Criteria None Minimal Somewhat Acceptable Good Outstanding Consultancy report Specific System: Reflects understanding of system resulting from high quality research. Clearly explains key concepts relating to the specific system and identifies issues and benefits. Shows understanding of current trends and/or examples of use identified through research 0 2 4 6 8 10 System Specifications: Clearly identifies specific elements of the selected system. Identifies data requirements, new procedures and requirements of key business personnel 0 2 4 6 8 10 Overall presentation: Report uses the template, is well written, professionally presented and of an appropriate length. Appropriate references are cited using the Harvard system and the reference list is formatted correctly 0 1 2 3 4 5 Total out of 40 Subtractions Final mark out of 15 [INSERT EITHER CUSTOMER RELATIONSHIP MANAGEMENT, SUPPLY CHAIN MANAGEMENT OR ECOMMERCE] SYSTEMS ISSUES AND BENEFITS SYSTEM SPECIFICATIONS < We are not expecting detailed computer specifications. The specific systems are often very expensive and complex. But you should be able to relate the things you have found about these systems to the various components of information systems: hardware, software, data, people and procedures. Focus on the last three key components that distinguish information systems from computing; people, procedures and data. Ask questions such as: People • What sort of things will need to be done to include people who use the system? We are not talking about customers but people in the business. Procedures • What changes will be necessary to current processes (or procedures) to ensure that the system will be successful? Data • What sorts of data will be collected and how will this be done? REFERENCE LIST < Include a Harvard format reference list containing every reference cited in the body of your report. Every entry here must have a matching citation e.g. (Shackleton 2010) somewhere in the report>