJCU Subject and Teaching Surveys provide a formal and confidential method for you to provide feedback about your subjects and the staff members teaching within them. These surveys are available to all students through LearnJCU. You will receive an email invitation when the survey opens. We value your feedback and ask that you to provide considered feedback for each of your subjects. Subject feedback will be available through LearnJCU – see the feedback button. 2.5 Subject resources and special requirements Prescribed textbook Bozarth, C.C, Handfield, R.B. (2016) Introduction to Operations and Supply Chain Management (4th ed), Boston, Pearson. The textbook has a range of additional resources available through the Pearson website. Please make use of those resources to enhance your understanding of the subject material and the absolute relevance of the subject to the day-to-day operations and life of any organisation. Textbooks are available to purchase online through The Co-op Bookshop. The JCU Library has limited copies of all prescribed textbooks available for 2 day loans. Online and Electronic Resources To be successful in this subject you are required to research, read and apply a wide range of peer-reviewed academic journal articles., The the following resources will assist you to source the published research required: 1. A subject libguideis available at http://libguides.jcu.edu.au/referencing and http://libguides.jcu.edu.au/content.php?pid=63980&sid=472370 2. The libguide provides details on in-line resources, assignments, referencing, plagiarism, books and journals. If you have little experience in searching for electronic peer-reviewed journals, see the library staff for assistance. Subject Website on LearnJCU The subject website islearnjcu.jcu.edu.auThe subject site providescomprehensive subject material. Login using your JCU email username and password. The site for this subject is open to all participants enrolled in the subject at least seven days prior to the commencement of the subject. Browser requirements for LearnJCU are provided on the opening webpage of LearnJCU. Section 3. Assessment details and other requirements 3.1 Requirements for completion of subject In order to pass this subject,you must: • attempt all assessment items and • obtain a final mark of at least 50% and • obtain at least an average of 50% over all supervised individual assessment components within the subject. Any student who does not achieve a pass in the invigilated components may, in exceptional circumstances, be reviewed by the College Assessment Committee. Submitting Assignments 1. All of the on course assignmentsare to be submitted electronically via the LearnJCU drop box Any assessment submissions must be your own work: 1. Do not copy from another student. 2. Reference ALL sources – do NOT attempt to pass someone else’s work off as your own work. If in doubt – reference the source. 3. Refer to the JCU Policy Library Academic Misconduct and Plagiarism, which can be accessed at: https://www.jcu.edu.au/policy/student-services/student-academic-misconduct-requirements-policy. 4. By submitting your answers online you are acknowledging that the answers are entirely your own work. Final Examination This subject requires you to sit a Final Exam. The exam weighting is 50% JCU has arranged external exam centres around Australia. Your exam centre will be assigned to you based on your Semester Residential Address in eStudent and you will be sent a letter advising the centre details. Thereforeit is vitally important that you have the correct address details lodged on e-student. If you are an external student living in proximity to Cairns or Townsville, your exam location [campus + room details] will be published via the Students Online area of the JCU website. Visiting this area of the website will provide you with an access path to your personal examination timetable. Please note that a draft exam timetable is published 7 weeks prior to the scheduled commencement date of the exam period. The final exam timetable is published 5 weeks before the commencement of the exam period. The examination period for SP1 2017 has been scheduled in the Important Dates calendar: https://www.jcu.edu.au/students/important-dates Important advice relating to examinations: If you experience difficulties or serious circumstances before or up to the day of your exam, which you believe may affect your ability to sit the exam successfully or perform at your best; you can apply for special consideration in the marking of your exam. Please see the JCU Special Consideration, Supplementary, Deferred and Special Examinations Requirements http://www.jcu.edu.au/policy/allitoz/JCUDEV_005344.html If you are unable to attend an exam at the scheduled time due to extenuating circumstances/circumstances beyond your control, you may apply for a deferred exam. Deferred exams are granted in exceptional circumstances such as severe medical conditions