CONSEQUENCE TABLE Category Level of Impact People Financial/Procurement Information/ICT Performance/Service Delivery Infratructure/Asset Management Stakeholder/Community Critical "• Sudden or unexpected loss of a number of key personnel • Loss of life, permanent disability or injury or multiple serious injuries • Ongoing lack of staff confidence and low staff morale across the organisation • Lack of understanding by staff of their obligation to work within specific legislative frameworks • Lack of understanding of a number of staff in relation to Code of Conduct " "• Impact on >10% of budget OR >$5 Million (Whichever is the lessor) • Non delivery or loss of critical products, services or systems " "• Loss of critical services, programs or data: • Non-recoverable loss of critical files, data or records " "• State wide cessation of multiple services or programs greater than one month operational delay • Major program objectives not achieved " • Long term and permanent loss of critical asset/building • Regular incidents of misinformation conveyed to community, stakeholders and staff Major "• Low retention rates of key personnel Serious injury/ies requiring specialist medical treatment or hospitalisation or lost time of greater than four days. • Long term decline in staff confidence/morale • Lack of understanding by staff of their obligation to work within specific legislative frameworks • Lack of understanding of individual staff in relation in relation to Code of Conduct " "• Impact on 5% -10% of budget OR $1million – $ 5 Million (Whichever is the lessor) • Severe delays or restrictions to key products, services or systems " "• Severe restrictions to key services, programs or large loss or theft of data; • Severe restrictions to access critical files data or records " • Cessation of some services or programs; up to one month operational delay • Sustained damage to asset property/facilities lasting many months • Occasional incidents of misinformation conveyed to community and stakeholders Moderate "• Inability to attract & retain key personnel in identified high demand roles or hard to fill locations • Injury requiring medical treatment or lost time of four or fewer days • Frequent decline in staff confidence/morale • Limited understanding by some staff of their obligation to work within specific legislative frameworks • Limited understanding of a number of staff in relation to the Code of Conduct " "• Impact on 2%-5% of budget OR $500k - $1 Million (Whichever is the lessor) • Restrictions or disruption to delivery of products, services or systems " "• Restrictions to operational services, programs & loss or theft of some data • Recoverable loss of critical files, data or records " • Cessation of some services or programs; up to one fortnight operational delay • Significant but temporary damage to assets or property facilities • Occasional incidents of inadequate internal communication with staff Minor "• Difficulty recruiting or replacing officer/s in critical or key departmental positions within a reasonable timeframe • Minor injury requiring first aid treatment • Some Short term decline in staff confidence/morale • Some understanding by staff of their obligation to work within specific legislative frameworks • Limited understanding of individual staff in relation to Code of Conduct " "• Impact on 1%-2% of budget OR $100k - $500k (Whichever is the lessor) • Minor disruption to delivery of products, services or systems " "• Minor effect on services and/or programs • Loss of non-critical files, data or records " "• Cessation of some services or programs; up to one week operational delay " • Slight / temporary damage to assets or property/facilities • Isolated incidents of inadequate external communication with stakeholders and community Insignificant "• Lack of suitable candidates to fill key operational roles within a reasonable timeframe • Isolated incidents of short term decline in individual staff confidence/morale • Isolated incidents of individual staff unaware of their roles and responsibilities in relation to Code of Conduct " "• Impact on less than 1% of budget OR <$100k (Whichever is the lessor) • Temporary disruption to delivery of products, services or systems " "• Temporary disruption to a service or program • Temporary loss of non-critical files, data or records "   • Cessation of some services or programs; over 2 days operational delay "• Insignificant minor damage to assets or property/facilities (incident report only submitted) " • Isolated incidents of inadequate internal communication with staff