BSBPMG521– Student Assessment 1 Version 1.0 – November 2015 Southern Cross Education Institute BSBPMG521 Manage Project Integration BSB51415 Diploma of Project Management Record of Assessment Outcome Student name: Student ID: Summary of evidence gathering techniques used for this assessment: O Questioning O Project The evidence presented is: O Valid O Sufficient O Authentic O Current Unit result: Competent O Not Competent O The student has been provided with feedback and informed of the assessment result and the reason for the decision. Assessor name: Date assessed: Assessor signature: RTO contact [email protected] Student declaration on assessment outcome I have been provided with feedback on the evidence I have provided. I have been informed of the assessment result and the reason for the decision. Student name: Date: Student signature: Student AssessmentBSBPMG521– Student Assessment 2 Version 1.0 – November 2015 Southern Cross Education Institute Reasonable Adjustment Was reasonable adjustment applied to any of the assessment tasks? (please tick) Yes O No O If yes, tick which assessment task(s) it was applied to. O Questioning O Project Provide a description of the adjustment applied and why it was applied. Name of assessor: Assessor signature: Name of student: Student signature: Student Declaration Plagiarism constitutes extremely serious academic misconduct and severe penalties are associated with it. By signing below, you are declaring that the attached work is entirely your own (or where submitted to meet the requirements of an approved group assessment, is the work of the group). I certify that  I have read and understood the Southern Cross Education Institute’s PP77 Assessment and submission policy and procedures.  This assessment is all my own work, and no part of this assessment has been copied from another person.  I have not allowed my work to be copied by another person.  I have a copy of this work and will be able to reproduce within 24 hours if requested. I give my consent for Southern Cross Education Institute to examine my work electronically by relevant plagiarism software programs. Student signature: .......................................................... Date: ......../........../................BSBPMG521– Student Assessment 3 Version 1.0 – November 2015 Southern Cross Education Institute Assessment Outcome Summary and Feedback Assessment Task 1 – Questioning Submission No. Result Date Assessed Assessor Name Assessor Signature O First submission O S O NS O Re-submission 1 O S O NS O Re-submission 2 O S O NS S = Satisfactory NS = Not Satisfactory Feedback to the Student: Assessment Task 2 – Project Submission No. Result Date Assessed Assessor Name Assessor Signature O First submission O S O NS O Re-submission 1 O S O NS O Re-submission 2 O S O NS S = Satisfactory NS = Not Satisfactory Feedback to the Student:BSBPMG521– Student Assessment 4 Version 1.0 – November 2015 Southern Cross Education Institute Student Instructions This unit describes the skills and knowledge required to integrate and balance overall project management functions of scope, time, cost, quality, human resources, communications, risk and procurement across the project life cycle; and to align and track project objectives to comply with organisational goals, strategies and objectives. It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. To achieve competency the following assessment tasks must be successfully completed in the time allocated with the essential resources. Your trainer/assessor will give you the due date to submit the assessments and provide you with feedback after assessing your work. Refer to the table below for the summary of assessment tasks for this unit: Assessment Task Number Assessment Type Notes 1 Questioning To be completed by the due date provided by the trainer/assessor 2 Project To be completed by the due date provided by the trainer/assessor 1. Learners will be given the learner assessment at the beginning of the unit 2. Learners may need to spend some hours outside the class hours without supervision to complete the assessments 3. All assessment tasks must be satisfactory to achieve competency in the unit 4. All the units of competency must be deemed competent to complete the qualification and obtain a certificate 5. The assessment requirement for this unit are presented clearly in the Unit of Competency located at https://training.gov.au/Training/Details/BSBPMG521 6. In the Learner assessment, you must be able to: o Answer all questions o Complete all assessment tasks within the required timeframe o Complete all assessments tasks to a satisfactory standard 7. The following resources are required for this assessment: o access to appropriate documentation and resources normally used in the workplace o access to computer with internet and word processing softwareBSBPMG521– Student Assessment 5 Version 1.0 – November 2015 Southern Cross Education Institute Reasonable adjustment For information on reasonable adjustment please refer to the learner handbook located at: http://scei.edu.au/?page_id=45 Record of assessment outcome After all of the