Title: Documenting, Analysing, and Improving a Process
Type: In-Semester - assignment
Task Length: 3500 words
Weighting: 30%
Links to Learning Outcomes: 1-11
Due: Monday 25nd May 2017, 11:55pm
Description: Documenting, Analysing, and Improving a real Business Process
PART A:
Students will undertake a real analysis and improvement project for a local company. Specifically, you must:
• Locate a local company which will allow you to interview them and review their existing business processes.
• For this local company, provide the following information:
o An overview of its existing business process architecture
• For one major business process in this company, undertake the following tasks:
o Provide a brief description of the process and the purpose or desired outcome of the process
o Identify key stakeholders and their expectations/requirements
o Fully describe, document and represent the current AS-IS, step by step, process, using appropriate maps, models, and tools. Include all data, document, and information flows, in addition to technologies, people and functional areas involved in its completion.
o Undertake analysis of the types of inefficiencies associated with the execution of this process.
o Provide a list of recommendations for the improvement of this process for the company.
Note: All the information should be compiled and presented in a written report format, with the inclusion of any appropriate maps and models.
In preparing and submitting the professional-style business report, the following guidance should be followed:
• If references are included in the report, you will use the Harvard style of referencing.