COIT 20246 ASSIGNMENT SUBMISSION
Due date: Thursday Week 11 (2PM AEST)
Part: Written Assessment
Weighting: 30% of total assessment.
Submission: Electronic (see course website for details)
Instructions
It will be necessary to use literature/online resources to complete this assignment, please ensure you cite and reference any such materials using the Harvard format.
DO NOT copy content directly from either the text or Internet resources: this assignment is to be in your own words. You will lose marks if you do not use your own words!
Please complete your assignment using this submission template file, inserting your responses where indicated.
DO NOT delete the marking criteria page – changes are permitted to the formatting of other pages including the headers and footers.
Please fill in the following details:
Student Name
Student Number
Tasks
There are ten (10) tasks, one for each week: the tasks are detailed below. There is a table to complete for each task. Please fill in the information required. An example of a completed task is below. Note the first response (resource 1) is good – so aim for something like this. The second response (resource 2) is not acceptable, so if you submit anything like it, you won’t pass the assignment! The reasons? Poor resource selection (Wikipedia), no Harvard reference and a block cut and paste from the site (no citation, no original content).
Example
Task Find two resources that explain aspects of IT Service Management.
Resource 1
(Good Response) Title and Reference:
COBIT versus ITIL
Ibaraki, S 2014, online, COBIT versus ITIL, viewed 29/01/2015, .
Summary:
This resource is a blog entry discussing the differences between CoBIT and ITIL. I chose this resource as there is a lot of confusion about the way in which ITSM is applied and the distinction between the CoBIT and ITIL implementations is frequently unclear. Ibaraki explains that CoBIT provides the governance and metric structures while ITIL delivers on the actual mechanics and “how-to” processes. The author makes an interesting observation that it is wrong to simplify COBIT as providing the ‘why’ and ITIL providing the ‘how’ because both ITSM mechanisms have considerable overlap and both need to be used at the same time. I found this article very useful in explaining the differences and similarities between these two aspects of ITSM.
Resource 2
(Bad Response)
Title and Reference:
http://en.wikipedia.org/wiki/IT_service_management
Summary:
This pages talks about ITSM. It says that IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization or part of an organization to plan, deliver, operate and control IT services offered to customers. It is thus concerned with the implementation of quality IT services that meet the needs of customers, and is performed by the IT service provider through an appropriate mix of people, process and information technology.
Note: Each resource summary should be around a maximum of 150 words.
Week 1
Task The text discusses a number of modern mass-storage technologies however there have been huge advances since the early days of computing. Collect and summarise two online resources that explain and describe two mass storage technologies that are not mentioned in the text that were prevalent before 1980. The resources must not be about the same technology.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 2
Task The text briefly makes mention of embedded (operating) systems. Collect and summarise two online resources that describe specific embedded operating systems that are not mentioned in the text. The resources must not be about the same embedded operating system.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 3
Task The “the Internet of things” is an emerging trend towards smart interconnected embedded technologies that allow us to monitor and control our environment. Collect and summarise two online resources that describe examples or applications of the Internet of things. The resources must not be about the same application or example.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 4
Task HTTP is an example of a text-based (human readable) application layer protocol. Collect and summarise two online resources that describe other text-based application layer protocols. The resources must not be about the same protocol.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 5
Task An increasing computer security threat is the rise of “ransomware” attacks. Collect and summarise two online resources that discuss specific examples of ransomware attacks. The resources must not be about the same incident/attack.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 6
Task SLAs and network design with redundancy are two ways to reduce the risk of a loss of network connectivity. However, reports of major network outages and their impacts on organisations regularly make news headlines. Collect and summarise two online resources that provide examples of these outages and their impacts on the business and/or its customers. The resources must not be about the same outage/business.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 7
Task Organisations are increasingly using social networking to engage with their customer base. Collect and summarise two online resources that provide examples of organisations using social networking successfully to expand or improve their business. The resources must not be about the same organisation.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 8
Task There are a multitude of paid and open source DBMS solutions available on the market. Collect and summarise two online resources that discuss examples of the more commercially popular DBMS vendors and that describe who use their products. The resources must not be about the same vendor.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 9
Task Outsourcing all or part of an organisation’s IT function has had mixed outcomes but for some organisations it has been a wise decision. Collect and summarise two online resources that relate to two specific outsourcing success stories (i.e. two organisations where outsourcing has worked out well). The resources and your summary should explain why the outsourcing was a success. The resources must not be about the same organisation.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
Week 10
Task The text discusses the need to manage scope, time, cost, quality and risk in IS implementations. Of these, cost is arguably the most difficult to manage and the cause of many IS implementation project failures. Collect and summarise two online resources that describe examples of where IS implementation project costs have vastly exceeded the original budget. The resources must not be about the same organisation/project.
Resource 1 Title and Reference:
Summary:
Resource 2 Title and Reference:
Summary:
MARKING SHEET - DO NOT DELETE
(Up to 1.5 marks per response; up to 3 marks per weekly task)
Criteria 0 No Response
<=0.5 Poor resource selection; resource is too broad or lacks relevance to the task; summary fails to explain what the resource was about; the relevance of the resource has not been explained.
<=1.0 Good resource selection; resource is relevant to the task; summary is adequate but may require either more detail or is too long; the relevance of the resource as been explained to some extent, but needs additional information.
<=1.5 Excellent resource selection; resource is highly relevant to the task (the resource is probably highly specialised); summary is detailed yet concise; the relevance of the resource selection has been clearly explained.
Key
Deductions -0.5
-0.75
-1.5 Resource not referenced correctly/not in Harvard format
Second resource is about the same technology / protocol / company / product (i.e. information in Resource 1 is very similar/doesn’t add to Resources 2)
Resource not referenced/Resource cannot be traced with details provided.
Week Marks Awarded
(Resource 1) Marks Awarded
(Resource 2)
1
2
3
4
5
6
7
8
9
10
TOTAL
Comments: