COIT12203Workflow Analysis and Management Case Study Report Assessment Details Term 1, 2017 Due date: Sunday, 21 May 2017, 8:00 PM ASSESSMENT Weighting: 50% 3 Length: 1500 Words For My Allocated Portion You are required (as a group with twoto four members) to write a report based Boeing Global Mobility Systems (BGMS) case study.This case study is timeless as it describes essential elements of the workflow and process management journey undertaken by an organisation, which holds true a decade later. For this report, you are to critically evaluate and write about BGMS’s focus on process changes in order to achieve growth and productivity. In doing so, you will emphasise its problems, strategies, process improvement framework, process management, technology, people aspects and lessons learnt as depicted in the case study and other relevant sources.For the main body of the report, you are advised to incorporate the four part structureas outlined below: Part 1: The Organisational/Divisional Strategy Some points to consider are:  Vision and strategy  Need for process improvement  Process framework  Leadership system - organisational leadership, structure and design Part 2: Process Management Some points to consider are:  The PBM paradigm  Core process areas  Process flows Part 3: TechnologyConsiderations Some points to consider are:  Process Based Management System  Corrective/Preventive Action System  Process detail  Capability Maturity Model Integration Part 4: People Issues and Lessons Learned Some points to consider are:  Enablers and barriers of process changes  Process of managing change  Lessons learned The above points are provided as examples and should not limit you in your reasoning and critical analysis. However, please be mindful that you may find that all these points may not be relevant so please exercise your own discretion. Improvements, based on any identified shortcomings, should be provided in the Conclusion section of your report. Assessment Format, Criteria and Marking Guide Format Your document should be presented in a report format, and incorporate the four part structure outlined above. In addition, your report should also contain a title page, executive summary, table of contents, introduction and conclusion of your evaluation. It is important that your report demonstrates a logical flow of discussion.It should be prepared in Microsoft Word (or equivalent) using 12 point font, 1.5 line spacing and margins of 2.54 cm. Use headings and sub-headings as appropriate. Your report must include in-text referencing and a correctly cited list of references ordered alphabetically by surname of first author, in accordance with the Harvard style of referencing as referred to in the Harvard Referencing Guide. The report must be written using your own words with any in text citations clearly acknowledged using the Harvard citation style. You are encouraged to use figures, diagrams, models and tables to present your ideas. Criteria The report will be assessed according to the degree to which you demonstrate your capability in the following: Selection& use of scholarly articles and books  A wide range of appropriate readings in the topic area (i.e. you have not just referred to the prescribed textbook and case study).  At least 12scholarly reference sources.All sources should be 2005 onwards.  Used references to support, extend, and inform, but not substitute writer’s own development of ideas. Content and argument  An understanding of the material and concepts.  Critical consideration of the main issues involved.  An ability to construct logical, rational arguments to support your propositions, assertions or opinions.  An ability to use the theory and other material to support your arguments.  A capacity to critically evaluate the topic material and not just repeat information without analysing or comprehending it. Communication, presentation and referencing skills  An ability to answer the assignment requirements in a clear, concise and comprehensive manner.  A capacity to completely answer the assignment topic within the word limits set.  Presentation skills, including correct grammar, spelling and punctuation.  Submission of work in the appropriate format.  Correct referencing style followed for both in-text citations and the reference list. All assignments will be checked for plagiarism (material copied from other students and/or material copied from other sources) using Turn-It-In. If you are found to have plagiarised material or if you have used someone else’s words without appropriate referencing, you will be penalised for plagiarism which could result in zero marks for the whole assignment. In some circumstances a more severe penalty may be imposed as per University policy. Case Study Marking Criteria Criteria Marks Available Selection of scholarly articles and books 10 Content and argument Part 1: The Organisational/Divisional Strategy Part 2: Process Management Part 3: Technology Considerations Part 4: People Issues and Lessons Learned 20 15 15 10 Title page, executive summary, table of contents, introduction and conclusion 10 Communication skills and presentation 10 Referencing and formatting 10 Assignment Total 100 Less Penalty(if any) Overall assignment Total /100 Marks for this assignment will be awarded as above and scaled to 50%