or family or personal trauma. For further information, visit http://www.jcu.edu.au/student/assessmentexams/exams/JCU_096513.html Assessment items and final grades will be reviewed through moderation processes (Learning, Teaching and Assessment Policy, 5.13-5.18). It is important to be aware that assessment “is always subject to final ratification following the examination period and that no single result represents a final grade in a subject” (Learning, Teaching and Assessment Policy, 5.22.). Release of Marks/Results Assessment scores that you achieve are made available in the MyGrades item within LearnJCU. You will be advised via an announcement or email that results and feedback are available. In LearnJCU see the Help and Support → How To… → Viewing your Results, for further instructions. 3.2 Feedbackon student learning Assessment feedback will be provided, subject to the lecturer’s workload, within 21 days of submission, where applicable, Assessment one (1) is graded using rubrics with appropriate feedback and will be returned via LearnJCU grade centre. 3.3 Assessment tasks ASSESSMENT TASK 1: Comprehensive Practical Application This assessment item has TWO components. NOTE: Both parts must be submitted. Assessment can be completed individually or in a group (max 4) – IMPORTANT – there will be no changes permitted for component two. Choose wisely. Groups must fill out relevant paper work – see LearnJCU link. Aligned subject learning outcomes Component One • SLO1: Explain the fundamentals of OM and the seamless integration between logistics, operations, and the customer • SLO2: Evaluate supply and demand parameters for maximum utilisation of resources and minimisation of waste • CLO1: Demonstrate essential knowledge necessary for a career in business related professions • CLO2: Apply critical thinking to address business issues • CLO3: Convey information clearly and fluently, in high quality written form appropriate for their audiences Aligned subject learning outcomes Component Two • SLO2: Evaluate supply and demand parameters for maximum utilisation of resources and minimisation of waste • SLO3: Identify the reasons behind the growth of sustainable production • SLO4: Validate the linkages between OM systems, process, concepts and principles • SLO5: Reflect on the importance of OM to organisations and apply OM principles • SLO6: Identify appropriate peer-reviewed academic literature, critically consider the findings of the literature and apply to ‘real-world’ organisation • CLO2: Apply critical thinking to address issues in business • CLO3: Convey information clearly and fluently, in high quality written form appropriate for their audiences Group or individual Group or Individual – NOTE: Both components MUST be done as a group or individual. MAXIMUM group size is four (4) If working in a group, a PEER EVALUATION SHEET is required to the submitted with the assignment. See section 9 of this guide for a copy. Weighting 50% overall Length For BOTH components 4000words (+or -10%)excluding title page, executive summary, table of contents and reference list Component One (1) – 1500 words Component Two (2) – 3000 words Total word count for the final report is 4500 words ONLY the final report, which incorporates the updated component one and component two, is to be submitted. You are NOT required to hand in a separate component two and a final report. The word limit is for the submission by either an individual or one submission per group. Due date Component One (1) – Wednesday05 April by 2100 hrs (week 6) Component Two (2) – Wednesday 17 May by 2100 hrs (week 12) ASSESSMENT TASK 1: DESCRIPTION This assessment item has two interlinked components: Component One Select an existing international company based in Australia or in your home country and conduct an analysis of the company through an Operations Management (OM) lens. Component One requirements (15%): Choose an AUS organisation that EXPORTS AUS goods or services to other countries OR Choose an AUS organisation that IMPORTS goods or services to AUS *International students may choose their home country * see list below for industries NOT acceptable * an organisation can only be used by one group/individuals; duplication will not be accepted Organisation XXX 1 Analyse the value & supply chain and other Operational Management involved in the company 2 An appropriate OM framework must be used 3 Describe the organisation from an OM perspective 4 Describe all OM activities The following industries are not permitted: Sugar mill An Airport A Seaport Bunnings Supermarkets – Coles, Woolworths, Aldi, IGA, etc. Presentation of component 1 Report format consists of: • Title page • Table of Content • Content/analysis/Conclusion – 1500 words • Reference List Recommendations or suggestions are not necessary – no opinions / thoughts; stick to the facts. Component Two(35%) – Recommendations Based On Literature Application • Component 2 (continuation of component 