assessment evidence has been gathered from the assessment tasks for this unit/cluster of units of competency the Record of Assessment stating your result will be completed. Information for the Learner If you do not understand any part of the unit or the assessments you are required to undertake, please talk with your trainer/assessor. It is important that you understand all of the aspects of the learning and assessment process that you will be undertaking. This will make it easier for you to learn and be successful in your studies.BSBPMG521– Student Assessment 6 Version 1.0 – November 2015 Southern Cross Education Institute Assessment Task 1 – Questioning Instructions for completion  You are required to answer all questions in Assessment Task 1 – Questioning  Responses to the questions may be typed  Use of correct grammar and spelling is required to demonstrate foundational skills  Use of APA referencing must be used where original sources other than your own have been used – to avoid plagiarism  Write your name, learner ID, the assessment task and the name of the unit of competency on each piece of paper you attach to this assessment document  Submit to your trainer/assessor by the due date Due Date The trainer/assessor will provide a date and time for this assessment The due date is _____________________________ 1. List and describe the different stages of the project life cycle. 2. What is meant by an integrative approach to project management? Why is this approach important in today’s environment? 3. What are the major benefits of applying effective project management governance to a project? 4. What are some methods that you can use to ensure that your project objectives align and continue to align with organisational goals and objectives?BSBPMG521– Student Assessment 7 Version 1.0 – November 2015 Southern Cross Education Institute Assessment Task 2 – Establish and Integrate Project Instructions for completion  Read this project assessment task, complete all the requirements and submit to the trainer/assessor by the due date  You are to work in a group of three  You must complete Parts A, B, C and D  Assessment tasks must be typed  Use of correct grammar and spelling is required to demonstrate foundational skills  Use of APA referencing must be used where original sources other than your own have been used – to avoid plagiarism  Write your name, student ID, the assessment task and the name of the unit of competency on each piece of paper you submit for assessment Due Date  The trainer/assessor inform you of the due date The due date for this task is _____________________________ You are required establish and integrate a Project Management Plan for a current workplace project or one that you have recently worked on within the past two years. Your selected project must be agreed between you and your trainer/assessor so that its methodology, tools and techniques conform to the performance requirements of each unit. If you refer to a previously completed project, you must ensure that you were able to incorporate project management methodology covered in this unit. You can use the same project for all units in this course, although if your selected project changes during the course or if you cannot meet to the performance requirements of any of the assessments, you must contact your trainer/assessor to find out what you need to do to continue to satisfy the course performance requirements and achieve competency. Reasonable Adjustment If you have never had the opportunity to have completed a project in the workplace, refer to either scenario 1 or 2 that is located in the appendix of this assessment to help guide you in your response. APPENDIX 1 – HIGHWAY LIGHTS AND CO. SCENARIO APPENDIX 2 – CRAFTY CLOTHES PTY LTD. SCENARIOBSBPMG521– Student Assessment 8 Version 1.0 – November 2015 Southern Cross Education Institute To establish and integrate a Project Management Plan, you will need to complete the following tasks: Part A: Establish the project / Create Project Charter Referring to your own project or one of the project scenarios located in the appendix, you are required to build a team (you and two of your classmates), develop a project plan, and help assign responsibilities for the project. You will develop and propose strategies to ensure that each team member participates in the project planning and develop policies and procedures for carrying out team work. 1. Provide a Project Charter to initiate the project. Use the template on the following page. Ensure the project charter is approved by your trainer/assessor once it is completed.BSBPMG521– Student Assessment 9 Version 1.0 – November 2015 Southern Cross Education Institute PROJECT CHARTER Project Name Project Background Description Objectives Scope Summary milestones Team Members, Project Stakeholder s and Authority Name Title Authority Level Constraints Indicative budget Risks (refer to risk rating scales, categories Risk No. Category Risk Description Likelihood Impact 1 2BSBPMG521– Student Assessment 10 Version 1.0 – November 2015 Southern Cross Education Institute Categories The risk categories are:  Financial  