Task From the questions following, EACH GROUP MEMBER should choose ONE question and research it. The task of the team is to integrate the research done by each member and to present the result in an oral presentation of 15 minutes (excluding question time). The tutor may vary this duration if there is an oversized or undersized group. The content of the presentation should be based on research evidence rather than personal opinion. It should assume that the audience is familiar with all course materials and should go beyond these materials. Although the focus is on the IT workplace, generic business resources should also prove useful. Research questions What are the advantages of using "I messages", when could they be most effectively used in an IT work place? To what extent are good working relationships between IT professionals dependent on effective communication? What positive and negative impacts can diversity in teams have in an IT workplace? Report The activity of the group should be described in a group report that is to be submitted with the presentation file. The contents of the report should include (not necessarily in the order given here): A list of responsibilities of each group member A record of each group meeting showing who was present and major decisions taken Research summaries of about 300 words, one from each member, containing the response to the question chosen and including appropriate citations (these summaries will be useful in designing the slides to be presented) A group conclusion drawing together the research summaries Sequence of content in the presentation Details of slide template(s) Details of collaborative writing/slide design between group members and/or feedback given to individuals A list of special features of the presentation e.g. interviewing an IT manager as a resource as part of the preparation, the inclusion of significant visual items in the slides that provide more detailed information and lead to additional stimulation for the audience, a special focus in the delivery that shows flair A single, integrated reference list of all resources used by the group; each member should provide references that include at least one book, one journal and one website article; referencing should use the APA standard as in the university’s General guide to referencing. Faculty of Science & Technology