1) • Same groups/individual as component 1 Organisation 1. Identify and select 3 key OM issues where there are weaknesses which require change(s) and/or improvement based on your analysis. NOTE: The analysis of the 3 key OM issues and their weaknesses must be thorough and detailed. Research 2. Find/research current (max 5 years old) peer reviewed academic journal articles on your identified OM issues and weaknesses. Trade journals, newspapers or similar non-peer reviewed sources are not acceptable. Research and reference to a range of peer-reviewed academic journals is required to ensure identification and application of relevant research to inform the development of valid and appropriate OM recommendations for the organisation. Consider other industries when researching your issue/weakness. ie The research identified as being appropriate to the selected organisation could have been, for example, conducted in a different industry, but has relevance to the selected organisation. 3. Look at the findings of the journal articles you select: 3a Critically think about the research findings 3b Consider HOW the findings are described in the article and if they could apply to the improvement of the OM issue you selected for your organisation. 3c You are NOT reviewing the article – focus on the connection of the findings and your issues (OM weaknesses identified in the organisation). 4. Consider using EndNote to file/save your articles. If you do not have a copy of Endnotes – download from the library website and use it for all references in Assessment One. You can use Endnotes for all your subjects. PDF of articles will need to accompany your submission. http://libguides.jcu.edu.au/ 5. Develop appropriate recommendations to improve the OM of the organisation. 6. Your recommendations to improve the weaknesses are to be based on the research articles you have found and read. Your recommendations - to improve the identified OM weaknesses of the organisation- must be supported/based by a minimum 3 journal articles/literature 7. Explain how the findings from your research are applicable to the weaknesses identified and will improve OM outcomes for the organisation. 8. Demonstrate how the improvements can be implemented in to the OM 9. Discuss the potential benefits of each recommendation 10. Changes / improvements must be specific and relevant to the organisation in terms of size of the organisation and the complexity & context of the issue A general description of the theory without demonstrated critical thinking that is literature based and application to the selected case organisation is likely to result in a failure. Notes to Content of Component Two • Discuss the weaknesses identified in the organisations OM. • Remember, you are looking for peer-reviewed academic journal articles NOT trade journals, newspapers or similar non-peer reviewed sources. • Discuss the Research Findings from each peer-reviewed journal article HOW they apply to the identified weaknesses • Apply the Research Findings. This may include contextualisation of the findings for the selected organisation. • State the specific recommendations. NOTE: justification, discussion and benefit of the recommendation is required. • To write your response for component two, consider the following: a. Critically consider the findings of the peer-reviewed journal articles. This means that you are NOT conducting an academic review of the articles. You are ONLY considering the findings of the research being reported in each article. b. Explain how the findings of each article are to be applied to the operations of the selected organisation to improve OM outcomes. Presentation of Component Two– Final Report Component 1 (Identification & present issues and weaknesses) + Component 2 (Research, application and recommendations) = Final Report to submit to lecturer + + PDF copies of all journal articles used (Include a copy of the peer-reviewed academic journal articles selected with the assignment submission. NOTE: submit separately through the journal articles drop box in LearnJCU). Report format consists of: • Title page • Executive Summary • Table of contents • Content/analysis/Conclusion – edited and updated component 1 – 1500 words • Content/Recommendations/Conclusion – 3000 words • Reference List The word count does NOT include the following in the word count - title page, executive summary, table of contents and reference list. ASSESSMENT TASK 1: CRITERIA SHEET The Assessment criteria sheets for both components are in section 6. ASSESSMENT TASK 2: EXAMINATION Aligned subject learning outcomes • CLO5: Validate the linkages of OM • KLO1: Demonstrate essential knowledge necessary for a career in business related professions • SLO3: Convey information clearly and fluently, in high quality written form appropriate for their audiences • ALO1 Apply technical skills, including numeracy, necessary for professional practice in business Individual The