Marketing and Sales  Resourcing  Technical  Legal  and risk matrix below) 3 4 5 Project Manager Approved by Date: Rating scales and categories Likelihood Title Rating Description Very Low 1 Highly unlikely to occur; however, still needs to be monitored as certain circumstances could result in this risk becoming more likely to occur during the project Low 2 Unlikely to occur, based on current information, as the circumstances likely to trigger the risk are also unlikely to occur© Medium 3 Likely to occur as it is clear that the risk will probably eventuate High 4 Very likely to occur, based on the circumstances of the project Very High 5 Highly likely to occur as the circumstances which will cause this risk to eventuate are also very likely to be created Impact Title Rating Description Very Low 1 Insignificant impact on the project. It is not possible to measure the impact on the project as it is minimal Low 2 Minor impact on the project, e.g. < 5% deviation in scope, scheduled end-date or project budget Medium 3 Measurable impact on the project, e.g. 5-10% deviation in scope, scheduled end-date or project budget High 4 Significant impact on the project, e.g. 10-25% deviation in scope, scheduled end-date or project budget Very High 5 Major impact on the project, e.g. >25% deviation in scope, scheduled end-date or project budget Risk Matrix: Likelihood X Impact = Overall Level/Rating Overall Level/Rating 0 – 1 = Very Low 2 – 4 = Low 5 – 8 = Medium 9 – 14 = High 15 – 25 = Very High LIKELIHOOD IMPACT Very Low 1 Low 2 Medium 3 High 4 Very High 5 Very Low 1 Very Low 1 Low 2 Low 3 Low 4 Medium 5 Low 2 Low 2 Low 4 Medium 6 Medium 8 High 10 Medium 3 Low 3 Medium 6 High 9 High 12 Very High 15 High 4 Low 4 Medium 8 High 12 Very High 16 Very High 20 Very High 5 Medium 5 High 10 Very High 15 Very High 20 Very High 25BSBPMG521– Student Assessment 11 Version 1.0 – November 2015 Southern Cross Education Institute Part B: Undertake project planning and design processes As you have learned, the project management plan describes the necessary work (and the reasons for this work) that is to be executed to plan, deliver and monitor the scope, time, cost, quality, human resources, communication, and risk management plans in an integrated manner. Using the project charter in the previous task, prepare a fully integrated project plan which references each of the knowledge areas: scope, time, cost, quality, human resources, communications and risk management across the project life cycle. Ensure there are:  planned mechanisms to monitor and control project variables  the plan is authorised by a higher project authority (or at least your assessor)  key requirements for each stage are detailed against client requirements and project objectives Short Answer Questions for Part B: Q1. Briefly describe the project management tools and techniques that you have used to develop the project management plan. Q2. Briefly describe the organisation’s environmental factors you have used to plan and deliver the project. Q3. How will the integrity of your project baselines to be maintained throughout the project life cycle? (and who was responsible for this work?) Q4. Describe how the triple constraint (scope, cost, time) is applied to your project and how you would provide your stakeholders with regular (status) updates in these areas.BSBPMG521– Student Assessment 12 Version 1.0 – November 2015 Southern Cross Education Institute Part C: Execute project in work environment / Manage project control Refer to the relevant scenario below (which is a continuation of task A & B) and complete the relevant questions and tasks. (**If you are referring to a project that you have previously completed, you may ignore the scenario and simply complete the required tasks). SCENARIO A – Highway Lights and Co. SCENARIO B – Crafty Clothes Pty Ltd. In an effort to achieve your project objectives, you and your team have been extremely busy gathering the necessary requirements and upgrading the traffic lights. In the past six months, your team has undertaken the following tasks: - met with various stakeholders to decide on the most suitable traffic light system and sequence - analysed the amount of labour hours required to coordinate the traffic light system - installed 22 sets of lights thus far - reported to VicRoads on possible Improvements relating to four road safety concerns - hired and trained two casual new road crew members to help install traffic lights Unfortunately, after installing traffic lights for three pedestrian crossing intersections, VicRoads has met with you and asked that you adjust the crossing system to include sound to help visually challenged pedestrians. Replacing the recently installed lights is estimated to cost your company $43,000 as well as setting the project back an extra week. Additionally, there is one intersection on the Napean Hwy that is considered to be a black-spot after numerous crashes and fatalities over the past few years. VicRoads has asked you to source warning signs for this intersection. After doing some research you have found that there are two warning sign options - one that will