Assignment 2 Case Study Report Description Marks out of Wtg(%) Due date ASSIGNMENT 2 100.00 35.00 7th June 2017 IMPORTANT INFORMATION Academic Integrity ⦁ This assignment must be all your own group’s work. It is acceptable to discuss course content with other groups to improve your understanding and clarify requirements, but solutions to assignment questions must be done by your own group. ⦁ You must not copy from anyone, including tutors and fellow students, nor allow others to copy your work. ⦁ All Assignments will be checked using collusion monitoring tools to ensure that each assignment is the original work of the submitting student. Assignments that do not adhere to this requirement will be deemed as being the result of collusion or plagiarism. This may lead to severe academic penalties as outlined in USQ Policy Library: Academic Integrity Policy and Procedure. It is your own responsibility to ensure the integrity of your work. Refer to the USQ Policy Library for more details: Academic Integrity Policy Academic Integrity Procedure Course Expectations ⦁ This assignment is quite complex, and exposes you to many different components in Microsoft Word (any version from Word 2007 to current), some or all of which might be very unfamiliar to you. The assignment description provides some explanation of how to use these components, but you are also expected to use available resources such as Online Help, the Practical Skills sections at the end of each Module in the Study Materials, and the course discussion forums, as well as exploring and experimenting on your own. Team Work ⦁ Students are encouraged to work in teams to complete the assignment as teamwork is an important skill required by industry. You may choose to work alone. ⦁ If you opt to work as a team: ⦁ The same marks will be awarded to both students. ⦁ No team can exceed more than two students. ⦁ It is up to you to find a team-mate and this can usually be achieved through a request on the Study Desk. ⦁ Only one team member should submit the assignment. ⦁ You must provide the student names and student numbers of both team members on the title page of the report.  ⦁ All students MUST email the Course Examiner by the 10th May 2017 the following information. If no email is received it will be assumed that you are working on Assignment 2 by yourself. ⦁ Please use the following email template and ensure you cc the email also to your teammate: Subject: CIS5100 S1 2017 Assignment 2 Dear Course Team, I have been working [individually / in a team] on CIS5100 Assignment 2 and [I / we] will be submitting the Assignment [by myself / as a team of two students]: ⦁ [Enter Student Full Name] [Enter Student ID] ⦁ [Enter Student Full Name] [Enter Student ID] Late submission policy ⦁ USQ’s Assessment – Assignment (Late Submission) and Compassionate and Compelling Circumstances procedures relate to Extensions and Late Assignments. They can be found under the following links: Assessment – Assignment (Late Submission) Procedure Assessment of Compassionate and Compelling Circumstances Procedures: ⦁ An Assignment submitted after the due date without an approved extension of time will be penalised. The penalty for late submission is a reduction by five percent (5%) of the maximum mark applicable for the assignment, for each University Business Day or part Business Day that the assignment is late. An assignment submitted more than ten (10) University Business Days after the due date will have a mark of ZERO recorded for that Assignment. Referencing requirements ⦁ References are required and the Harvard AGPS standard of referencing must be used. Ensure that your essay is fully referenced, including any references to the text book. Your essay should include in-text references and a List of References. A useful link on referencing is from USQ’s Library site: ⦁ Do not repeat verbatim large slabs of information from other sources such as the text or video – you must put the ideas/information in your own words. ASSIGNMENT 2 REQUIREMENTS Learning Objectives Applicable course objective: ⦁ critically analyse business requirements from an information systems perspective ⦁ critique information systems concepts to identify and resolve problems within a business context ⦁ identify the appropriate information systems to develop practical solutions within a business context ⦁ communicate information systems concepts to both technical and non-technical audiences within a business context. Applicable graduate qualities and skills gained from this assessment instrument: ⦁ Problem Solving (Skill U2) ⦁ Written & Oral Communication (Skill U4) Preamble Dr John Smith was extremely impressed with our computing firm’s – Clara Osbourne Technologies – development of the Whovian Pandorica’s Database Management System (DBMS) utilising Microsoft Access and Decision Support System (DSS) utilising Microsoft Excel (Assignment 1). Dr John Smith realises that the business has a lot to learn and that the business will need to invest considerable money to bring the business into the modern online business world, from their current single computer mail order set-up. Dr John Smith has contracted our firm to advise the business on how they can grow their mail order business into a cutting-edge online presence. The business has asked us to develop a report to provide them with information about the following topics that they see as key to their business’ growth: ⦁ What type of hardware and software, including networking infrastructure, or the cloud service arrangements should the business acquire to expand their capabilities to meet their new e-business initiative? (Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this topic) ⦁ What would be the benefits to the business of using