exam is an INDIVIDUAL assessment item Weighting 50% Date During the examination period Duration Two (2) hours – Closed book see Special Consideration, Supplementary, Deferred and Special Examinations Policy ASSESSMENT TASK 2: EXAMINATION DESCRIPTION You will be required to complete a two-hour end of teaching period exam during the University’s exam period. The University will determine the date and time of the final exam and will provide exam timetables towards the end of the teaching period. All aspects of the subject are eligible for examination. The lecturer will clearly focus students study preparation in the review/exam preparation session, week 13. The examination will NOT be discussed at any other time during the semester. ASSESSMENT TASK 2: EXAMINATION CRITERIA The examination will consist of two (2) parts. Part 1 – Short answer issues Part 2 – An application case study The style of questions will test your knowledge of operations management to demonstrate knowledge, application and integration of the concepts within a ‘real world’ context. You areexpected to obtain at least an average of 50% for the examination which is the only invigilated component (supervised individual assessment) in thesubject. In order to pass this subject overall, you must obtain a final mark of at least 50% to pass the subject. If you do not achieve a pass in the invigilated component, yourassessment may, in exceptional circumstances, be reviewed by the School Assessment Committee. Section 4. Submission and return of assessment 4.1 Submission and return of assessment Theabilitytoadheretodeadlinesisahighlydesirableattributethatemployersseek inourgraduates.Rightfrom thebeginning,newstudentsshouldacquirethehabitofmeetingdeadlinesfortheirwork,byorganisingtheir studytimeappropriately.Thefollowingpoints applyto thesubmissionofassessment: 1. Assessment One (both components) must be submitted: o Electronically via the Assignment Drop Box via the LearnJCU subject site. 2. The assessment will be returnedwith feedback, subject to the lecturer’s workload,within 21 days after submission, 3. Extensionswill be granted incasesof illnessor personalissues(supported by strong evidence – at least medicalcertificate/counsellor’s statementrequired).It is at the discretion of the subject coordinator/lecturer that extension s will be granted for inescapable, unexpected, documented work commitments (provide documentation). 4. You must contact your lecturer well before the due date if you are likely to require an extension. 5. Wherenopriorextensionhasbeenapproved,latesubmissionswillincurapenaltyof5% of the total mark available perdayincluding part-days, weekends and public holidays.Assessmenttaskswillgenerallynotbe graded after14dayspasttheduedate. 4.2 Plagiarism and referencing Plagiarism occurs when writers claim ownership of written words or ideas that are not their own. Plagiarism is a form of cheating and any instances of plagiarism will be dealt with promptly according to University procedures. Please see the JCU Student Academic Misconduct Requirements Policy • www.jcu.edu.au/policy/student-services/student-academic-misconduct-requirements-policy Also see the definition of self plagiarism in the JCU Learning, Teaching and Assessment Policy and note policy statement 5.9 in regard to submission of one’s own work that has been previously submitted for assessment and received a grade www.jcu.edu.au/policy/learning-and-teaching/learning-teaching-and-assessment-policy Referencing is a systematic way of acknowledging the sources that you have used. Students should check out the very helpful online resources relating to academic writing, referencing and avoiding plagiarism at: • Writing and Maths Skills Online www.jcu.edu.au/students/learning-skills/learning-skills-online(In particular, the booklet Summarising, Paraphrasing & Avoiding Plagiarismis a very useful guide). • The Referencing Libguide http://libguides.jcu.edu.au/referencing • What is Plagiarism? www.jcu.edu.au/students/exams-and-results/what-is-plagiarism If you are NOT sure, find out. Don’t risk failing the assessment or the subject because of plagiarism. If it is ‘OK’ in your country, it is NOT here. Section 5. Subject calendar Week/Date/Module Subject Activity Readings/Preparation Relationship to Assessment 1 Operations and supply chain management Introduction to subject Assessment discussion and initial consideration of study organisation Text chap 1 Assessment 1 and 2 2 Operations and supply chain management Key Point lecture Group formation and selection on study organisation Text chap 2 Assessment 1 and 2 3 Operations strategy in a global environment * Industry Visit. On-line student living in Townsville are welcome to participate in the visit. Make your own way to organisation Operations Strategy in a Global Environment On-line reading Assessment 1 and 2 4 Developing products and services, and Design Thinking Key Point lecture Case study Design Thinking application Text chap 15 Research design thinking Assessment 1 and 2 5 Business processes, and Process choice and layout decisions Key Point lecture Case Study Assignment application Text chap 3, and Text chap 4 On-line reading Assessment 1 and 2 LR LECTURE RECESS 6 Managing quality, and SPC Key Point lecture World Cafe Text chap 5 On-line reading Assessment 1 and 2 7 Good Friday 14/04/2017 Managing capacity Key Point lecture Case application Assignment application Text chap 6 Assessment 1 and 2 8 Easter Monday 17/04/2017 Supply Management Key Point lecture Group application and presentations Text chap 7 Assessment 1 and 2 9 ANZAC Day Tuesday 25/04/2017 Logistics Key Point lecture Exercise – reverse logistics World Cafe Text chap 8 Assessment 1 and 2 10 Labour Day Monday 01/05/2017 Forecasting, and Sales and operations planning Key Point lecture Discussion questions Group application and presentations Text chap 9, and Text chap 10 Assessment 1 and 2 11 JIT and Lean Key Point lecture Supply Chain challenges Final World Cafe Text chap 13 Assessment 1 and 2 12 Managing inventory, and Managing production Key Point lecture Research questions Video case Text chap 11, and Text chap 12 Assessment 2 13 Pulling it all together, Subject review, and Exam preparation Subject summary Study focus Exam preparation All relevant material Assessment 2 SV STUDY VACATION * Please note that the sequence of some topics may change due to availability of staff, industry availability, resources or due to unforeseen circumstances.   Section 6. Rubrics Assessment One –Component One 15% Criteria High distinction 85 – 100% Distinction 75 – 84% Credit 65 – 74% Pass 50 – 64% Unsatisfactory 0-49% Mark Describes the organisation Accurately describes the organisationfrom an OM perspective. Discusses value and supply chains and relevant OM issues SLO1/ CLO S2; S3 Weight: 5% Demonstrated advanced ability to critically analyse, evaluate, describe and discuss essential OM concepts relevant to the organisation in terms of size, complexity and context Demonstrated a sound ability to analyse, evaluate describe and discuss essential concepts relevant to the organisation in terms of size, complexity and context. Demonstrates basic critical ability to analyse, evaluate describe and discuss essential concepts relevant to the organisation in terms of size, complexity and context Demonstrated minimum ability to analyse, evaluate describe and discuss essential concepts relevant to the organisation in terms of size, complexity and context Demonstrated an unacceptable ability to analyse, evaluate describe and discuss essential concepts relevant to the organisation in terms of size, complexity and context Analysis – Application of appropriate OM Framework Explains each element of OM Framework as it applies to the selected organisation. Identify all the OM activities involved. SLO2/CLO S2; S3 Weight: 10% Demonstrated an advanced ability to critically analyse the organisation through an appropriate OM Framework, describes and discusses essential concepts relevant to the organisation in terms of size, complexity and context Demonstrated a sound ability to critically analyse the organisation through an appropriate OM Framework describes and discusses essential concepts relevant to the organisation in terms of size, complexity and context Demonstrates a basic critical ability to critically analyse the organisation through an appropriate OM Framework, describes and discusses essential concepts relevant to the organisation in terms of size, complexity and context Demonstrated aminimum ability to critically analyse the organisation through an appropriate OM Framework, describes and discusses essential concepts relevant to the organisation in terms of size, complexity and context Demonstrated an unacceptable ability to critically analyse the organisation through an appropriate OM Framework, describes and discusses essential concepts relevant to the organisation in terms of size, complexity and context Total /15% Component Two 35% Identification of OM Weaknesses Discusses and explains the nature of the weaknesses identified. Weight: 5% Demonstrated an advanced ability to identify, describe and discuss critical OM weaknesses. Demonstrated a sound ability to identify, describe and discuss critical OM weaknesses. Demonstrated a basic ability to identify, describe and discuss critical OM weaknesses. Demonstrated a minimum ability to identify, describe and discuss critical OM weaknesses. Demonstrated an unacceptable ability to identify, describe and discuss critical OM weaknesses. Review Findings Identifies the peer-reviewed journal articles Describes relevance of findings of each peer-reviewed journal article SLO1/ CLO S2; S3 Weight: 5% Demonstrated an advanced ability to critically analyse the articles, identify and discuss key findings that can be applied in context to improve/change OM in organisations. Demonstrated a sound ability to critically analyse the