cost $25,000 to create, is guaranteed to last 30 years, and will take your team four days to install. The second option is a warning system that will cost $10,000 and is guaranteed to last 10 years, and will take your team two days to install. In an effort to achieve your project objectives, you and your team have been extremely busy gathering the necessary requirements for the E-commerce project. In the past six weeks, your team has undertaken the following tasks: - met with various website developers to decide on the most suitable platform and price - analysed the amount of labour hours required to run and maintain the website - spoken to your company’s bank regarding a payment system - discussed online advertising arrangement – which also includes search engine optimisation - attended a clothing conference and have come up with strategies for a new product line. Unfortunately, after deciding on a preferred payment system, your website developer has recently informed you that the particular payment system will not work on your online platform. You will need to either choose a new online platform or choose a new payment system. If you decide on replacing the payment system you will need to sign up with a new bank (and pay your current bank a $3,000 contract cancellation fee), but if you change the online platform, your web designer will have to spend another month re-designing the content that has already been created and will set back your expected completion date by almost three weeks (as well as paying the designer an extra $500). 1. Referring to the project issues in the case study outlined above, update your project by completing an issues log and change request form addressing the need to adjust your project (refer to Appendix 3 and 4). 2. Referring to the information outlined in the case study, what work performance data are you able to collect about the completion status of deliverables during this phase of the project? DescribeBSBPMG521– Student Assessment 13 Version 1.0 – November 2015 Southern Cross Education Institute one example of a review of the impact on late completion of a deliverable and how you managed its impact and implementation of any agreed changes? 3. Read the following scenario and outline the best way to handle the situation: Some of your project team members prefer to work independently. They may work remotely or in a different location from other project team members. Conflict has arisen when team members are not aware of what others are doing and are not communicating with one another. You have noticed this also has an impact your timelines and effectiveness on achieving key milestones. As project manager, what would you do to help improve communication and effectiveness as well as ensure that your staff feel part of the project team? 4. Develop some guidelines (simple policies/procedures) to ensure team members take responsibility for their own work and assist others to undertake required roles and responsibilities. To achieve this your team will need to:  Create a set of guidelines (dot-points are acceptable) that would support team members to complete their work or achieve project goals  You should also create guidelines on how team members can assist others to complete their tasksBSBPMG521– Student Assessment 14 Version 1.0 – November 2015 Southern Cross Education Institute Part D: Post Implementation Review Continuing on from your great work in parts A-C, let us assume that you and your team members have completed the activities outlined in the project plans. The Project has been successfully completed (with some minor issues relating to stock control), and it is time for your team to provide a final report for management and relevant stakeholders. In your final report, you are required to outline: - the success/failures of the project against the project deliverables - whether you were able to meet scope, time, quality and cost requirements - any issues incurred - any financial, legal and contractual obligations that needed to be completed - lessons that you have learned and recommended improvements for future projects. For any sections which you may not have specific information for, it is expected that you will come up with your own information (it didn't have to actually occur, but you can predict specific outcomes). * Submit the final report to your assessor (client) for approval as per the specifications above. Ensure you keep a copy of all work submitted for your records.BSBPMG521– Student Assessment 15 Version 1.0 – November 2015 Southern Cross Education Institute Appendix 1 – Highway Lights and Co. SCENARIO Project Scenario The Nepean Highway in Melbourne is a road that stretches 95.1km and is the primary road route to central Melbourne from Melbourne's southern suburbs. It has been identified that some of the traffic lights on the Nepean Highway are playing up. For the safety of all road users, especially at night, the lights need to be checked and replaced if necessary. You are a Project Manager at ‘Highway Lights and Co.’, and have been tasked with managing this project. Project Duration: This project needs to be completed