business intelligence? (Use Baltzan et al Chapter 8 Section 2 – Business Intelligence) ⦁ What would be the benefits to the business of implementing a collaboration system? (Use Baltzan et al Chapter 10 Section 2 –Enterprise Information Systems: Collaboration Systems to assist you in answering this topic) ⦁ What privacy issues should the business be aware of when embarking on an online presence? (Use Baltzan et al Chapter 11 Section 1 – Ethics & Privacy to assist you in answering this topic) ⦁ You are expected to have access to the Baltzan et al 3rd Edition textbook as your starting point to answering all the above questions – use of Google search in place of the textbook may result in lower or failing marks. http://www.bbc.co.uk/doctorwho/medialibrary/images/misc/logos/new_logo_512.jpg, Michael Sauers,11th Doctor Who Logo. Mrs Tara Dis, your manager, has set up the following tasks for you to complete this project: ⦁ Task 1: Personal Research Journal ⦁ Task 2: Case Study Report ⦁ Task 3: PowerPoint Presentation to Client Refer to the marking criteria for details of mark allocations. ⦁ All Tasks in this project must be developed with professionalism and user-friendliness in mind.  Task 1: Personal Research Journal (max. 500 words) 10% Prepare a journal that records your activities and progress related to completing this assignment. In date order, clearly list the following: ⦁ Date of research activity/discussion ⦁ Full description of research activity / discussion (at least 25 words) ⦁ List of all appropriate web sites visited to collect information; other references accessed (using Harvard AGPS Referencing style – submitted separate to the List of References in Task 2). ⦁ Time duration of the activity If you are working in a team, clearly state the activities of each team member. Submit this journal as an appendix to Task 2 (after the List of References and include in the Table of Contents). Any references to web pages and online documents, such as white papers, should be listed at the end of the journal.  Task 2: Case Study Report (max. 4,500 words) 80% Report Structure and Presentation 5% Your report should include a professional title page, computer generated Table of Contents (including List of Tables and List of Figures) and Appendices. Note: Make sure to state the names of all students involved in the report on the title page. Report Letter of Transmittal, Executive Summary and Introduction 5% Your report should include a letter of transmittal, executive summary, and introduction to the report. Report Section 1 – Hardware, Software and Networking Infrastructure / Cloud Services 10% What type of hardware and software, including networking infrastructure, or the cloud service arrangements should the business acquire to expand their capabilities to meet their new e-business initiative? ⦁ Develop a computer hardware proposal (including printer(s)) to allow the business to provide up to fifty (50) staff with computer access, including current Australian prices for the equipment. Alternatively, you may include a cloud-based infrastructure solution to enable cloud services for infrastructure for server and data storage requirements, e.g. Amazon EC2 or Microsoft Azure. Justify why your proposal is necessary for the business. ⦁ Develop a computer software proposal, including both system and application software, to support the proposed computer hardware proposal, including Australian prices for the software. Alternatively, you may include a cloud-based software solution to enable cloud services for software for e-commerce solutions, e.g. Microsoft Dynamics e-commerce or BigCommerce. Justify why your proposal is necessary for the business. ⦁ Develop a networking and communications proposal, including a suggested network architecture, topology and communication medium to support the proposed computer hardware and software proposal. Alternatively, you may include a cloud-based network solution to enable cloud services for platform for networking and network security requirements, e.g. Amazon EC2 or Microsoft Azure. Justify why your proposal is recommended for the business. ⦁ Include a diagram of the proposed hardware, software and network infrastructure; or the proposed cloud solution architecture; to help Dr John Smith visualise what you are recommending. (Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this topic) Report Section 2 - Business Intelligence 10% What would be the benefits to the business of using business intelligence? ⦁ How could the business use business intelligence? Outline for Dr John Smith how business intelligence can assist the business decision making. ⦁ How could the business use data mining to gain competitive advantage? What type of data mining would best suit the current businesses analysis needs? Why? ⦁ What type of business intelligence tools would best suit the businesses current needs? Why? (Use Baltzan et al Chapter 8 Section 2 – Business Intelligence)  Report Section 3 - Collaboration Systems 10% What would be the benefits to the business of implementing a collaboration system? ⦁ How could the business benefit from using a collaboration system with its external partners? Outline how the business could implement such a collaborative system from both a structured and unstructured collaboration category. ⦁ How could the business benefit from using a knowledge management system? What are the types of explicit knowledge assets that could be easily managed with such a system? Why? ⦁ How could the business benefit from the use of a content management system? What type of content management system would be of most value to the business? Why? (Use Baltzan et al Chapter 10 Section 2 –Enterprise Information Systems: Collaboration Systems to assist you in