articles, identify and discuss key findings that can be applied in context to improve/change OM in organisations. Demonstrates a basic critical ability to critically analyse the articles, identify and discuss key findings that can be applied in context to improve/change OM in organisations Demonstrated a minimum ability to critically analyse the articles, identify and discuss key findings that can be applied in context to improve/change OM in organisations. Demonstrated an unacceptable ability to critically analyse the articles, identify and discuss key findings that can be applied in context to improve/change OM in organisations. Application of research findings Consider HOW findings described in the article can be applied to improve the OM operations of your selected organisation. Weight: 5% Demonstrated an advanced ability to describe how research can be applied to improve organisational OM operations Demonstrated asound ability to describe how research can be applied to improve organisational OM operations Demonstrated abasic ability to describe how research can be applied to improve organisational OM operations Demonstrated aminimal ability to describe how research can be applied to improve organisational OM operations Demonstrated anunacceptable ability to describe how research can be applied to improve organisational OM operations Critical Thinking – Recommendations a. State each recommendation. b. Explain how the findings of each article selected can be applied to the operations of the selected organisation to improve OM outcomes. SLO2/CLO S2; S3 Weight: 5% Demonstrated an advanced ability to discuss, explain and justify how the application of the articles findings, can be applied to the operations of the selected video to improve operational outcomes in-terms of size, complexity and context. Demonstrated a sound ability to discuss, explain and justify how the application of the articles findings, can be applied to the operations of the selected video to improve operational outcomes in-terms of size, complexity and context Demonstrates a basic critical ability to discuss, explain and justify how the application of the articles findings, can be applied to the operations of the selected video to improve operational outcomes in-terms of size, complexity and context Demonstrated a minimum ability to discuss, explain and justify how the application of the articles findings, can be applied to the operations of the selected video to improve operational outcomes in-terms of size, complexity and context Demonstrated an unacceptable ability to discuss, explain and justify how the application of the articles findings, can be applied to the operations of the selected video to improve operational outcomes in-terms of size, complexity and context Implementation and Potential Benefits Discusses implementation and benefits of recommendations Justified and supported. SLO2/CLO S2; S3 Weight: 10% Demonstrated an advanced ability to develop, discuss and justify appropriate recommendations stemming from the literature, that are relevant to the organisation. Demonstrated a sound ability to develop, discuss and justify appropriate recommendations stemming from the literature, that are relevant to the organisation. Demonstrated a basic ability to develop, discuss and justify appropriate recommendations stemming from the literature, that are relevant to the organisation Demonstrated a minimum ability to develop, discuss and justify appropriate recommendations stemming from the literature, that are relevant to the organisation Demonstrated an unacceptable ability to develop, discuss and justify appropriate recommendations stemming from the literature, that are relevant to the organisation Presentation, Style & Referencing Convey information clearly and fluently, in high quality written report form appropriate for target audiences. CLO S2; S3 Weight: 5% Demonstrates an advanced standard to convey information clearly and fluently, in high quality written form appropriate for their target audience. Referencing is correct Demonstrates a sound standard to convey information clearly and fluently, in high quality written form appropriate for their target audience. Minor referencing errors Demonstrates a basic standard to convey information clearly and fluently. Writing contains some errors in grammar. Some referencing errors. Demonstrates a minimum standard to convey information clearly and fluently. Writing contains numerous errors in grammar. Major referencing errors. Failure to convey information clearly and fluently, in high quality written form. Does not convey specific meaning to readers. Inaccurate or no referencing Total /35% Section 7. Student Support James Cook University is committed to ensuring people with disabilities, injuries, illnesses or health conditions are able to participate to the fullest possible extent in the educational programs offered by the University and all other aspects of University life. Students