An assignment on application of House of Quality/Quality function deployment (QFD) to a case organization
Case organization: Domino's Pizza in Australia
Requirements of the assignment:
Step 1
Identify the issues/problems (WHATs) of Domino's pizza supply chain in Australia.
Step 2
Identify Strategies/design requirements (HOWs) to support or overcome the issues.
QFD Phase 2
Step 3
Determine the relative importance ratings (weights) of WHATs by using the Fuzzy set theory.
Step 4
Determine the relationships between WHATs and HOWs using QFD methodology.
Step 5
Determine the absolute importance and relative importance of HOWs weighted by the weights of the issues/problems (WHATs) found in step 3.
QFD Phase 3
Step 6
Find the correlation between the strategies (HOWs) to determine the cost savings as a result of joint implementation of the correlated HOWs
Triangular membership function is needed to be used. (Can find the template online)