Quality management: 10 MAY
ASSESSMENT DESCRIPTION: (1500)
Students are required to critically analyse the given question that is explained below. You are required to use Quality Management tools that you have learnt to critically analyse the case studies.
How does globalisation influence the changes to the function of Quality Management in a workplace today? Explain the role of customers, managers, employees, organizational culture, business partners and etc. on coping with it.
Students are required to write an analytical essay to answer this question. This means students need to support their essay with references drawn from the lecture materials, journal articles, textbooks and other relevant materials. They are required to use Quality Management literature from these sources to write their report successfully.
Students are advised to find and apply minimum 5 academics journal articles besides books and other sources to support their arguments and in case bring to the attention of the course lecturer any problems at an early stage.
This assessment is an individual activity and students are required to meet the below criteria:
•Include a title page, executive summary, table of contents, introduction, headings, subheadings where necessary, conclusion, reference list and appendices where appropriate.
• Include in-text references and a correctly formatted reference list. (NB: you must reference all information you obtain about business models, companies and supporting sources in accordance with the Harvard Referencing (at least 5 relevant academic journals). •