answering this topic) Report Section 4 - Privacy 10% What privacy issues should the business be aware of when embarking on an online presence? ⦁ What Australian laws should Dr John Smith be aware of regarding privacy? How do these laws affect how the business collects and uses information collected from its customers? ⦁ How should the business communicate its commitment to the privacy of customers? Provide two (2) examples of how similar businesses achieve this communication of commitment of customer privacy. ⦁ As the business’s potential client base is international, what other global information privacy issues should Dr John Smith be aware of? (Use Baltzan et al Chapter 11 Section 1 – Ethics & Privacy to assist you in answering this topic) Report: Conclusions and Recommendations to the Business 10% Your report should include separate conclusions and recommendations sections. ⦁ Conclusions provide a summary of your key findings from the body of the report. ⦁ Recommendations provide a summary of the recommendations to the business based on the research conducted in the report. Report: Referencing and Appropriateness of Sources 20% References are required and the Harvard AGPS standard of referencing must be used. This standard is detailed on USQ Library Site . Ensure that your reports are fully referenced, including any reference to the text book. Your report should include in-text references and a List of References. Do not repeat verbatim large slabs of information from other sources such as the text – you must put the ideas/information in your own words. You must use at least ten (10) academically sound sources other than the textbook in completing this report. ⦁ You are expected to have access to the Baltzan et al 3rd Edition textbook as your starting point to answering all the above questions – use of Google search in place of the textbook may result in lower or failing marks. ⦁ Note: the word count does not include letter of transmittal, executive summary, references or appendices.  Task 3: PowerPoint Presentation to Client (max. 25 slides) 10% Mrs Tara Dis has asked you to provide a professionally developed business presentation to the client, The Doctor, outlining the project scope, key findings and key recommendations from the Case Study Report. Create a Microsoft PowerPoint Presentation (using PowerPoint 2007 to current) and name it [1st student lastname] / [initial] _ [student number] _ & _ [2nd student lastname] / [initial] _ [course code] _ assign2.pptx (eg. genrichr_0050051005_cis1000_assign2.pptx). Make sure that your professional developed business presentation is prepared so that it conforms to the course StudyDesk presentation resources. These resources include, but are not limited to the Practical Appendixes found on the Study Schedule and Module Materials and various videos. The professional business presentations set of slides should be structured as follows: ⦁ Title – outlining the full Business Name, Project Description, Student Name and Student ID. ⦁ List of Topics ⦁ Presentation Content – the following are the topics the presentation must answer: ⦁ Outline the Scope of the Report ⦁ List and discuss the Key Findings from the Report ⦁ List and discuss the Recommendations from the Report ⦁ Each slide must include detailed speaker notes provided in the notes section of the slide – the detailed speaker notes must provide a full answer to each of the following questions and be written so that another person could present this presentation on your behalf to the client. ⦁ DO NOT PROVIDE THIS AS AN AUDIO RECORDING ⦁ Summary of Presentation ⦁ Bibliography ⦁ Note: It is expected that you will use the Baltzan et al and Beskeen et al textbooks to answer the topics Mrs Tara Dis has given you for the presentation, as well as reputable online sources of information. You need to include a brief Bibliography formatted using the Harvard AGPS style on a separate page (see the following USQ website for referencing help: http://www.usq.edu.au/library/referencing/harvard-agps-referencing-guide.  Submission Guidelines Attach the Microsoft Word files (using any version from Word 2007 to current) and Microsoft PowerPoint files (using any version from PowerPoint 2007 to current) using the naming convention below, to your online assignment submission in the Assignment 2 area on the CIS5100 StudyDesk before midnight Australian Eastern Standard Time (AEST) on the day the assignment is due. ⦁ [1st student lastname] / [initial] _ [student number] _ & _ [2nd student lastname] / [initial] _ [student number] _ [course code] _ assign2.docx (eg. GenrichR_0050051005_&_ShresthaA_0050051555_cis5100_assign2.docx). ⦁ [1st student lastname] / [initial] _ [student number] _ & _ [2nd student lastname] / [initial] _ [course code] _ assign2.pptx (eg. GenrichR_0050051005_&_ShresthaA_0050051555_cis5100_ assign2.pptx). ⦁ Note: Simply changing the file extension to .docx on a Word 2003 file will not result in a suitable submission. If the assignment files cannot be opened by the marker, it may be treated as late until a suitable replacement is received. Upon completion of the submission process, check your uConnect email account for an automatically generated confirmation email (if you do not have an email account, print out the Submission Complete screen before exiting the Submission System). You must check that the file name and file size are listed correctly - if there is a problem with either, please email the course leader immediately. If you have difficulties submitting through the StudyDesk Assignments submission tool, please review the Student Instructions document listed also on the CIS5100 StudyDesk. As a last resort only, email the course leader for instructions on an alternative course of action.