within one year. They also want minimal disruptions to traffic, especially during peak hours. Budget and Payments: You are asked to stay within your budget of $1.8 million dollars, but the Government has requested that total costs are minimised. This includes both physical and human resources. Payments will be based on total cost for the project. Milestone payments will be made for each stage completed Key Deliverables  Upgrade the 59 sets traffic lights on the Nepean Highway within the next 12 months  Upgraded traffic lights will meet stringent quality standards and not need to be upgraded for at least the next 10 years  The traffic lights will have reduced failure rate compared to the existing lights  Report (and if possible Improve) any other road safety concerns where possible. Communication Your trainer/assessor will assume the role of “Ms/Mr Orange” who is the director of road safety strategy at VicRoads (your client) and will be the key contact person that you will be communicating with. * For slightly more information regarding traffic lights, you can refer to the brochure located in the appendix as well as research the internetBSBPMG521– Student Assessment 16 Version 1.0 – November 2015 Southern Cross Education Institute Highway Lights and Co. Organisational ChartBSBPMG521– Student Assessment 17 Version 1.0 – November 2015 Southern Cross Education Institute Appendix 2 – Crafty Clothes Pty Ltd. SCENARIO Crafty Clothes Pty Ltd. Crafty Clothes, founded in 1980, is an Australian made manufacturer and distributor of allpurpose clothing and footwear. The company takes orders from retailers and supplies them with clothing products that have been manufactured to retailers’ specifications. These clothing products are then sold to consumers under the retailers’ various brands. Recently, Crafty Clothes has found its market share in decline due to the Australian dollar and increased overseas competition. In addition, labour costs are eating into profit margins. Trends in the Australian textile industry suggest that the company, although it is in a strong financial position now, will struggle to make a profit within two years. To ensure the continued existence of Crafty Clothes, the company has embarked on a bold new strategic direction: ● develop own brands and product range and sell direct to consumers ● leverage ecommerce opportunities to reduce distribution costs and increase profit margins. Company vision: In the next five years, Crafty Clothes will establish a range of innovative and exciting online clothing brands and help secure a future for Australian clothing manufacturing. Task Your team has been given the task of identifying an E-commerce opportunity for Crafty Clothes and developing a proposal to put to the board of directors. For example, your team could decide to propose setting up an online business in which customers design their own custom t-shirts. Your budget for setting up the E-commerce venture is $25,000. The Managing director at Crafty Clothes has mentioned that he would like the website to be up and selling clothes online within the next three months. Task requirements For your proposed E-commerce venture, your team will need to determine: ● Value proposition: What will you offer consumers? What product? What price? What quality? How will it benefit your customer? ● Who your target market is: What are the characteristics of the people who will buy your product? What do they need or desire? ● How you will gather necessary information for setting up the venture? ● Who you will consult or network with to benefit from others’ expertise? ● What steps you will need to take to set up the E-commerce venture, from website design, to ensuring a system for payment, to establishing an online presence through web search engines, etc. ● How you will determine the benefit to Crafty Clothes: What is the benefit? Reduced costs? Increased productivity? ● How you will determine cost. Your team consists of yourself and two other members from Crafty Clothes’ marketing department. Please Note: For additional information on setting up E-commerce opportunities and example case studies refer to BSBPMG521– Student Assessment 18 Version 1.0 – November 2015 Southern Cross Education Institute Crafty Clothes Organisational ChartBSBPMG521– Student Assessment 19 Version 1.0 – November 2015 Southern Cross Education Institute APPENDIX 3 – CHANGE REQUEST TEMPLATE DOCUMENT CONTROL Date Version Status Action Responsibility Change request Request no.: Project: Project no.: Proposed by: Date received: Description: Reasons: Benefits (quantify): Impact: Time estimate Cost estimate Quality Contractors Suppliers Attachments (reference documents, impact details): Date Required by: Date Requested by: Date Completed by: Comments: Reviewed by: Position: Date Approved by: Position: Date Accepted and implemented by: Position: Date Records of action to be completed: Project objectives changed Client agreement varied Project quality plan amended Project plan changed Documentation revised Stakeholders to be advised: Appendix 4 – Issues Log Template Issue # Date Source Description Priority Status