with disabilities, injuries, illnesses or health conditions, who require special arrangements or consideration, should contact AccessAbility Services(see table below). If you want further information regarding: Visit the URL AccessAbility Services www.jcu.edu.au/accessability-services Accommodation www.jcu.edu.au/accommodation Careers and employment www.jcu.edu.au/careers-and-employment Childcare www.jcu.edu.au/students/support/childcare-and-schooling Counselling www.jcu.edu.au/counselling Enrolment www.jcu.edu.au/students/enrolment Feedback and complaints www.jcu.edu.au/students/feedback-and-complaints Fees and financial support www.jcu.edu.au/students/fees-and-financial-support Inclusion and engagement www.jcu.edu.au/inclusion-and-engagement Indigenous student support www.jcu.edu.au/australian-aboriginal-and-torres-strait-islander-information/student-support Information for current students www.jcu.edu.au/students International student support www.jcu.edu.au/international-students Learning skills/ Language support www.jcu.edu.au/students/learning-skills Library and computing services www.jcu.edu.au/library Librarians – Liaison www.jcu.edu.au/library/about/library-contact-details/liaison-librarian-discipline-responsibilities Off-campus students www.jcu.edu.au/off-campus-students Responsibilities and rights www.jcu.edu.au/students/support/student-support Review of Assessment and Student Access to Scripts and Materials Policy www.jcu.edu.au/policy/student-services/review-of-assessment-and-student-access-to-scripts-and-materials-policy Special Consideration, Supplementary, Deferred and Special Examinations Requirements www.jcu.edu.au/policy/student-services/special-consideration,-supplementary,-deferred-and-special-examinations-policy Student Academic Misconduct Requirements www.jcu.edu.au/policy/student-services/student-academic-misconduct-requirements-policy Student Policies www.jcu.edu.au/policy/student-services Student Association www.jcusa.edu.au/   Section 9. Peer Assessment Sheet PEER ASSESSMENT SHEET Please submit one copy per group with your assessment item Peer assessment is a part of this subjects grading system - the aim is to encourage each group member to actively engage and participate in the group work. Write the name of each group member and indicate the percentage of the final mark the group collectively allocates to each member based on that person’s contribution and participation in the group’s assessment activities. The contribution percentage does not necessarily have to relate only to the amount of work put in by each person, but should consider the kind of workloads agreed on by the group. The marks assessment must be done with all group members present in an open forum. Discuss the weighting at your final group meeting. Agree on the final percentage allocation for each person. If a group member has not contributed fairly be honest about this. Ask; ‘does each person really deserve the same mark as other group members?’ Any group that wishes to discuss the contribution percentage with the lecturer is to make an appointment when all group members can attend. In a group that worked well, everyone will receive 100% of the total mark. No group member can receive more than 100% under any circumstance. The following declaration must be completed. DECLARATION We declare that this assignment is original and our own work. Information derived from the published or unpublished work of others has been acknowledged in the text and reference list. Where Group Members Have Contributed Equally We HAVE all contributed equally towards the completion of this assessment for BX2062.Each group member will receive 100% of the final mark for theassessment. Name (Print) …………………………………… …………Signed …………...…………………………. …………………………………… …………Signed …………...…………………………. …………………………………… …………Signed …………...…………………………. …………………………………… …………Signed …………...…………………………. Date _____/______/2017 Where Group Members Have Not Contributed Equally We have NOT contributed equally towards the completion of this assessment for BX2062. Theagreed percentage out of 100% for each group member is shown below. For example, if a personcontributeda 100% effort, then that personis to be allocated 100%. If a person only contributed an 80% effort, then allocate 80% to that person. This means that person will receive 80% of the final assessment mark. Therefore, if the assessment mark is 85 marks out of 100 marks, the person allocated 100% would receive 85 marks, while the person allocated 80% contribution, will receive only 68 marks out of 100 marks. We certify that we have openly discussed the percentage allocation as a group.Further, we have jointly awarded the following percentage for contribution by each individual to the group assignment. Name (Print) ……………………………………Signed …………...…………………………. ………% ……………………………………Signed …………...…………………………. ………% ……………………………………Signed …………...…………………………. ………% ……………………………………Signed …………...…………………………. ………%