Information Systems for Business Professionals DEEKSHITH SIMHA GADDAM (S0279294) CENTRAL QUEENSLAND UNIVERSITY MELBOURNE CAMPUS   Introduction The main objective of this report is to provide answers for some key business areas in terms of information technology. This assignment is based on a case study of Springfield Animal Hospital that is owned by Nigel Taylor. This animal hospital provides medications to pets kept by the residents living in the locality. When the business advanced, the owner Nigel began to face challenges in dealing with his business. Issue also arose when there was a lack of sufficient staffs in the hospital. Until further notice he understood, no one but information technology could help him in dealing with his business legitimately. He needs an upgraded information technology programming so he could manage issues and difficulties confronted by Springfield Animal Hospital. In any case, he does have much information in the IT field, is looking for assistance from IT expert, and needs to find the solution of a few inquiries so she can maintain her business easily and logically. Henceforth, this report tries to locate an important writing on the premise of which we could look to address his issues. At the same time, this specific task centers around looking for sufficient literature analysis that will help addressing the issues discussed. The structure of this paper will be presented in a form of annotated bibliography that will provide answers to address. This assignment deals with the analysis of seven unique literary sources that will help to address the issues mentioned in the case study. The assignment is structured by including an annotated bibliography that includes the seven literary sources and using the theories described in them, the case study is assessed and the questions at the end of the case study have been addressed accordingly. The aim of conducting an annotated bibliography is to gather different ideas from different authors in order to understand contextual investigation based on the provided case study. Reference 1: Baltzan, P. and Phillips, A., 2016. Business driven information systems. McGraw Hill Education. From the case study, it can be seen that SAH has both business and the business framework issues. The main problem areas areprogramming administration with existing information system, system development, data estimation and communication systems.The chosen article helps to analyze the situation and address the situation in the selected domain. This is imperative for SAH to get upper hands in the animal healthcare business and lower the cost of creating and sorting out information technology framework and also working their business legitimately (Question 2). This chosen article explains different types of programming frameworks that are associated with the business systems of different organizations. The information system is used in business systems to store records, process data as well as execute computerized business operations. Use of information systems not only reduce manual workload but also increase accuracy of the operations. Moreover, it significantly reduces the risk of storing client information and records in physical storage devices as these devices may get damaged anytime. Information system provides virtual storage interface where the records and data are stored safely. Reference 2: Galliers, R.D. and Leidner, D.E., 2014. Strategic information management: challenges and strategies in managing information systems. Routledge. Question 7 can be addressed with the help of this chosen article. In this article, the authors describe about the different challenges in business organizations faced by all the related stakeholders in terms of the moral and ethical issues. Most of these ethical issues are related to the existing security and communication system prevalent in the business organization. The chosen article emphasizes on different cases all over the world where one type of service is promised and another type of service is provided. Not only this is lack of communication by also it is a deliberate manual error. This can be solved by using dedicated information system that can address the issue and execute the operations automatically instead of manually. Reference 3: Cassidy, A., 2016. A practical guide to information systems strategic planning. CRC press. In this article, the writers break down some comparative moral issues identified with web based business separating itself from the conventional business morals. At the same time the article brings up different issues, for example, what are the moral issues identified with internet business, how they are unique in relation to the morals identified with conventional business, and how they can be tended to and so forth. Disobey of law, clients experience the ill effects of injustice, deferrals, security issues, distortions, trust are viewed as some serious moral issues identified with the client and representative of an association or an organization. The chosen article emphasizes on different cases all over the world where one type of service is promised and another type of service is provided. The information system is used in business systems to store records, process data as well as execute computerized business operations. Use of information systems not only reduce manual workload but also increase accuracy of the operations. The researchers investigate the case utilizing logical writing examination and case examination technique, to attempt to distinguish how the markdown e-shopping site illicitly offering the brand of "Ariel" has a place with American organization which is considered as a genuine ethical issue. Reference 4: Beynon-Davies, P., 2013. Business information systems. Palgrave Macmillan. As expressed in the article, Nigel Taylor’s clients are pulling in to other animal healthcare providers in light of administration disappointment and her inadequacy in managing the healthcare business due to lack of healthcare staffs. SAH has distinctive mistake issues, test to contend in a market, the request on telephone calls couldn't be overseen because of absence of legitimate specialized support. Along these lines, this article is significant for SAH to get further support on the most proficient method to create PC programming, how to utilize innovative headway, accessible assets in an unexpected way, in order to build up a decent business connection amongst client and providers and in addition to expand its benefit (Question 3). This article expresses that how innovation assists business visionaries with maintaining association with both existing and potential clients, safeguarding the long haul and greatest reviews from every client. It has characterized 'client relationship administration' as a system of an organization to pull in partner offering best alternative in order to expand its benefit. As per article, organizations need to utilizations frameworks to discover new clients, draw in them and accomplish their devotion and also to keep up existing one. This article important to look for the arrangement of the issues, SAH is confronting. Reference 5: Bernus, P., Mertins, K. and Schmidt, G.J. eds., 2013. Handbook on architectures of information systems. Springer Science & Business Media. This article will help SAH to create and use the extranet, as it tells what extranet comprises of, how it works in an alternate circumstance and furthermore discusses the cost adequacy of utilizing extranet. In any case, this article has a few constraints. This article extraordinarily discusses the idea of extranet business group and talks about what makes it not quite the same as customary method for keeping up and maintaining a business. To begin with, it does not discuss other two segments; intranet and web, subsequently more insightful pursuit needs to answer this (Question 5). Second, this article itself is not in view of more broad research rather it has introduced basic rules. On the other hand, it likewise discusses what information systems comprise of, how it works, what component it incorporates and what are the a few misinterpretations existed. Consequently, we cannot totally transfer on this article to discuss extranet however can be taken as a steady material to bolster an answer. This article by Bernus, Mertins and Schmidt (2013) clarifies a need of exceptional structure to be produced by businessman in managing partners today as individuals are all the more pulling in to the mechanical progression. Reference 6: Stair, R. and Reynolds, G., 2013. Principles of information systems. Cengage Learning. This article clears up how IT functions as web by accelerating connection between clients, providers and potential clients decreasing specialist costs and different expenses. Information technology framework is doing as such as e-business (question 3). Not just this is absence of correspondence by additionally it is a consider manual mistake. This can be tackled by utilizing committed data framework that can address the issue and execute the operations naturally rather than physically.SAH has distinctive mistake issues, test to contend in a market, the request on telephone calls couldn't be overseen because of absence of legitimate specialized support. Along these lines, this article is significant for SAH to get further support on the most proficient method to create PC programming, how to utilize innovative headway, accessible assets in an unexpected way, in order to build up a decent business connection amongst client and providers and in addition to expand its benefit (Question 1). The book looks more supportive, when the author are giving certifiable case for instance to demonstrate what they are outlining in the book. For example, in one case they are giving case of Megan Duckett, Australian-conceived independent venture ladies, who wound up plainly fruitful representatives and ready to win numerous more honors simply in the wake of receiving PC based innovation. From the case study, it can be seen that SAH has both business and the business framework issues. The main problem areas are programming administration with existing information system, system development, data estimation and communication systems. The chosen article helps to analyze the situation and address the situation in the selected domain. This is imperative for SAH to get upper hands in the animal healthcare business and lower the cost of creating and sorting out information technology framework and also working their business legitimately. Reference 7: Willcocks, L., 2013. Information management: the evaluation of information systems investments. Springer. As expressed in the article, Nigel Taylor’s clients are pulling in to other animal healthcare providers in light of administration disappointment and her inadequacy in managing the healthcare business due to lack of healthcare staffs. SAH has distinctive mistake issues, test to contend in a market, the request on telephone calls could not be overseen because of absence of legitimate specialized support. Along these lines, this article is significant for SAH to get further support on the most proficient method to create PC programming, how to utilize innovative headway, accessible assets in an unexpected way, in order to build up a decent business connection amongst client and providers and in addition to expand its benefit. The model just proposes the utilization of participatory approach in which research should be possible with individuals inside certain field. Nevertheless, this paper does not prescribe a specific strategy to determine the emerging clashes. It additionally does not discuss how successful intercession system is in executing changes in an association. In spite of these confinements,the writers depict about the distinctive difficulties in business associations confronted by all the related partners as far as the good and moral issues. The vast majority of these moral issues are identified with the current security and correspondence framework common in the business association. The picked article stresses on various cases everywhere throughout the world where one sort of administration is guaranteed and another kind of administration is given. Not just this is absence of correspondence by additionally it is a consider manual mistake. This can be tackled by utilizing committed data framework that can address the issue and execute the operations naturally rather than physically. (question 6). This article clarifies the contention that emerges from the resistance of partner amid the authoritative change prepare. Since the association is made out of various individuals with various arrangement of qualities and intrigue, the article concentrates on how the various reasons for resistance made and how they can be tended to. It recommends directors to include affected gatherings into the examination before taking any choice so that the genuine issue can be surveyed and they can best deal with the hierarchical changes.